

The Double F
4% Cashback
Cashback timeline
Purchase
Tracked in
2 days
Confirmed in
95 days
Terms and exclusions
Refunds, cancellations and no-shows
Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
- For partial returns or exchanges, we'll prorate the Cashback as an adjustment.
Tracking disclaimers
- Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.
Other terms and conditions

Never miss Cashback on The Double F
Get instant alerts on Cashback when you shop online with the ShopBack extension.
Cashback tips
Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.

Don't click on any third party links or extensions or use VPN or adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.

For The Double F, you need to clear your cart, close the The Double F app, open this platform to visit the The Double F app or website and complete your purchase there in order to earn Cashback. You need to do this for each purchase.

If you encounter payment errors during your purchase, you should restart your visit to the The Double F from this platform to ensure that your Cashback continues to be tracked.
The Double F can only confirm to us that a transaction is recorded if you accept all cookies that appear on their pages.
Shop and earn at similar stores
TheDoubleF on ShopBack
What is TheDoubleF?
TheDoubleF is the online luxury fashion shop of Italy's Folli Follie Group, so pick your pieces, then check out through ShopBack before you pay, where ShopBack Cashback works like a discount, only easier than a promo code. The group is a family boutique business that opened its first store in Mantua in 1970 and launched TheDoubleF in 2017 with operations headquartered in Milan. It sells women's, men's and kids' clothing, shoes, bags and accessories from designers including Balenciaga, Isabel Marant, Maison Margiela, Toteme, The Attico and Versace, and runs an editorial magazine called The Rooster. Singapore shoppers see prices in Singapore dollars on the Far East version of the site and pay through the ShopBack TheDoubleF page to earn ShopBack cashback at the current published rate. On ShopBack Singapore, start from the TheDoubleF page before you pay and part of what you spend at TheDoubleF comes back to you as Cashback.
Is TheDoubleF an authorised retailer, and who runs it?
TheDoubleF states on its FAQ that it is an authorised reseller of every brand it sells online and that all items are original and pass quality checks before shipping. The site is operated by FF.NET S.r.l., part of the Folli Follie Group of Mantua, whose boutiques in Mantua, Brescia, Verona, Bologna and Riccione have carried luxury labels since the 1970s. Francesco Galli took over the group in 2016 and launched the e-shop the following year. TheDoubleF has no loyalty points scheme; its standing offer is a newsletter sign-up code, which is separate from ShopBack cashback.
TheDoubleF sale calendar 2026?
TheDoubleF follows the European fashion calendar: an end-of-season sale runs from late June through the summer and another from late December into January, and as of 2 October 2026 the site banner shows a sale across women's, men's and kids' lines at up to 80 percent off. A newsletter sign-up code of 10 percent off is offered year-round. For Singapore buyers the useful overlaps are 11.11, Black Friday on 27 November 2026 and Cyber Monday on 30 November 2026, when ShopBack fashion rates are often upsized. Check the ShopBack TheDoubleF page for the current published rate on the day.
Does TheDoubleF ship to Singapore, and are duties included?
Yes. Singapore is in TheDoubleF's shipping country selector and the site has a Far East version priced in Singapore dollars. Orders ship by DHL express from warehouses in Italy, Monday to Friday, and the shipping cost and estimated time for Singapore are shown at checkout before payment. Duties and taxes are included in the price only for the United States, Hong Kong, Switzerland, Australia, Taiwan, Canada, South Korea, Japan, the UAE, Malaysia, Saudi Arabia and the UK. Singapore is not on that list, so any import charges are borne by the buyer and may be requested by the courier at delivery. ShopBack cashback excludes fees, taxes and shipping.
What is TheDoubleF's return policy for Singapore orders?
You can return unused items within 14 days of delivery by opening a request in the Return Request section with your order number and email. Items must carry the TheDoubleF security seal, brand tags and original packaging; shoes need photos of soles and uppers uploaded with the request. You can use TheDoubleF's prepaid DHL label, with a return fee that varies by region deducted from the refund, or send the parcel at your own cost by a tracked courier to the Mantova warehouse. Refunds go to the original payment method within 14 days of the warehouse check. Duties paid to receive a Singapore parcel are not refunded.
TheDoubleF vs buying from a Singapore boutique?
A Singapore boutique gives you the item today, a price with GST already settled and an exchange counter you can walk into. TheDoubleF gives you Italian stock from multiple warehouses, a Far East price list in Singapore dollars, seasonal sale depth and designers that may not have a Singapore store, but you wait for DHL, may pay import charges at the door and have 14 days to post a return to Italy at your cost. For a full-price classic that local boutiques stock, the boutique usually wins on convenience; for sale-season or hard-to-find pieces, TheDoubleF plus ShopBack cashback at the current published rate is the lever.
Which designers does TheDoubleF carry?
The women's menu highlights Balenciaga, Isabel Marant, Maison Margiela, Toteme, The Attico and Versace, with categories spanning dresses, outerwear, knitwear, shirts, skirts, trousers, jeans, flats, sandals, pumps, boots and sneakers, plus bags and accessories. The men's and kids' sections carry their own designer edits, and the Folli Follie Group history notes collaborations with Prada, Off-White and Stone Island. Because the brand list changes each season, browse the Designers menu on the Far East site for the live list. Every eligible item earns ShopBack cashback on the same terms.
How long does TheDoubleF delivery to Singapore take?
TheDoubleF takes orders in charge within 48 working hours of purchase confirmation and emails a DHL tracking number when the parcel leaves Italy; an order with items in different warehouses may ship as more than one parcel with separate tracking. DHL delivers Monday to Friday only, no appointment slots, and not to PO boxes. Country-specific transit times are shown in the shipping table at checkout, and customs clearance can add days. Be present to sign, because TheDoubleF will not investigate a parcel released without a signature. Report damage or a missing item to [email protected] within 7 days of delivery.
How do I earn ShopBack cashback on TheDoubleF?
Go through ShopBack Singapore before you pay and the Cashback tracks to your ShopBack account. Set the shipping destination to Singapore, add your pieces and pay. The current Cashback is shown on the TheDoubleF page on ShopBack before you buy.
Do returns at TheDoubleF affect my ShopBack cashback?
Yes. Because TheDoubleF deducts a return fee and does not refund duties, the refunded amount can be lower than the item price, and the Cashback adjustment follows the merchant's confirmed figure. With a 14-day return window, most adjustments land early in the 95-day confirmation period.
Last updated: 19 Oct 2026





