Taobao
Up to 5% Cashback
Existing Taobao Customer (up to the rate stated)
5%
New Taobao Customer
$4.50
Take note
- Fees, taxes and any part of your order paid using Voucher, Promo, coupon or discount codes won’t earn Cashback.
Cashback timeline
Purchase
Tracked in
5 days
Confirmed in
120 days
Terms and exclusions
Refunds, cancellations and no-shows
Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
Other terms and conditions
Taobao terms and conditions
- Cashback rates vary by product and store. We will credit Cashback based on the commission received from each Taobao store.
- Once you’ve added your first item to the cart, you can continue shopping without returning here.
- Cashback only applies to the amount paid after any deductions from Taobao Points, store vouchers, timed deals, or new store promotions.
- All items on ai.taobao are eligible for Cashback. For purchases outside ai.taobao, selected items are eligible.
Never miss Cashback on Taobao
Get instant alerts on Cashback when you shop online with the ShopBack extension.
Cashback tips
Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
For Taobao, you need to clear your cart, close the Taobao app, open this platform to visit the Taobao app or website and complete your purchase there in order to earn Cashback. You need to do this for each purchase.
If you encounter payment errors during your purchase, you should restart your visit to the Taobao from this platform to ensure that your Cashback continues to be tracked.
Taobao can only confirm to us that a transaction is recorded if you accept all cookies that appear on their pages.
Shop and earn at similar stores
Taobao Singapore on ShopBack
For Singapore buyers, the cheapest way to move Taobao orders across the border depends more on the cart than the route. Light single-seller orders under about 5 kg are typically cheapest through Taobao's own cross-border shipping on world.taobao.com or the Taobao Focus English-language checkout, since a consolidator's base handling fee erodes the per-kg saving on tiny parcels. For heavier orders and multi-seller carts, particularly furniture, small appliances or bulk clothing, third-party consolidators usually price lower per kg through sea freight consolidation. Quoting both before checkout is worth the five minutes on any order above about 10 kg.
Chinese fashion sits in the strongest Taobao category set for SG buyers, spanning mid-tier casualwear, streetwear, cheongsam, cosplay and made-in-China private label at pricing well below local retail. Sizing skews smaller than Singapore apparel norms, so reading the seller's size chart and recent reviews is worth more than trusting the marketing photography. For light apparel-only orders, Taobao Focus or world.taobao.com direct is usually the simpler routing.
Home and living is the other standout category for SG buyers, covering dining tables, sofas, storage, decor, small appliances, kitchenware and lighting at prices well below IKEA and Courts on comparable spec. Bulky and bulk-multipack items are where consolidators typically win against direct cross-border shipping. Regulated categories such as electrical appliances requiring Singapore safety certification should be sanity-checked before ordering.
Activate ShopBack Singapore on the Taobao merchant page above before clicking through, and see the current cashback rate table for the exact rate on paid amounts today.
Cheapest Taobao delivery Singapore 2026
For Singapore buyers, the cheapest way to move Taobao orders to SG depends on parcel size. Small light orders under about 5 kg are typically cheapest via Taobao's own cross-border shipping through world.taobao.com or the Taobao Focus English-language checkout, since consolidator base fees erode the per-kg saving on tiny parcels. For heavier orders and multi-seller carts, especially furniture, home appliances or bulk clothing, third-party consolidators tend to price lower per kg. Cheapest routing therefore varies by cart weight, seller mix and current shipping promotion, so quote both routes before checkout. Activate ShopBack Singapore before clicking through to Taobao and see the current cashback rate table above.
Cheapest Chinese fashion SG on Taobao
Taobao remains the deepest catalogue for direct-from-China fashion at factory-adjacent pricing, spanning mid-tier casualwear, streetwear, cheongsam, cosplay and made-in-China private label. Cheapest fashion routing for Singapore buyers typically pairs Taobao's cross-border shipping or Taobao Focus for lighter apparel orders with consolidators for bulk multi-seller carts. Read seller reviews and sizing charts carefully since sizing skews smaller than SG apparel norms. Sale windows to watch are 11.11, 12.12, 6.18 mid-year, and end-of-season markdowns. Route through ShopBack Singapore before click-through to add cashback on the paid amount.
Cheapest homewares SG on Taobao
Home and living is one of the strongest categories for Singapore buyers on Taobao, covering dining tables, sofas, storage, decor, small appliances, kitchenware and lighting. Bulk and bulky items are where third-party consolidators typically win against direct cross-border shipping, since sea freight consolidation halves per-kg cost on heavy parcels compared with air. Regulated categories such as electrical appliances requiring SG safety certification should be sanity-checked before ordering. For lighter homeware orders under about 5 kg, Taobao Focus or world.taobao.com direct shipping in SGD is usually simpler and still competitive. Activate ShopBack Singapore before clicking through and see the current cashback rate table above.
Taobao's discount mechanics are event-driven rather than a public checkout code, so a working single-string Taobao promo code is rarely the right search for Singapore buyers. What Taobao surfaces during sale windows is in-app red envelopes (hongbao) collected daily in the app, shop-issued vouchers on individual seller pages, category coupons and platform-tier discounts that stack automatically at checkout. Third-party voucher sites listing Taobao codes are typically referral links or expired, and pasting an unsupported code at checkout can break ShopBack cashback tracking. Sticking to Taobao's own in-app savings is generally safer.
The sale calendar to watch in 2026 is 6.18 in June (Alibaba's mid-year sale, biggest H1 event), 8.8, 9.9, 10.10, 11.11 Singles Day in November (Alibaba's flagship annual sale, typically the world's largest single-day e-commerce event by GMV), 12.12 in December, and the Chinese New Year sale windows that bracket the CNY factory pause. 11.11 and 6.18 typically surface the deepest cuts across categories, with pre-sale (yushou) deposits opening early November for hero items that often clear during the deposit round.
For Singapore buyers, factor Chinese factory shutdown timing into any order placed within about six weeks of Chinese New Year. Pre-CNY sale runs late December through mid January, the factory pause runs late January to mid February in 2026, and post-CNY resumption sale runs through the second half of February. Cart four to six weeks before the SG celebration date if delivery timing matters.
Taobao promo code SG
Taobao's discount mechanics are event-driven rather than public checkout codes, so a working single-string promo code for Taobao Singapore is rarely the right search. What Taobao surfaces during sale windows are in-app red envelopes (hongbao) collected daily, shop-issued vouchers on individual seller pages, category coupons, and platform-tier discounts. Third-party voucher sites listing Taobao codes are usually referral links or expired, and pasting an unsupported code at checkout can also break cashback tracking. Reliable savings for SG buyers come from sale event pricing plus in-app hongbao plus shop vouchers, with ShopBack Singapore cashback activated before click-through.
Taobao 11.11 Singles Day deals SG
11.11 Singles Day is Alibaba's flagship annual sale event and typically the world's largest online shopping day by GMV. On Taobao, expect site-wide percentage discounts, red envelopes (hongbao) collected in-app for order discounts, category-specific voucher stacks, and pre-sale (yushou) deposits opening in early November for hero items that often sell out during the deposit round. For Singapore buyers, Taobao's cross-border shipping and Taobao Focus, plus most third-party consolidators, typically run shipping-fee promotions during the 11.11 window. Cart the day before, redeem hongbao at midnight platform time, and activate ShopBack Singapore before clicking through to check out.
Taobao 12.12 deals SG
12.12 is Taobao's year-end sale event, positioned as a smaller follow-up to 11.11 with the same mechanic set (hongbao, shop vouchers, platform-tier discounts, category coupons). SKUs that sold out at 11.11 often restock at similar or slightly reduced prices during 12.12, and end-of-year clearance on seasonal categories tends to bite harder here than at 11.11. For Singapore buyers, factor Chinese New Year shipping cutoffs into 12.12 orders since the CNY factory pause typically starts in late January and heavy or made-to-order items may not clear customs before the pause. Activate ShopBack Singapore before checkout to earn cashback on top.
Chinese New Year Taobao deals SG
Taobao runs a pre-Chinese-New-Year sale window through late December and early to mid January, followed by a Chinese factory shutdown that typically pauses production and outbound shipping for two to three weeks around the CNY holiday (late January to mid February in 2026). Post-CNY resumption sales then run through the second half of February. For Singapore buyers who want CNY delivery, cart four to six weeks before the SG celebration date and prioritise sellers with active stock. Post-CNY is a strong window for spring apparel and homeware markdowns as sellers clear pre-CNY inventory. Activate ShopBack Singapore before checkout to add cashback on the sale price.
Taobao Focus is Taobao's English-language cross-border service targeting Southeast Asian buyers including Singapore, positioned as the intended entry point for SG shoppers who want direct Taobao access without a mainland China address, a browser translation extension or a third-party consolidator. Focus presents the Taobao seller catalogue with an English UX layer, SGD checkout on eligible listings, and international shipping handled through Taobao's own cross-border logistics pipeline. Category coverage spans fashion, electronics, homewares, Chinese cosmetics, cosplay and hobby goods; listing coverage is a curated subset of full Taobao, so some domestic-only sellers remain accessible only via consolidator.
Against Tmall and AliExpress, Taobao sits as the deepest C2C catalogue at cheapest factory-direct pricing, with authenticity and quality varying by seller rating. Tmall is Alibaba's business-to-consumer marketplace hosting brand-authorised flagship stores from Nike, Apple, Estée Lauder, Lancôme, Uniqlo, Xiaomi, Huawei and thousands more, so branded goods carry stronger authenticity and warranty than Taobao's C2C listings. AliExpress is Alibaba's dedicated cross-border marketplace with an English-first UX and SGD checkout by default, and a curated seller subset rather than the full Taobao catalogue. Rule of thumb for SG buyers: niche unbranded goods at lowest prices belong on Taobao; branded goods with warranty belong on Tmall; simplest English-first cross-border experience belongs on AliExpress.
Taobao Focus vs regular Taobao
Regular Taobao (taobao.com) is the mainland China consumer-to-consumer marketplace, built for Chinese-language browsing and mainland payment methods. Taobao Focus is Taobao's English-language cross-border service targeting Southeast Asian buyers including Singapore, with an English UX layer over the same Taobao seller catalogue, SGD checkout support on eligible listings, and international logistics handled by Taobao's own cross-border pipeline. For Singapore buyers who want a Taobao-catalogue experience without a China address, translation extension or consolidator, Taobao Focus is the intended entry point. Listing coverage on Focus is a curated subset of full Taobao, so some domestic-only sellers remain accessible only via consolidator. Activate ShopBack Singapore before clicking through and see the current cashback rate table above.
What is Taobao Focus
Taobao Focus is Taobao's English-language cross-border buyer service targeting Southeast Asian markets including Singapore. It presents the Taobao seller catalogue with an English UX layer, SGD checkout support on eligible listings, and international shipping handled through Taobao's own cross-border logistics pipeline. It is the intended entry point for Singapore buyers who want direct access to Taobao sellers without a mainland China address, a browser translation extension or a third-party consolidator. Category coverage spans fashion, electronics, homewares, Chinese cosmetics, cosplay and hobby goods, with a curated subset of Taobao sellers enabled for cross-border sale. Activate ShopBack Singapore before clicking through to complete a purchase.
Taobao vs Tmall vs AliExpress SG
All three are Alibaba marketplaces with different seller models and buyer targeting. Taobao is consumer-to-consumer with hundreds of millions of individual and small-shop listings at cheapest factory-direct pricing, and quality varies by seller rating. Tmall is business-to-consumer and hosts brand-authorised flagship stores (Nike, Apple, Estée Lauder, Lancôme, Uniqlo, Xiaomi, Huawei), so branded goods carry stronger authenticity and warranty. AliExpress is Alibaba's dedicated cross-border marketplace built for buyers outside China, with wider English-language UX and SGD checkout by default but a curated seller subset. For niche unbranded goods at lowest prices: Taobao. For branded goods with warranty: Tmall. For simplest English-first cross-border experience with SGD default: AliExpress.
Direct Taobao cross-border shipping through world.taobao.com or Taobao Focus is typically the faster route to Singapore, with parcels moving from Chinese fulfilment through international logistics into SG within one to a few weeks on standard air freight, subject to seller processing time and current customs volumes. Third-party consolidators tend to be slower on sea freight for heavy or bulk orders because parcels are received in China, consolidated, then bulk-shipped to Singapore. Around Chinese New Year, all routes slow substantially during the factory pause, so order timing matters more than route selection in that window.
Taobao's buyer protection covers non-arrival, wrong-item and materially-defective goods on eligible cross-border orders. Refunds are typically requested through the Taobao or Taobao Focus order page within the platform's stated protection window and processed back to the original payment method after seller review or platform arbitration. Cross-border return-shipping economics on defective or wrong items usually favour accepting a partial refund or seller-issued voucher over shipping the item back to China, so many disputes settle without a physical return. Refund policy specifics can vary by seller category and listing terms, so read the individual listing page before ordering high-value items.
Taobao delivery time Singapore
Delivery time to Singapore varies by shipping route. Direct Taobao cross-border shipping through world.taobao.com or Taobao Focus is typically the faster route, with parcels moving from Chinese fulfilment through international logistics into Singapore within one to a few weeks on standard air freight, subject to seller processing time and current customs volumes. Third-party consolidators tend to be slower on sea freight for heavy or bulk orders, with total transit times commonly running longer as parcels are received in China, consolidated, then bulk-shipped to Singapore. Around Chinese New Year, all routes slow substantially during the factory pause. Order timing therefore matters more than route in the CNY window.
Taobao refund policy SG
Taobao's buyer protection covers non-arrival, wrong-item and materially-defective goods on eligible cross-border orders. Refunds are typically requested through the Taobao or Taobao Focus order page within the platform's stated protection window and processed back to the original payment method after seller review or platform arbitration. Cross-border return-shipping economics on defective or wrong items are usually favourable to accepting a partial refund or seller-issued voucher rather than shipping the item back to China, so many disputes settle without a physical return. Refund policy specifics can vary by seller category and listing terms, so read the individual listing page before ordering high-value items.
Taobao is Alibaba Group's consumer-to-consumer online marketplace, launched in 2003 and one of the largest e-commerce platforms in China. It hosts hundreds of millions of listings across fashion, electronics, homewares, Chinese cosmetics, cosplay, hobby goods, furniture and food, sold by individual sellers and small businesses at direct-from-China pricing. Together with Tmall (Alibaba's business-to-consumer marketplace for brand flagship stores), Taobao accounts for the majority of China's e-commerce volume.
For Singapore buyers, Taobao Focus is the intended cross-border entry point, with English UX, SGD checkout on eligible listings and Taobao's own international logistics. world.taobao.com and taobao.com are the wider Taobao surface. Activating ShopBack Singapore on the Taobao merchant page above before clicking through is how cashback attaches to the order.
What is Taobao
Taobao is Alibaba Group's consumer-to-consumer online marketplace, launched in 2003 and one of the largest e-commerce platforms in China. It hosts hundreds of millions of listings across fashion, electronics, homewares, Chinese cosmetics, cosplay, hobby goods, furniture and food, sold by individual sellers and small businesses at direct-from-China pricing. Together with Tmall (Alibaba's business-to-consumer marketplace for brand flagship stores), Taobao accounts for the majority of China's e-commerce volume. For Singapore buyers, Taobao Focus (English-language, SGD checkout) is the intended cross-border entry point; world.taobao.com and taobao.com are the wider Taobao surface.
To earn cashback on Taobao Singapore, sign in to ShopBack Singapore, open the Taobao merchant page above, empty the Taobao cart, close the Taobao app, and click through fresh to Taobao (typically Taobao Focus or world.taobao.com for SG buyers). Accept cookies from the store and complete the purchase in the same browser session, without switching to other coupon sites, and without pasting unsupported third-party voucher codes at checkout. If payment fails, restart the visit from ShopBack. The current cashback rate is published in the rate table on the ShopBack Taobao page above.
The typical Taobao savings stack for Singapore buyers layers sale-event pricing (11.11, 12.12, 6.18, CNY) plus in-app red envelopes (hongbao) collected during the event plus shop-issued vouchers on the individual seller page plus category coupons, with ShopBack Singapore cashback activated before click-through. Live merchant terms exclude cashback on orders paid with hongbao, promo codes, gift cards or Taobao Points, so stackability with each specific in-app credit varies by promotion. Third-party voucher codes can break cashback tracking; sticking to Taobao's own in-app savings is generally safer. Activate ShopBack Singapore before checkout and verify tracking after the order.
How to activate cashback on Taobao SG
To earn cashback on Taobao Singapore, sign in to ShopBack Singapore, open the Taobao merchant page above, empty the Taobao cart, close the Taobao app, and click through fresh to Taobao (typically Taobao Focus or world.taobao.com for Singapore buyers). Accept cookies from the store and complete the purchase in the same browser session, without switching to other coupon sites and without pasting unsupported third-party voucher codes at checkout. If payment fails, restart the visit from ShopBack. The current cashback rate is shown in the rate table on the ShopBack Taobao page above.
How to stack Taobao promos with ShopBack cashback
The typical Taobao savings stack for Singapore buyers layers sale-event pricing (11.11, 12.12, 6.18, CNY), in-app red envelopes (hongbao) collected during the event, shop-issued vouchers on the individual seller page, and category coupons, with ShopBack Singapore cashback activated before click-through. Live merchant terms exclude cashback on orders paid with hongbao, promo codes, gift cards or Taobao Points, so stackability with each specific voucher or in-app credit varies by promotion. Third-party voucher codes can break cashback tracking; sticking to Taobao's own in-app savings is generally safer. Activate ShopBack Singapore before checkout and verify tracking after the order.