Agoda
Up to 5% Cashback
Package (Hotel portion)
5%
Hotel
5%
General Activities
3.5%
View 2 more
Take note
- Fees & taxes is not eligible for cashback.
- For Package (Flight + Hotel) booking, only the Hotel portion is eligilble for cashback
- Cashback is eligilble only if bookings are made on Agoda, and not on Agoda's partner sites
Cashback timeline
Purchase
Tracked in
5 days
Confirmed in
120 days after your trip
Terms and exclusions
Refunds, cancellations and no-shows
Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
- For partial returns or exchanges, we'll prorate the Cashback as an adjustment.
- No-shows and any booking changes that lead to a change in the booking ID will not be eligible for Cashback.
Tracking disclaimers
- Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.
- Exchange rates may cause small changes to your purchase total and Cashback from some foreign stores.
Other terms and conditions
Agoda terms and conditions
- Cashback is eligilble only if bookings are made on Agoda, and not on Agoda's partner sites
- Agoda reserves the right to determine the exchange rate for cashback calculation at its sole discretion. ShopBack adheres to Agoda's recommended exchange rate.
- For Agoda Special Activities, please refer on this list
- For packages (Hotel + Flight), two bookings will be tracked. One for the Hotel and one for the full package. After a successful stay, only the Hotel booking will be confirmed.
Never miss Cashback on Agoda
Get instant alerts on Cashback when you shop online with the ShopBack extension.
Cashback tips
Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
Don't click on any third party links or extensions or use VPN or adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
If you encounter payment errors during your purchase, you should restart your visit to the Agoda from this platform to ensure that your Cashback continues to be tracked.
Agoda can only confirm to us that a transaction is recorded if you accept all cookies that appear on their pages.
Shop and earn at similar stores
Agoda Shopping Guide on ShopBack
What is Agoda?
Online travel platform founded 2005 in Singapore, now part of Booking Holdings. The platform covers hotels, homes, flights, airport transfers, and activities, with savings tools like AgodaCash (in-app credit on eligible bookings), the AgodaVIP tiered loyalty programme, mobile-only Insider Deals, free-cancellation rate tiers, pay-at-hotel reservations, and multi-currency checkout all surfaced in the booking flow.
Headquarters & coverage
Co-headquartered in Singapore and Bangkok. Strong inventory across Asia-Pacific — particularly Southeast Asia, Japan, Korea, and Greater China — alongside global coverage in Europe, the Americas, and Oceania.
What is AgodaCash?
In-app credit earned on eligible bookings and promotions. Typically redeemable toward future hotel, flight, or activity bookings on agoda.com or the Agoda app, subject to merchant T&Cs. Often shown alongside the room rate at checkout.
What is AgodaVIP?
Tiered loyalty programme — Bronze, Silver, Gold — unlocked by completed stays. Higher tiers typically unlock larger member-only discounts on selected properties, marked with a VIP badge in search results; benefits vary by tier.
Hotels vs Homes
Hotels: traditional properties, resorts, hostels with daily housekeeping and front-desk service. Homes: apartments, villas, serviced residences — better for groups, longer stays out of HDB life, and self-catering. Both bookable through the same platform.
Pay Now vs Pay at Hotel
Pay Now: charged at booking, often the lowest published rate, may be non-refundable. Pay at Hotel: card guarantees the reservation, payment is typically collected on arrival — useful for travellers who want to defer the charge.
Free Cancellation rates
Selected rates are flagged "Free Cancellation until [date]." Cancel inside the window for a refund; outside the window the property's penalty typically applies. Always confirm the exact cut-off shown on the booking page.
Non-refundable rates
Usually the cheapest tier. Charged immediately and typically not refundable if plans change. Best for fixed itineraries — Changi flights already booked, work travel, or last-minute trips.
Mobile-only & Insider Deals
Selected properties offer extra discounts visible only in the Agoda app. Look for the "Insider Deal" or mobile-exclusive badge during search; availability varies.
Flights & Bundles
Agoda sells standalone flights and hotel + flight bundles. Bundling can lower the combined trip cost compared with booking each leg separately, though savings vary by route and date.
Short-haul weekenders
Most-booked short-haul escapes include Bangkok and Kuala Lumpur for food and shopping weekends, Bali and Phuket for beach breaks, and Ho Chi Minh City, Penang, and Langkawi for slower-paced trips — all reachable on frequent direct Changi flights when the tropical SG heat calls for a quick getaway.
Land & ferry crossings
Land and ferry crossings such as Bintan and Batam (ferry-accessible island resorts) and Johor Bahru and Desaru (drivable causeway destinations) are popular for Hari Raya, CNY, National Day, and Deepavali long weekends — easy to reach without flying.
Mid-haul Asia favourites
Mid-haul Asia favourites include Tokyo and Osaka (peak around cherry blossom and autumn foliage), Seoul and Taipei (year-round city breaks), and Hong Kong (shopping and dim sum) — demand spikes during June and December school holidays.
Long-haul outbound
Long-haul outbound trips skew toward Sydney and Melbourne (down-under family visits and city breaks), London and Paris (Europe summer and Christmas markets), and Dubai (stopover and shopping) — usually booked further in advance, where pairing flights and hotels through Agoda can streamline the trip.
Family stays
Use the "family-friendly" filter — pools, kid clubs, and extra bed options. Apartments and serviced residences via Homes work well for SG families needing kitchen access on longer trips.
Business & long-stay
Filter by Wi-Fi, workspace, near-airport, and free cancellation. Pay at Hotel rates simplify reimbursement. Homes inventory and serviced residences offer weekly and monthly rates for digital nomads.
Peak SG travel windows
June and December school holidays, CNY, Hari Raya, Mid-Autumn, Christmas / New Year. Book earlier — Asia-Pacific demand tightens availability and pricing.
How to book
Search by destination, date, and guests. Filter by price, star rating, review score, free cancellation, and amenities. Compare on the property page, then select a rate and complete checkout.
Modifying a booking
Manage via "My Bookings" in the app or website. Date or guest changes typically depend on the rate's flexibility — Free Cancellation rates are usually the easiest to amend.
Cancellation policy
Each rate states its own policy. Free Cancellation rates typically refund in full before the cut-off; non-refundable rates typically do not refund — subject to property policy.
Refund timing
Refunds typically return to the original payment method. Processing time depends on the card issuer or bank — often several business days to a couple of weeks.
Customer support
24/7 customer support via the Agoda app's Help Centre. In-app chat is usually the fastest route for urgent booking issues.
Why use the app
Mobile-only Insider Deals, faster checkout with saved payment methods, push alerts for price drops, offline access to booking details, and AgodaVIP badges surfaced in search.
Currency & payment
Pay in SGD or in the property's local currency. Cards, selected digital wallets, and AgodaCash are typically accepted. Currency conversion may apply if billed in a non-SGD currency.
Reviews & price comparison
Verified guest reviews from completed stays — filter by traveller type. Agoda shows per-night and total trip price with taxes and fees toggled; always compare the total since taxes vary by destination.
Travel insurance
Optional add-on at checkout in selected markets. Worth considering for long-haul trips or peak-season travel where disruptions are more likely; coverage subject to policy terms.
AgodaVIP & AgodaCash
Bronze, Silver, Gold tiers earned through completed stays — benefits vary by tier. AgodaCash is typically earned on eligible bookings and redeemable on future bookings, subject to merchant T&Cs.
SG sale periods
Major travel sales typically align with 9.9, 11.11, 12.12, Black Friday, plus "early bird" sales around June and December school holidays, CNY, and Hari Raya.
Cashback via ShopBack
Activate cashback via ShopBack before visiting agoda.com or the Agoda app. Complete the booking in the same session — earn cashback via ShopBack Singapore. Avoid unsupported voucher codes or external referral links. AgodaVIP tier discounts, AgodaCash, mobile-only Insider Deals, sale events, and ShopBack cashback may be stackable — check current merchant terms.
SG traveller patterns
Singapore travellers heavily index toward Southeast Asian short-haul destinations — Bangkok, Bali, Kuala Lumpur, and Phuket consistently rank among the most booked Changi outbound destinations. Free Cancellation and Pay at Hotel rates skew popular with SG users, who often book early for June and December school holidays, CNY, Hari Raya, and long weekends. Mobile-only Insider Deals and AgodaVIP tier discounts are most visible on the Agoda app, making the app the preferred channel for repeat travellers. Asia-Pacific inventory depth — particularly Japan, Korea, Thailand, Indonesia — remains Agoda's strongest selling point for SG outbound trips. AgodaVIP, AgodaCash, and ShopBack cashback may be stackable with major sale events (9.9, 11.11, Black Friday) — check current merchant terms for the latest stacking eligibility.
Stays
Hotels · Resorts · Apartments · Villas · Hostels · Serviced Residences
Flights
One-way · Return · Multi-city · Hotel + Flight bundles
Activities & transport
Tours · Attractions · Theme parks · Day trips · Airport transfers · Private cars
Account features
AgodaCash wallet · AgodaVIP tier status · Saved properties · Trip history · Multi-currency display