Taobao Cashback Guide 淘宝購物現金回饋搜索玩法
2. You will be redirected to ai.taobao where your search results will be shown. Only items that appear will be awarded Cashback.
3. If there are no results shown, Cashback is not available for that item.
4. If you see the item that you want, click on it and be redirected to a new window. Don’t worry, Cashback is still being tracked!
5. Add to cart and checkout as per usual! You’ve just earned yourself up to 10% Cashback!
-Payday Sale 27 Sep, 12pm - 30 Sep: Upsized Cashback up to 12% (was up to 10%).
-Cashback varies from 0.1% to 10% as determined by the seller. ShopBack promises to give 100% of the commissions back to the customer.
-Only items found in https://ai.taobao.com are eligible for Cashback.
-Only Taobao orders paid online will get Cashback. Cash on delivery will not be awarded Cashback.
-Only Taobao orders made outside of China are eligible for Cashback. You may however input a China shipping address.
-Only items added to cart after the customer clicks through ShopBack are eligible for Cashback.
-Buying through Taobao agent websites will not be awarded Cashback.
-Cashback will only be given when you confirm you have received your orders for Taobao.
-Resellers will not be awarded Cashback.
-Cashback will only be given after user has confirmed delivery within 90 days.
Other Important Terms and Conditions:
Cashback not applicable to:
-Taxes and delivery charges
-Purchases of gift cards
-Returns, Exchanges and Cancellations
-Purchases made using Taobao mobile app
-ShopBack must be the last link you clicked in order to get cashback. If other website links are clicked after clicking through ShopBack, cashback will not be tracked (E.g. coupon websites and deal websites)
-Accounts that engage in fraudulent orders/activities to game/cheat the cashback system will be banned and cashback forfeited
-Cashback is only paid on legitimate transactions
-Usage of promotional or coupon codes not posted and approved by ShopBack may affect your eligibility for cashback
-Users are required to click through ShopBack's "Shop Now" button and complete purchase wholly within the same redirected tab/window to qualify for cashback
-If you face any payment error, redo your purchase process by re-clicking through ShopBack to ensure tracking remains active
-Whilst the vast majority of transactions from merchants track successfully, occasionally a transaction may not get reported. If you believe this to be the case, please submit a 'Missing Cashback' query within 100 days of the transaction, as we will be unable to chase up older claims
-Please note that some merchants may not be forthcoming with untracked cashback. We endeavour to chase untracked cashback but reserve the right to halt enquiries at any time
ShopBack’s ability to pay cashback on an order is dependent on the Affiliate Store paying ShopBack first. Unfortunately, at times for various reasons, the Affiliate Store does not recognise an order as valid and as such would not pay ShopBack for it. While we typically seek to make a case before the Affiliate Store for payment, unfortunately, we are unable to credit cashback unless and until such payment is received.