

Urban Mood
Bonus Cashback with ShopBack Pay
2% Cashback
Cashback timeline
Purchase
Tracked in
2 days
Confirmed in
130 days
Terms and exclusions
Refunds, cancellations and no-shows
Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
- For partial returns or exchanges, we'll prorate the Cashback as an adjustment.
Tracking disclaimers
- Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.
Other terms and conditions

Never miss Cashback on Urban Mood
Get instant alerts on Cashback when you shop online with the ShopBack extension.
Cashback tips
Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.

Don't click on any third party links or extensions or use VPN or adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.

For Urban Mood, you need to clear your cart, close the Urban Mood app, open this platform to visit the Urban Mood app or website and complete your purchase there in order to earn Cashback. You need to do this for each purchase.

If you encounter payment errors during your purchase, you should restart your visit to the Urban Mood from this platform to ensure that your Cashback continues to be tracked.
Urban Mood can only confirm to us that a transaction is recorded if you accept all cookies that appear on their pages.
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Urban Mood on ShopBack
What is Urban Mood?
Urban Mood is a Singapore furniture brand founded in 2018 by a design-centric duo, so pick your pieces, then check out through ShopBack before you pay, where ShopBack Cashback works like a discount, only easier than a promo code. It sells original designs across entryway, living, dining, bedroom, bathroom, office and outdoor categories, plus mirrors, wall art, rugs and lighting. It is fully ecommerce with no showroom, runs its own logistics and assembly teams, and puts every product through three quality checks. It ships to Singapore, Malaysia, Indonesia, Japan and Australia. Activate ShopBack via the Urban Mood merchant page to earn cashback on eligible orders at the current published rate. ShopBack Singapore is an essential step before you check out at Urban Mood: go through it before you pay and part of what you spend comes back as Cashback.
How do Urban Mood rewards and the New Homeowners voucher work?
Creating an Urban Mood account earns points that can be exchanged for store credit or discount dollars, and joining the mailing list gives 5 percent off a first order. The bigger lever is the New Homeowners special for newly launched or TOP-ed BTO, EC, condo or landed properties (maximum nine months after TOP): spend S$1,000 for S$100 off or 10 percent, S$2,500 for S$300 off or 12 percent, S$5,000 for S$800 off or 16 percent, or S$8,000 for S$1,500 off or 19 percent. The voucher is a one-time code valid 90 days, excludes clearance items, and the delivery address cannot change after confirmation. A voucher reduces the order value ShopBack cashback is calculated on.
Urban Mood sale calendar Singapore 2026?
Urban Mood runs named site-wide sales such as The Great Indoors Sale, which is live as of October 2026 alongside a banner promising no price hike for orders arriving in early November, plus a permanent Sale collection and a Ready to Ship collection for pieces without the usual lead time. Expect further pushes around 10.10 (October 10), 11.11 (November 11), Black Friday (November 27, 2026), Cyber Monday (November 30, 2026) and 12.12 (December 12). Click through from the ShopBack Urban Mood merchant page before paying so cashback stacks on the sale price.
How long does Urban Mood delivery take and how is it scheduled?
Urban Mood's FAQ quotes a lead time of roughly 3 to 6 weeks from the order date (printed as 3.6 weeks), described as an estimate rather than a guarantee. Its logistics team contacts you 3 to 7 working days before the slot, and you must acknowledge within 24 hours or the delivery may be rescheduled. Deliveries run Monday to Friday 9am to 6pm and Saturday 9am to 2pm. It is your job to check that pieces fit through doors, lifts and stairwells; stairwell carries cost S$10 or S$20 per flight.
Urban Mood vs Castlery for Singapore homes?
Castlery is a Singapore-born furniture brand that designs its own mid-to-premium collections and lets you sit on them in showrooms before ordering. Urban Mood also designs its own pieces but sells online only with no showroom, positions itself on accessible pricing with a 5-year warranty on everything, and bundles assembly into a size-based delivery fee. To test a sofa in person first, Castlery has the floor space; to buy from dimensions and photos with assembly handled, Urban Mood fits. Check each merchant page on ShopBack for current eligibility before ordering.
Urban Mood vs FortyTwo for furnishing a flat?
FortyTwo is a Singapore online retailer carrying more than 30,000 items from many suppliers, with free delivery above S$300 of eligible items and a paid same-day 42EXPRESS option. Urban Mood sells only its own designs, charges a flat delivery and assembly fee by item size, and quotes lead times of several weeks because most pieces are made to order. For a budget bed by the weekend, FortyTwo's express lane is practical; for a coordinated set of designer-style pieces assembled for you, Urban Mood is built for that. Both are on ShopBack; only orders clicked through from each merchant page earn cashback.
What are Urban Mood's warranty, exchange and cancellation terms?
Every Urban Mood product carries a warranty of 5 years or more covering structural integrity, manufacturing defects and material flaws. Exchanges are one-to-one for major manufacturer defects only, not for wrong style, colour or theme. Orders can be cancelled within 48 hours of placement or payment, after which cancellation is not allowed. Payment is in full at order via PayNow, internet banking or credit card.
Can I combine Urban Mood orders or delay delivery?
Yes to both, with limits. A second order placed within 14 days of the first can share one delivery and assembly charge and arrive in the same trip, provided it does not add large items such as bedframes or wardrobes. If your flat is not ready, Urban Mood offers warehousing of your items for up to six months. Wall mounting is quoted separately at S$80 to S$280. Start every order from the ShopBack Urban Mood merchant page.
How do I earn ShopBack cashback on Urban Mood?
Go through ShopBack Singapore before you pay and the Cashback tracks to your ShopBack account. Open the Urban Mood page on ShopBack, continue to urbanmood.sg and complete the order there. Cashback typically tracks within two days and confirms after Urban Mood's validation window.
Do cancellations or exchanges affect my ShopBack cashback on Urban Mood?
On ShopBack Singapore, That applies to an order cancelled within Urban Mood's 48-hour window or a refund issued later. A one-to-one defect exchange keeps the original Cashback and does not earn a second round.
Last updated: 19 Oct 2026





