Happy Town Pets

Happy Town Pets is a Singapore online pet store, with its head office in Singapore, that focuses on natural and eco-friendly food, treats, supplements, grooming products, toys and accessories for dogs and cats. It stocks brands such as Kong, World's Best Cat Litter, Beco Pets, Gatchews, McAdams, DogsLife and CatsLife, ships in recyclable packaging and carbon offsets its deliveries. Click through from the ShopBack Happy Town Pets page before you order to earn ShopBack cashback at the current published rate.

Pet Perks is the store's free loyalty programme. The Pet Perks page states 1 point for each $1 spent, and 50 points are worth $1 off a later order. You also earn 100 points for joining the email list, 50 points for following the store on Instagram and 50 points per product review. Referring a friend gives you a $5 voucher and gives them $10 off a first order of $50 or more. Pet Perks points and ShopBack cashback are separate, so you can collect both on the same order.

Happy Town Pets keeps a standing Sale collection rather than publishing a fixed calendar, and members get early access to new products. For stocking up on food and litter, plan around Singapore's mega-sale dates, 10.10, 11.11 and 12.12, plus Black Friday on 27 November 2026 and Cyber Monday on 30 November 2026, when rates on some ShopBack merchants are upsized. Check the current published rate on the ShopBack Happy Town Pets page on the day you order.

Orders of $35 and above ship free within Singapore, and smaller orders pay a $4 flat fee. Orders are dispatched the same day and standard delivery takes 2 to 3 business days, so most arrive within 3 to 4 days of ordering. Same-day delivery costs $9 for orders placed before 3pm on weekdays and arrives within 4 hours by Grab or Lalamove, and free self-collection is available around the clock. ShopBack cashback excludes delivery fees, so the $9 same-day charge does not earn cashback.

Non-food items can be returned within 30 days if unused, in the original packaging and with proof of purchase, and the store sends a return shipping label. Food and other perishables cannot be returned. The exception is the Great Taste Guarantee on Gatchews treats and chews: if your pet does not enjoy them, they are refundable as long as less than a tenth of the product has been used. Any refund also removes the ShopBack cashback on that item.

Happy Town Pets matches the regular price of an identical, in-stock, non-discounted product sold by another Singapore-based pet retailer, matching quantity, size, model and brand. Marketplace prices and promotional prices are excluded. To claim, email the retailer name, product name and the lower price; if you have already paid, the difference comes back as a gift card or store credit. A price-matched order still earns ShopBack cashback when it starts from the ShopBack Happy Town Pets page.

Marketplaces list many sellers, so price and stock change by seller and you deal with each seller's own delivery and returns. Happy Town Pets is a single specialist store with one set of terms: free delivery from $35, a same-day option, a 30-day return window on non-food items and Pet Perks points. Its price guarantee also excludes marketplace prices, so compare the final price yourself. Both routes can earn ShopBack cashback, so check the current published rate on each merchant page.

Auto Ship and Save gives up to 10% off when you schedule repeat deliveries every 3, 4 or 6 weeks, depending on the product, and you can cancel any time after a minimum of 2 shipments. It suits food and litter you buy on a cycle. ShopBack cashback tracks on orders you place after a fresh click from the ShopBack page, so automatic repeat shipments may not track. If cashback matters more to you, place each top-up as a one-off order through ShopBack and compare the totals.

Clear your Happy Town Pets cart, then click through fresh from the ShopBack Happy Town Pets page. Accept all cookies, add your items and pay in the same browser session without opening other coupon sites, ad blockers or a VPN. Only use promo codes featured on ShopBack. Cashback typically tracks within 2 days and confirms in about 90 days. Fees, taxes, service charges and delivery are excluded, and the rate is the current published rate on the ShopBack page.

Yes. Any rejected, cancelled, refunded, exchanged or returned Happy Town Pets purchase is not eligible for ShopBack cashback, and the pending amount is removed before it confirms. For a partial return, such as sending back a toy but keeping the food, ShopBack prorates the cashback as an adjustment on what you kept. A Great Taste Guarantee refund on treats counts as a return for cashback purposes too.