MSIG Travel Insurance

MSIG Singapore is the SG entity of Mitsui Sumitomo Insurance Group, a Japanese-headquartered general insurer. TravelEasy is MSIG's flagship travel insurance product, alongside motor, home, personal accident, and health lines. Competes with AIG, Income Insurance, FWD, Allianz Travel, Great Eastern, and Starr in the SG travel insurance market. This content is educational; consult the policy PDS (Product Disclosure Statement) and TMD (Target Market Determination) or a qualified insurance advisor before purchasing a policy.

MSIG TravelEasy is offered in tiered plans (Lite, Standard, Elite, Premier or equivalent naming per current MSIG scheme). Higher tiers typically increase overseas medical cap, personal accident coverage, baggage and travel delay compensation, and add features like cancellation-for-any-reason (CFAR) or adventure sport coverage. Verify the current tier structure and specific cover amounts on msig.com.sg/personal/traveleasy or in the current PDS before purchasing.

MSIG TravelEasy has included Covid-19-related cover on select tiers, typically covering overseas medical costs from Covid-19 diagnosis, trip cancellation due to Covid-19 diagnosis pre-departure, and quarantine-related expenses subject to specific conditions and caps. Coverage detail varies by tier and by policy version; verify the current Covid cover provisions on the MSIG TravelEasy PDS before purchasing. Not all Covid scenarios are covered; read policy exclusions carefully.

MSIG runs rolling promotions on TravelEasy tied to SG holiday periods (National Day, CNY, June school holidays, December year-end). Flash sales via MoneySmart and SingSaver may offer up to 60% off single-trip or 25% off annual plans on specific windows. SG60 or SG61 anniversary campaigns may run additional discounts. Free eSIM or airport lounge access may bundle with select plans. Verify the current active promotion on msig.com.sg/promotions/TravelEasy before purchasing.

MSIG typically emphasises structured tier progression with clear cover level scaling and cruise coverage on higher tiers. AIG typically wins on emergency medical evacuation network and international claims support. Income Insurance is home-grown SG insurer with wide-ranging cover across travel, motor, health. FWD leans digital-first with app-based claims. For like-for-like comparison, cross-check the specific cover amounts (overseas medical cap, baggage cap, cancellation reason list, adventure sports coverage) per plan tier against your trip profile. See the best travel insurance in Singapore guide for the current cross-insurer view.

MSIG TravelEasy Elite and Premier tiers typically include cruise-specific cover (missed port, cabin confinement, satellite communication for medical emergencies onboard). Basic tiers may exclude cruise or offer limited cover. For a cruise-heavy trip, choose a plan tier that specifies cruise cover explicitly. Verify current cruise cover provisions on the MSIG TravelEasy PDS before purchasing. See our cruise coverage travel insurance article for the wider context.

MSIG travel claims are filed via the MSIG claims portal or by contacting MSIG customer service. Required documentation typically includes the policy number, incident report, medical receipts (for medical claims), original tickets and booking confirmations (for cancellation and delay claims), and police report (for theft or loss claims filed within 24 hours abroad). Claims are typically processed within a stated window per policy terms. Verify the current claims process on msig.com.sg before travel.

Go through ShopBack Singapore before you pay and the Cashback tracks to your ShopBack account: click through from the MSIG page on shopback.sg/msig-travel-insurance and complete the policy purchase. Some aggregator-branded MSIG promotions (via MoneySmart, SingSaver) are booked through those channels, while Cashback on ShopBack is for policies bought through the MSIG page, which shows the live rate.

Cashback is based on the policy you keep: if you cancel a policy, including a free-look cancellation within the statutory review window, the Cashback adjusts to match. Downgrades or partial premium refunds adjust the Cashback to the retained premium, and Cashback confirms after the policy passes the review and refund window.

MSIG publishes its TravelEasy offers as time-limited promotions on its own promotions page (msig.com.sg/promotions), each with an end date and its own terms, so check there whether the offer running when you buy needs a code or is applied at checkout. Whatever offer is running, open MSIG through ShopBack before you buy so the same policy also costs you less after purchase; check the live rate on this page. read more

Match the plan to the trip, buy during an MSIG promotion window, and open MSIG through ShopBack before you pay. TravelEasy comes in Lite, Standard, Elite and Premier tiers, and MSIG positions the Lite plan (single return trips only) as its budget option. If you travel several times a year, compare an annual plan against buying single trip policies one by one. MSIG lists its current offers on msig.com.sg/promotions. Going through ShopBack first lowers what the policy costs you after purchase; check the live rate on this page.

MSIG publishes its travel discounts as time-limited promotions on msig.com.sg/promotions, and each promotion's terms state who qualifies, so check there whether a first-time buyer offer is running when you buy. Any buyer, new or returning, can also lower the effective price by opening MSIG through ShopBack before paying; check the live rate on this page.

Yes. MSIG sells Global Study Insurance for students studying overseas, with cover of up to S$50,000 for overseas medical expenses, up to S$50,000 for overseas hospitalisation fees and S$1 million for emergency medical evacuation, according to MSIG's Global Study page. For holiday trips, TravelEasy counts travellers from above one month to below 23 years old at the start of the policy as children, which matters when you price a family plan. Read the policy wording for the plan you choose before you buy.

MSIG TravelEasy is sold by MSIG Insurance (Singapore) Pte. Ltd., part of Mitsui Sumitomo Insurance Group, and lists over 50 benefits, including up to S$1 million for overseas medical expenses and another S$1 million for emergency evacuation and repatriation, a 24/7 travel emergency hotline and online claims. Value depends on matching the tier to your trip: the Lite plan keeps premiums lower for a single return trip, while higher tiers add more cover. Standard TravelEasy excludes pre-existing medical conditions, which MSIG covers separately under TravelEasy Pre-Ex for single trips only.

Yes. Plan the trip, then buy your MSIG policy through ShopBack: open MSIG from this page before you start your quote. Going through ShopBack Singapore is an essential step before you buy, because it lowers what the same policy costs you once the purchase is confirmed. Check the live rate on this page before you pay.

ShopBack works as a post-purchase discount: go through it before you pay for your MSIG policy and the effective price drops once the purchase is confirmed. The Cashback comes back to you as cash, so it works like a discount on the premium, not like points or miles. Your effective price is the premium you paid minus the cash ShopBack returns. Check the live rate on this page.