What Should I Do Before Buying Online During 11.11 2026 in Singapore?

Before 11.11 on Wednesday 11 November 2026, Singapore shoppers should do five things: add items to the Shopee or Lazada cart early and note today's price, claim vouchers in advance (Shopee allows one free shipping, one Shopee and one seller voucher per order, according to its help centre), check the return terms, use Shopee Coins before they expire, and check ShopBack before you check out. The last step is the one that lowers the price again after you pay, and it takes a few seconds.

New to ShopBack? ShopBack Singapore is a free website and app. You start from ShopBack, shop on Shopee, Lazada or another store as usual, and part of what you paid comes back to your ShopBack account as cash once the order is confirmed. Create a free ShopBack account before 11.11 so you are ready at midnight.

What should I do before buying online during 11.11 in Singapore?

Work through this 10-step checklist in the days before 11 November, so that on the day you only need to compare, check ShopBack and pay.

1. Make a list and set a budget. Write down what you actually need and the most you will pay for each item. It stops a S$5 voucher from talking you into a S$50 basket.
2. Add items to your cart now and note today's price. A screenshot or note of the current price lets you check whether the 11.11 price is a real discount.
3. Claim vouchers early. Shopee and Lazada usually release 11.11 vouchers in the days before; claimed vouchers sit in your account until you use them.
4. Read each voucher's minimum spend and cap. A percentage voucher with a low cap may be worth less than a flat-dollar one on a big basket.
5. Check the seller type. Shopee Mall and LazMall are the brand-authorised tiers, with their own guarantees.
6. Check the return terms. Know your window before you buy, especially for clothes and electronics.
7. Check your Shopee Coins balance and expiry. Use Coins that are about to expire.
8. Compare the same item on Shopee and Lazada at the final price with vouchers and shipping.
9. Check ShopBack before you check out. Open Shopee on ShopBack or Lazada on ShopBack and tap through, so the order is linked to your account.
10. Pay in the same visit. If a payment fails, start again from ShopBack before you retry.

When is 11.11 Shopee in Singapore in 2026?

11.11 falls on Wednesday 11 November 2026, and Shopee and Lazada usually build their campaigns around that date, with some deals and vouchers released in the days or weeks before. Some deals start at midnight, so it helps to have your cart and vouchers ready on the evening of 10 November.

11.11 began in China as Singles' Day. According to Wikipedia's Singles' Day entry, Alibaba began using 11 November as a 24-hour online shopping event in 2009, and it has since become one of the largest shopping days in the world. Lazada is part of Alibaba Group, and both Lazada and Shopee run 11.11 campaigns across Southeast Asia, including Singapore. The next big sale after it is 12.12 on Saturday 12 December 2026, so if an item is not discounted on 11.11, you have one more chance this year.

How do Shopee vouchers work on 11.11?

According to Shopee's help centre at the time of writing, Shopee has three main voucher types (Shopee vouchers, free shipping vouchers and seller vouchers), and you can stack one of each on an order but not more than one of the same type. That means you cannot use a shop voucher and a product voucher together, for example.

What this means for your 11.11 basket:

• Shopee vouchers can be a fixed amount off, a percentage off, or Coins back. Compare the actual dollar value on your basket.
• Free shipping vouchers can be combined with a Shopee voucher and a seller voucher on the same order.
• Seller vouchers include shop, product and live vouchers. Pick the one that saves the most, since only one counts.
• Claim first, use later. Claimed vouchers sit on the My Vouchers page until you check out.

Shopee also runs Shopee Coins. According to Shopee, 100 Coins equal S$1 when used to offset a purchase in the Shopee app, Coins cannot be exchanged for cash, and they expire at the end of the third month after you earn them. Check your balance before 11.11; Coins due to expire are worth using in the sale.

What should I check before buying on Lazada during 11.11?

Check whether the listing is LazMall, because according to Lazada's LazMall page at the time of writing, LazMall products carry a 100% authenticity guarantee with 2 times your money back if you receive an inauthentic product, and free returns within 15 days of receiving the item. For other sellers, the return terms are on the product page and can differ.

The same LazMall page says free shipping on eligible LazMall products comes through Free Shipping Vouchers, subject to a minimum spend and capped at S$1.49. So if your basket is small, the shipping fee is worth checking before you decide where to buy. For a fuller list, read our guide on what to check before checkout on Lazada.

What are the best 11.11 Shopee deals in Singapore in 2026?

The best 11.11 deals are usually on items you already planned to buy, in categories where Shopee and Lazada push the biggest vouchers, such as electronics, beauty, fashion and household items. A real deal is one where the final price, after vouchers and shipping, is lower than the price you noted before the sale.

How to spot a real 11.11 deal:

• Compare the 11.11 price with the price you noted in your cart days earlier.
• Look at the final checkout price, not the strikethrough price.
• Check whether a bundle actually lowers the price per unit.
• Check that the seller is the same: an official store on Shopee Mall or LazMall can be priced differently from a reseller.
• Work out the effective price after ShopBack (see below), since that is what the order really costs you.

For category ideas, see our guides to the best 11.11 deals in Singapore for 2026 and which categories have the biggest discounts during 11.11.

Shopee vs Lazada on 11.11: how do prices compare in 2026?

Neither Shopee nor Lazada is cheaper every time on 11.11; the same item can differ by seller, voucher and shipping fee, so compare the final price on both for the exact item you want. Here is a side-by-side of what to check.

What to check	Shopee	Lazada
Brand-authorised tier	Shopee Mall	LazMall
Voucher stacking	One each of free shipping, Shopee and seller voucher, per Shopee	Check the voucher terms in the app
Return window	Request up to 15 days after Delivered, per Shopee	LazMall: free return within 15 days of receiving, per Lazada
Own rewards	Shopee Coins (100 Coins = S$1, expire at the end of the third month after earning)	Check Lazada's own promos
ShopBack page	Shopee on ShopBack	Lazada on ShopBack

How to compare fairly on the day:

1. Put the same item in both carts.
2. Apply the best vouchers each platform gives you and add shipping.
3. Check the live rate on each store's ShopBack page.
4. Work out the effective price for each, then buy the lower one, starting from ShopBack.

The same steps apply to other stores on ShopBack Singapore, such as Amazon, Zalora and Taobao, if they run their own 11.11 offers.

Check ShopBack before you check out on 11.11

Check ShopBack before you check out: open ShopBack, tap through to Shopee or Lazada, use your vouchers and pay in the same visit, and part of what you paid comes back as cash once the order is confirmed. Before you check out, go through ShopBack to get a post-purchase discount on the order. Your 11.11 vouchers still work as normal.

Cashback lowers what you actually pay for an order. It comes back as cash, so it works like a discount on the price, not like points or miles.

Your effective price is what you pay minus the cash ShopBack returns. The rate depends on the store and category and can change on sale days, so check the live rate on the store's ShopBack page before you pay.

Simple steps that help an 11.11 order track:

1. Log in to ShopBack Singapore before midnight on 10 November.
2. Open Shopee on ShopBack or Lazada on ShopBack and tap through.
3. Apply your vouchers and pay in the same visit.
4. If the payment fails or the app crashes, start again from ShopBack.
5. Avoid other coupon or deal links during the visit.
6. Expect the amount to show as pending first, then confirm after the store's return window.

For more sale-day habits, read our guide on how to make the most of mega sales.

What should I do after buying on 11.11?

Check your order, your ShopBack account and your return window in the days after 11.11. Big sales mean heavy delivery volumes, so allow extra time for parcels.

• Track the parcel in the Shopee or Lazada app.
• Check your ShopBack account for the pending amount on each order.
• Open parcels promptly, especially electronics, so you can raise a request within the return window if something is wrong.
• Keep the order if you are happy with it. If you return or cancel, the amount from ShopBack for that order is usually adjusted or cancelled.

Frequently asked questions

What should I do before buying online during 11.11 in Singapore?

Make a list and a budget, add items to your cart early and note today's price, claim Shopee and Lazada vouchers in advance, check the seller type and return terms, use Shopee Coins before they expire, compare the final price on both platforms, and check ShopBack before you check out so the sale price drops again after you pay.

When is 11.11 in 2026?

11.11 falls on Wednesday 11 November 2026. Shopee and Lazada usually announce their 11.11 campaigns in the weeks before, often with vouchers you can claim early and deals that start at midnight. Check each app for the exact campaign dates.

How many vouchers can I use on one Shopee order?

According to Shopee's help centre at the time of writing, you can stack one free shipping voucher, one Shopee voucher and one seller voucher on an order, but not more than one of each main type. For example, you cannot use a shop voucher and a product voucher together.

Is Shopee or Lazada cheaper on 11.11?

Neither is cheaper every time. The same item can differ by seller, voucher and shipping fee on the day. Compare the final price at checkout on both, then check the live rate on each store's ShopBack page to work out the effective price before you pay.

Can I return something I bought on 11.11?

Usually yes, under the normal rules. Shopee lets you raise a refund or return request up to 15 days after the order shows as Delivered, according to its policy, and Lazada says LazMall products can be returned for free within 15 days of receiving them. Check the product page for the seller's exact terms.

Should I use my Shopee Coins during 11.11?

If they are close to expiring, yes. Shopee says 100 Coins equal S$1 to offset a purchase, Coins cannot be exchanged for cash, and they expire at the end of the third month after you earn them. Check your Coins balance and expiry in the app before the sale.

How does ShopBack work during 11.11?

The same as any other day. Open ShopBack, tap through to Shopee or Lazada, use your vouchers and pay in the same visit. Part of what you paid comes back as cash once the order is confirmed, so it works like a discount on the price. Check the live rate on the store's ShopBack page, since it can change during sale days.

What is my effective price on an 11.11 order?

It is what you pay minus the Cashback ShopBack returns. The rate depends on the store and category and can change on sale days, so check the live rate on the store's ShopBack page before you pay.

Why did 11.11 become a shopping day?

11 November started in China as Singles' Day, and in 2009 Alibaba began using it as a 24-hour online shopping event, according to Wikipedia's entry on Singles' Day. Lazada, which is part of Alibaba Group, and Shopee now run 11.11 campaigns across Southeast Asia, including Singapore.

What if my 11.11 payment fails?

Payments can fail when traffic is heavy at the start of a sale. If a payment fails or you leave the app, check whether your vouchers were returned, then start again from ShopBack before you retry so the new order is linked to your account.

Key takeaways

• 11.11 is Wednesday 11 November 2026. Have your cart, vouchers and budget ready the evening before.
• Stack vouchers correctly: on Shopee, one free shipping, one Shopee and one seller voucher per order.
• Know your return window: 15 days after Delivered on Shopee; free LazMall returns within 15 days of receiving.
• Compare effective prices, not sticker prices, across Shopee and Lazada.
• Check ShopBack before you check out, every order, so the price drops again after you pay.

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Ready for 11.11?

Start your 11.11 orders from Shopee on ShopBack or Lazada on ShopBack. Check ShopBack before you check out, every time.

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Disclaimer

The views and recommendations expressed in this article are those of the author. Sale dates, voucher rules, return windows, guarantees and Shopee Coins terms are set by Shopee and Lazada and were taken from their published pages at the time of writing; they can change, and campaign details for 11.11 2026 are announced by each platform. ShopBack rates, store exclusions and confirmation times are set by ShopBack and its partner stores, and each store's ShopBack page is the authoritative source.

This article is intended for general informational purposes only and should not be considered professional or financial advice.