Shopee Vouchers and ShopBack in Singapore: Can You Use Both in 2026?

Yes, in Singapore you can usually use Shopee vouchers and still go through ShopBack on the same order, but it depends on the voucher. According to Shopee's help centre, you can combine one free shipping voucher, one Shopee voucher and one seller voucher per order. At the time of writing, ShopBack Singapore's Shopee page excludes purchases made with vouchers or promo codes not featured on ShopBack, so check that list before you apply a code.

New to ShopBack? ShopBack Singapore is a free website and app that gives money back on eligible online orders at stores such as Shopee, Lazada and Taobao. You start from ShopBack, check out at the store as usual, and the money lands in your ShopBack account as cash you can withdraw, not as points or store credit. Create a free ShopBack account before your next Shopee order.

The key numbers, from Shopee and ShopBack at the time of writing:

• 3 main Shopee voucher types: Shopee (platform) vouchers, free shipping vouchers and seller vouchers, according to Shopee's help centre.
• 1 of each type per order: Shopee says you cannot stack more than one of each main voucher type.
• 100 Shopee Coins = S$1 off: Coins cannot be exchanged for cash and expire at the end of the third month from when they were earned, according to Shopee.
• ShopeeVIP costs S$3.99 a month, S$20.94 for six months or S$29.88 for twelve months, according to Shopee's ShopeeVIP help page.
• ShopBack's Shopee page lists vouchers or promo codes not featured on ShopBack, plus fees, taxes, service charges, shipping and delivery, among the things that do not count.

Can I get cashback on Shopee orders when I use vouchers?

Usually yes, but it depends on the voucher. At the time of writing, ShopBack Singapore's Shopee page lists purchases made with vouchers or promo codes not featured on ShopBack among its exclusions. Before you apply a voucher, check the Terms and exclusions section on the Shopee page on ShopBack, then go through ShopBack and pay in one go.

In practice, that splits Shopee vouchers into two groups:

1. Vouchers that are fine to use: anything featured on ShopBack's Shopee page. ShopBack's own guidance on that page also suggests sticking to vouchers claimed inside the Shopee app rather than codes pasted from outside sources.
2. Vouchers that can cost you the ShopBack amount: promo codes copied from third-party coupon sites, social posts or other platforms that are not featured on ShopBack. ShopBack's terms say these orders may not qualify.

The point to remember is that Shopee and ShopBack lower your price at two different moments. A voucher cuts the price at Shopee's checkout. ShopBack returns cash after the order is confirmed. ShopBack is a post-purchase discount: go through it before you pay and the effective price drops.

Here is how that looks with a voucher, using illustrative numbers. Say your basket is S$100 and you apply a S$10 Shopee voucher, so you pay S$90. If the rate applies to the S$90 you pay, an illustrative 2% returns S$1.80 to your ShopBack account, so the effective price is S$88.20. The 2% is only an example; check the live rate on the Shopee page on ShopBack on the day you buy.

How to use ShopBack on Shopee

Clear your Shopee cart, close the Shopee app, then start from the Shopee page on ShopBack Singapore and pay in one session. These steps come from the tips on ShopBack's Shopee page at the time of writing:

1. Empty your Shopee cart first. ShopBack says you need to clear your cart and close the Shopee app before each purchase.
2. Open Shopee on ShopBack in the ShopBack Singapore app or website. On a desktop browser, ShopBack asks you to install its browser extension on Chrome, Firefox or Edge and click Activate when it pops up.
3. Add items and apply only vouchers that fit ShopBack's terms. Claimed Shopee vouchers sit in your My Vouchers page in the Shopee app and apply at checkout, according to Shopee.
4. Pay in one go. If your payment fails or an app update interrupts the visit, restart from ShopBack.
5. Accept the store's cookies and avoid ad blockers, VPNs and other cashback or loyalty extension links, which ShopBack says can stop the order from tracking.

Repeat this for every Shopee order. ShopBack says each new transaction should start from ShopBack.

When is ShopBack Shopee cashback credited?

ShopBack's Shopee cash moves through two stages, tracked and then confirmed, and both are shown in the Cashback timeline on the Shopee page on ShopBack. Tracking means ShopBack has recorded your order. Confirmation comes after Shopee confirms the order is complete. The day counts for each stage are on the page and can change, so check the timeline there rather than relying on an old figure.

Orders that are rejected, cancelled, refunded, exchanged or returned do not qualify, according to ShopBack's Shopee terms. For partial returns or exchanges, ShopBack says the amount is prorated. ShopBack also notes an order may first track at a different rate and be adjusted when the transaction is confirmed.

ShopBack Shopee cashback payout time

Once your Shopee order is confirmed, the cash sits in your ShopBack account and you can withdraw it to your bank account when you meet ShopBack's payout conditions. There is nothing to redeem inside Shopee. ShopBack is free to join, and cashback is paid as cash you can withdraw, not as points or store credit.

If an order has not tracked after the period shown on the page, the usual causes are the ones in ShopBack's tips: the cart was not cleared first, the visit was interrupted, an ad blocker or another extension was running, or a voucher not featured on ShopBack was used.

Shopee vouchers in Singapore in 2026: types and how to combine them

Shopee Singapore has three main voucher types, and you can use one of each on an order, according to Shopee's help centre.

Voucher type	What it covers	Where you find it
Shopee (platform) voucher	Discount off (fixed amount or percentage) or Coins Cashback	Voucher page from the Shopee app homepage
Free shipping voucher	Shipping fee	Voucher page and My Vouchers
Seller voucher	Shop, product or live vouchers from a seller	Shop pages and livestreams

Shopee's rules, at the time of writing:

• You can stack a free shipping voucher with a Shopee voucher and a seller voucher.
• You cannot use more than one of each main type, so a shop voucher and a product voucher cannot go on the same order.
• Claimed vouchers appear in My Vouchers, and you apply them at checkout or enter a code before payment.

Shopee voucher tip for 2026: the biggest voucher pools usually appear around Shopee's double-date sales such as 11.11 and 12.12. Because voucher codes change daily, this article does not list codes. Check the Shopee app for current vouchers and the Shopee page on ShopBack for which ones fit ShopBack's terms.

Shopee cashback: Shopee's Coins Cashback vs cash from ShopBack

When Shopee says cashback, it usually means Shopee Coins, not cash. Shopee lists Coins Cashback Vouchers as one of its voucher types. ShopeeVIP also adds Coins on eligible orders. Both are paid in Coins.

According to Shopee's help centre:

• 100 Shopee Coins are worth S$1 off a purchase in the Shopee app.
• Shopee Coins cannot be exchanged for cash.
• Coins expire at the end of the third month from when they were earned, with the month you earned them counting as the first month.
• You use Coins by switching on the Redeem Shopee Coins toggle before checking out.

ShopBack works differently. Cashback lowers what you actually pay for an order. It comes back as cash, so it works like a discount on the price, not like points or miles. Coins only help your next Shopee order; cash in your ShopBack account can go to your bank.

Shopee's official rewards programme: Members Club, Coins and ShopeeVIP

Shopee runs two official programmes in Singapore, Shopee Members Club and ShopeeVIP, and Shopee Coins tie them together.

Shopee Members Club. According to Shopee, every user becomes a member on signing up. Tiers depend on meeting both a completed-orders and a minimum-spend target in each six-month qualifying period (1 January to 30 June, and 1 July to 31 December). Benefits include cashback vouchers and discount vouchers, and the Birthday Treat voucher is for Silver, Gold and Platinum members who register their birth date at least six weeks ahead.

ShopeeVIP. Shopee's paid subscription. According to Shopee's help page at the time of writing:

Plan	Price charged	Price per month
1 month	S$3.99	S$3.99
6 months	S$20.94	S$3.49
12 months	S$29.88	S$2.49

Shopee lists the benefits as 3% back in Shopee Coins with no minimum spend (capped at 1,000 Coins per order and 6,000 Coins a month), 400 Shopee Coins a month, a monthly S$1 food and drink deal, free doorstep delivery on Fulfilled by Shopee items with no minimum spend, a weekly ShopeeVIP Friday campaign, early campaign access, partner deals and priority customer service. Plans renew automatically until you cancel.

Shopee Coins, VIP rewards and ShopBack in 2026

Shopee's Coins and VIP rewards cut the price inside Shopee; ShopBack is the step that returns cash after you pay. Shopee says ShopeeVIP Coins rewards are stackable with other vouchers and promotions. Whether a given voucher fits with ShopBack is a separate question, answered by the Terms and exclusions on ShopBack's Shopee page.

For marketplaces like Shopee and Lazada, and booking sites like Booking.com, Trip.com, Agoda and Expedia, going through ShopBack is an essential step before you book or check out, so you pay less on the same booking or order. The habit is simple: claim your Shopee vouchers in the app, then open Shopee from ShopBack, apply the vouchers that fit, and pay.

ShopBack Shopee rates in Singapore in 2026

ShopBack's Shopee rates change often, so the only reliable figure is the live rate on the Shopee page on ShopBack Singapore. At the time of writing, the page shows separate rates for new and existing customers, with per-item caps, and rates can be raised for campaigns such as 11.11 and 12.12.

Here is the illustrative maths. On a S$100 Shopee order at an illustrative 2% rate, S$2 comes back to your ShopBack account as cash, so the effective price is S$98. On a S$300 electronics order at the same illustrative rate, S$6 comes back before any per-item cap. Check the live rate and caps on the Shopee page on ShopBack before you buy.

Paying by card: Singapore credit cards with unlimited cashback for Shopee, Lazada and Amazon

Paying for a Shopee order with a credit card usually earns your card's rewards as well, because card rewards come from your bank and ShopBack's cash comes from ShopBack. Usually the two are separate, but check your card's terms and check the merchant's terms before you pay.

When you compare Singapore cards with unlimited or flat-rate rewards for Shopee, Lazada and Amazon, look at:

• Whether there is a cap. Some cards cap monthly rewards; flat-rate cards often do not.
• Minimum spend. Some cards only pay their headline rate above a monthly spend.
• How online marketplace spend is categorised. Some cards treat it as general spend, others as online spend, and some exclude certain wallet top-ups.
• ShopeePay and wallet payments. Paying through a wallet can change how the bank categorises the transaction.

For a deeper look at Singapore card rewards, see our comparison of DBS, OCBC, UOB and HSBC cashback cards.

Other marketplaces Singapore shoppers compare with Shopee

Other big online marketplaces Singapore shoppers compare with Shopee include Lazada, Taobao, Amazon.sg and TikTok Shop, and the same voucher check applies on each: claim the store's own vouchers, then check ShopBack's terms for that store before you pay.

Frequently asked questions

Can I get cashback on Shopee orders when I use vouchers?

Usually yes, but it depends on the voucher. At the time of writing, ShopBack Singapore's Shopee page lists purchases made with vouchers or promo codes not featured on ShopBack among its exclusions. Before you apply a voucher, check the Terms and exclusions section on the Shopee page on ShopBack, then go through ShopBack and pay in one go.

How do I use ShopBack on Shopee?

Clear your Shopee cart and close the Shopee app, open the Shopee page on ShopBack Singapore, activate as shown on the page, then shop and pay in one session. On a desktop browser, ShopBack asks you to use its browser extension for Shopee. Restart from ShopBack if your payment fails or the visit is interrupted.

How many Shopee vouchers can I use on one order?

According to Shopee's help centre, you can combine one free shipping voucher, one Shopee voucher and one seller voucher on an order, but not more than one of each main type. For example, you cannot use a shop voucher and a product voucher at the same time.

When is ShopBack Shopee cashback credited?

It moves through two stages shown in the Cashback timeline on the Shopee page on ShopBack: first tracked, then confirmed once Shopee confirms the order. Day counts can change, so check the timeline on the page for your order. Cancelled, refunded or returned orders do not qualify.

How long does ShopBack take to pay out Shopee cashback?

Once your Shopee order is confirmed, the cash sits in your ShopBack account and you can withdraw it to your bank account when you meet ShopBack's payout conditions. The confirmation timeline for Shopee is shown on the Shopee page on ShopBack Singapore.

Is Shopee's Coins Cashback the same as cash?

No. Shopee pays its own cashback in Shopee Coins. Shopee says 100 Coins are worth S$1 off a purchase in the Shopee app, Coins cannot be exchanged for cash, and they expire at the end of the third month from when they were earned. ShopBack pays cash to your ShopBack account instead.

What is Shopee's official rewards programme?

Shopee runs Shopee Members Club, a free loyalty programme every account joins on sign-up, with tiers based on completed orders and spend in each six-month period, plus ShopeeVIP, a paid subscription from S$3.99 a month. Shopee Coins are the reward points that tie them together.

What are ShopBack's Shopee rates in Singapore in 2026?

Rates change often, can differ for new and existing customers and can carry per-item caps, so the only reliable figure is the live rate on the Shopee page on ShopBack Singapore. As an illustration only, on a S$100 order at a 2% rate, S$2 comes back as cash, so the effective price is S$98.

Can I pay for Shopee with a credit card and still go through ShopBack?

Usually yes. Card rewards come from your bank and ShopBack's cash comes from ShopBack, so they are usually separate. Check your card's terms for how marketplace spend is treated and check the merchant's terms and the exclusions on the Shopee page on ShopBack before you pay.

Is ShopBack free to use for Shopee orders?

Yes. ShopBack Singapore is free to join, and what you get back on an eligible Shopee order is paid as cash you can withdraw, not as points or store credit. Go through ShopBack before you pay so the order can track.

Disclaimer

Shopee voucher rules, Shopee Coins, Members Club and ShopeeVIP details are described from Shopee Singapore's help centre at the time of writing and can change. ShopBack rates, timelines and exclusions change often; the current details are on the Shopee page on ShopBack. Card features vary by bank and card. This article is for general information and is not financial advice.

The views and recommendations expressed are those of the author.