

Pet Department SG
3% Cashback
Cashback timeline
Purchase
Tracked in
2 days
Confirmed in
90 days
Terms and exclusions
Refunds, cancellations and no-shows
Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
- For partial returns or exchanges, we'll prorate the Cashback as an adjustment.
Tracking disclaimers
- Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.
Other terms and conditions

Never miss Cashback on Pet Department SG
Get instant alerts on Cashback when you shop online with the ShopBack extension.
Cashback tips
Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.

Don't click on any third party links or extensions or use VPN or adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.

For Pet Department SG, you need to clear your cart, close the Pet Department SG app, open this platform to visit the Pet Department SG app or website and complete your purchase there in order to earn Cashback. You need to do this for each purchase.

If you encounter payment errors during your purchase, you should restart your visit to the Pet Department SG from this platform to ensure that your Cashback continues to be tracked.
Pet Department SG can only confirm to us that a transaction is recorded if you accept all cookies that appear on their pages.
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Pet Department SG on ShopBack
What is Pet Department SG?
Pet Department SG (petdepartmentsg.com) is a Singapore online pet supplies retailer, so pick your items, then check out through ShopBack before you pay, where ShopBack Cashback works like a discount, only easier than a promo code. Range spans dog, cat, small mammal, and reptile categories.
Pet Department SG delivery time?
Standard delivery to Singapore addresses typically runs 3 to 7 business days for in-stock items. Delivery fees and free-shipping thresholds are set at checkout. Bulky items (large-bag kibble, litter) may schedule a delivery slot. Verify the delivery window on the product page before ordering.
What pet food brands does Pet Department stock?
The catalogue typically covers mainstream premium brands (Royal Canin, Hill's Science Diet, Orijen, Acana), natural and holistic brands (Wellness, Merrick, Taste of the Wild), Singapore-favourite regional brands, and value-tier options. Availability varies by category (dog vs cat vs small mammal). Verify the current stock list on petdepartmentsg.com before committing on subscription orders.
Pet Department SG vs Perromart vs Bubble Pets?
All three are Singapore online pet supplies retailers with overlapping catalogues. Perromart typically wins on subscription auto-delivery integration and mainstream kibble brand breadth. Bubble Pets typically wins on specialty and reptile category depth. Pet Department SG typically wins on rotating category deals and new-subscriber welcome pricing. For a first order, cross-check the specific SKU across all three at moment of purchase, factoring the current ShopBack Cashback rate on each merchant page.
Pet Department SG promo codes?
Shopping Pet Department SG? Pick your items, then check out through ShopBack before you pay: ShopBack Cashback works like a discount, only easier than a promo code. Pet Department's own offers include PETDAP5 (S$5 off first order, minimum S$65), THANKYOU5 (5% off return purchase, one-time), newsletter sign-up codes, and rotating category deals during CNY, National Day, Pets Day, and 11.11.
Does Pet Department offer subscription auto-delivery?
Subscription auto-delivery on repeat kibble, litter, and consumables is common across SG online pet retailers. Verify Pet Department SG's current subscription programme, discount rate, and category eligibility on petdepartmentsg.com before signing up. Subscription discount typically applies before checkout price adjustments.
Pet Department SG returns policy?
Consumable pet products (opened kibble, treats, wet food, litter) are typically non-returnable for hygiene reasons. Unopened items in original packaging may be returnable within a stated window; toys and accessories may follow standard return terms. Verify the return policy page on petdepartmentsg.com before ordering high-value or specialty items.
How do I earn ShopBack Cashback on Pet Department SG?
Go through ShopBack Singapore before you pay and the Cashback tracks to your ShopBack account. Start from shopback.sg/petdepartmentsg, where the current Cashback is shown on the Pet Department SG page on ShopBack before you buy.
Last updated: 19 Oct 2026





