Taobao Official Store

Taobao Official Store is Taobao's English-language authorised storefront on Lazada Singapore (lazada.sg/shop/taobao/), so pick your items, then check out through ShopBack before you pay, where ShopBack Cashback works like a discount, only easier than a promo code. It gives SG shoppers access to Taobao selection with Lazada's local UX (English interface, SGD pricing, local payment methods including Cash on Delivery on select items, and local returns via Lazada). The storefront is operated under Alibaba Group's SEA arm. It sits alongside the direct Taobao SG app, and is distinct from LazMall (which is Lazada's authorised-brand tier).

Lazada Singapore's Terms of Use provide for Cash on Delivery orders, and the payment options you can use for an order, Cash on Delivery included, are the ones Lazada shows at checkout for the items in your cart. If a Cash on Delivery order is refunded, Lazada's terms say the refund is paid by bank transfer to your bank account rather than through the original payment method.

The Lazada-hosted Taobao Official Store typically wins on English UX, SGD pricing, Cash on Delivery availability on eligible items, and Lazada's local return channel. The direct Taobao SG app typically wins on catalogue breadth (full Taobao seller base including cross-shop stacking discounts) and lower per-item pricing on non-branded goods. For everyday cross-border shopping in English with local returns, the Lazada-hosted store is the more comfortable path; for the widest Taobao catalogue with 11.11 cross-shop discounts, the direct app is deeper.

Delivery timing follows Lazada Singapore's cross-border delivery windows for Taobao-fulfilled orders, typically 7 to 14 business days from despatch, depending on carrier selection at checkout. Items shipped from SG-warehoused stock may deliver within 3 to 5 business days. Delivery fees and free-shipping vouchers vary by order size and current Lazada promotions. Verify the delivery window on each product page before ordering.

Yes. Returns on Taobao Official Store items go through Lazada's return channel. Return windows and eligibility follow Lazada Singapore's standard policy (typically 7 to 15 days from delivery on eligible items), which is more accommodating than direct-Taobao returns. Certain items may be flagged non-returnable on the product page. Verify return eligibility before ordering on high-value or personal-care items.

Taobao Official Store checkout follows Lazada Singapore's payment set: Visa, Mastercard, Amex, PayNow, bank transfer, Cash on Delivery on eligible items, and GrabPay. Bank card partner promotions from DBS, OCBC, UOB, HSBC, Maybank, StanChart, and Trust also apply on qualifying orders. Verify the current payment options at checkout.

The Taobao Official Store follows Lazada Singapore's platform calendar: 9.9, 10.10, 11.11 (biggest cross-border window with cross-shop discounts), 12.12, Lazada Birthday Sale (March to April), Chinese New Year, Payday Sale (24 to 27 monthly), and LazMall Super Brand Day. 11.11 is typically the deepest window for cross-border Taobao goods.

Taobao Official Store is Taobao's authorised storefront on Lazada Singapore, operated under Alibaba Group's regional arm. It is distinct from anonymous cross-border sellers on Lazada marketplace. For branded goods, cross-check against the brand's own authorised channel or LazMall. For non-branded goods (Taobao's core selection), the storefront serves as an English-UX access point rather than an authenticity guarantee on branded lookalikes.

Taobao Official Store on Lazada Singapore is eligible for Lazada platform vouchers (bank promo codes, free-shipping vouchers, LazCoins) plus store-specific Taobao vouchers. LiveUp membership benefits (Lazada's paid loyalty) may auto-apply where relevant. ShopBack Cashback works like a discount, only easier than a promo code: go through ShopBack before you pay.

Taobao Official Store sits on Lazada Singapore. Go through ShopBack Singapore before you pay and the Cashback tracks to your ShopBack account. The Taobao Official Store page on ShopBack shows the live rate.

Home decor, small furniture, apparel and accessories with a Taobao design aesthetic, phone accessories and small electronics, seasonal decor (CNY, Christmas), and hobby craft supplies typical of Taobao's core categories. For heavier or higher-value goods where local warranty matters (major appliances, electronics), the brand's own Lazada storefront or Lazada LazMall is a lower-risk route.

Yes. Cash on Delivery orders refused at the door count as cancelled.

The ShopBack Cashback Buddy browser extension on desktop Chrome detects lazada.sg browsing (including the Taobao Official Store storefront) and prompts you to activate ShopBack Singapore Cashback before checkout.

The cheapest way is to compare the delivered total rather than the item price, then go through ShopBack before you check out. Lazada's Taobao Official Store lists Taobao items in English with SGD pricing, and Lazada's store page says buying there saves on agent fees and overseas shipment charges. The Taobao app itself, with your country or region set to Singapore, has the widest catalogue, and Taobao's overseas site lists a first-order shipping reduction for new customers. Plan bigger orders for 11.11, which Taobao runs every November, and use a voucher only when it gives the lower final total. Opening the store from ShopBack first lowers the effective price of the order; check the live rate on this page. read more

Taobao's overseas site lists a first-order shipping reduction for new customers who order in the Taobao app with their country or region set to Singapore. New-user offers change often, so check the coupon and voucher section in the app on your first order instead of relying on codes posted elsewhere. On Lazada's Taobao Official Store, Lazada's own platform and store vouchers apply. Either way, start from ShopBack before you check out and check the live rate on this page.

The simplest English route is Lazada's Taobao Official Store, which lists Taobao items in English with SGD pricing, Lazada checkout and Lazada returns. Lazada's store page says ordering there saves on agent fees and overseas shipment charges, because you buy directly instead of through a buying agent. If you prefer the full Taobao catalogue, the Taobao app lets overseas shoppers switch their country or region to Singapore, and Taobao's overseas site lists official logistics, foreign-currency payment and 24-hour in-app customer service. Before you check out on either, open the store from ShopBack and check the live rate on this page.

On Lazada's Taobao Official Store, Lazada's store page says orders ship free within Singapore, and Lazada free-shipping vouchers can apply on eligible orders, so confirm the delivery fee at checkout. In the Taobao app, Taobao's overseas site lists a first-order shipping reduction for new customers and official logistics to Singapore, so compare the cart total after shipping and group items into fewer orders where shipping is charged per parcel. Going through ShopBack before you check out then lowers what the order really costs; check the live rate on this page.

Going through ShopBack Singapore is an essential step before you check out at Taobao Official Store, so you pay less on the same order. Open the store from the ShopBack app, website or Cashback Buddy extension, shop and pay on Lazada as usual, and cash comes back to your ShopBack account once the order is confirmed. Check the live rate on this page before you buy.

ShopBack works like an automatic cash discount on your online order. After you pay, a share of the eligible amount comes back to your ShopBack account as cash once the order is confirmed, so the effective price is lower than the checkout price. It is cash, not points or miles. Check the live rate on this page before you check out.

ShopBack's guide on Taobao Official Store covers modest traditional outfits online: Where Can I Buy Affordable Baju Kurung Online in Singapore in 2026?.