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Trip.com

Up to 6% Cashback

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Up to 6.5% Cashback

Standard

Car Rental

6%

6.5%

Airport Transfer

6%

6.5%

Hotels

4.5%

5%

View 7 more

Take note

  • Promo, coupon, or discount codes make your entire Trip.com order ineligible for Cashback.
  • For Pay at Hotel option, the final sale amount/cashback will only be adjusted upon cashback confirmation.
  • Bundle/Packages (Hotel + Flight bookings) and Child/Infant Flight Tickets are not eligible for cashback.

Cashback timeline

Purchase

Tracked in

2 days

Confirmed in

120 days after your trip

Terms and exclusions

Exclusions

You won't get Cashback on:

  • Bundle and Packages (Flight + Hotel bookings)
  • Children & Infant Tickets
  • Add-ons purchases (Baggage, Meals, etc.)
  • Usage of SG culture pass upon check out
  • Travel Insurance
  • Orders made via http://ctrip.com/
  • Store promotions, discounts or special deals unless otherwise stated
  • Any Gift Card, Voucher or store credit purchase
  • Any Gift Card or Voucher redemption
  • Any store credit redemption
  • Other bonus or cashback systems or corporate benefits, unless otherwise stated
  • Other loyalty programmes unless otherwise stated
  • Purchases made with Vouchers or Promo codes not featured on our platform
  • Fees · Taxes · Service charges · Booking fees

Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.

  • For partial returns or exchanges, we'll prorate the Cashback as an adjustment.
  • No-shows and any booking changes that lead to a change in the booking ID will not be eligible for Cashback.
  • Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.
  • Exchange rates may cause small changes to your purchase total and Cashback from some foreign stores.

Trip.com terms and conditions

  • Any bookings identified as being made by an agency, intermediary, or third party without prior written consent from Trip.com, is not allowed. 
  • For the Pay at Hotel option with an initial deposit, cashback is be initially calculated based on the deposit amount. The final sale amount and cashback will be adjusted upon cashback confirmation.
  • For the Pay at Hotel option without an initial deposit, cashback is initially tracked as zero. The final sale amount and cashback will be adjusted upon cashback confirmation.
  •  Cashback is calculated only on the eligible portion of your purchase. If promo codes or discounts are applied to your booking, the discounted amount will not be tracked. Only the portion paid without discounts will be tracked. 

ShopBack terms of use

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How It Works

Trip.com x New Zealand Tourism Board

Cashback tips

Remember to check T&Cs
Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
Restart from this platform every time
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
Re-start from this platform every time
Don't use adblockers or click on other links
Don't click on any third party links or extensions or use VPN or adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
Don’t use adblockers or click on other links
Restart from this platform if payment fails
If you encounter payment errors during your purchase, you should restart your visit to the Trip.com from this platform to ensure that your Cashback continues to be tracked.
Accept all cookies from the store
Trip.com can only confirm to us that a transaction is recorded if you accept all cookies that appear on their pages.

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Trip.com Shopping Guide on ShopBack

What can you book on Trip.com?

Flights, hotels, trains, attractions, car rentals, airport transfers, and packages, priced in SGD for Singapore users. Inventory is strongest across Asian destinations.

Should I use the Trip.com app or the website?

The app often has exclusive deals, bonus Trip Coins, and member rates the web doesn't show. Many flash sales and Member Day perks are app-first, so installing the app is usually worth it before a big trip.

When should I book on Trip.com instead of going direct?

Trip.com tends to win on multi-product Asia itineraries (flight + hotel + rail in one cart) and on mainland China and North Asia hotel inventory. Booking direct can still beat it on airline loyalty earn, hotel chain elite perks, and last-room flexibility. Compare both before you commit.

Which Asia destinations does Trip.com cover well from Changi?

Strongest inventory across Japan, Korea, China, Hong Kong, Taiwan, Thailand, Vietnam, Indonesia, and Malaysia. The mainland China hotel list is typically wider than most alternatives, which helps for tier-2 and tier-3 cities. Pricing in SGD avoids extra currency conversion at checkout.

Can I plan a multi-leg Asian itinerary on Trip.com?

Stack flights, trains, and hotels across multiple Asian cities in one cart. North Asia loops (Japan-Korea-China) and SEA loops are popular from Singapore. Trip Coins usually accumulate across the itinerary, subject to product eligibility.

Can I book Japan rail passes and East Asia trains on Trip.com?

Shinkansen point-to-point tickets and China high-speed rail are bookable alongside hotels in one checkout. Coverage of Japan regional rail passes is partial. Some passes are only sold by JR directly or at station exchange offices, so check before relying on Trip.com for a pass.

Is Trip.com good for last-minute hotels in Asia?

Same-day and same-week availability is strong across Asian cities, with rates that often hold up against walk-in prices. Member perks and flash sales may apply, subject to current terms. Filter by free cancellation if your plans are still moving.

What are the top SG-out destinations and when should I book?

Tokyo, Osaka, Seoul, Bangkok, Bali, Hong Kong, Shanghai, Taipei, Ho Chi Minh City, Kuala Lumpur. Peak demand: SG school holidays (June, December), CNY, Japan cherry blossom (Mar. Apr), and autumn foliage (Oct. Nov). Book North Asia 8 to 12 weeks ahead for these windows; SEA short getaways are usually fine 2 to 4 weeks out.

How do I book a trip on Trip.com?

Search your route or destination, pick dates, filter by price/rating/cancellation, apply Trip Coins or a promo code, then pay in SGD by card or supported local methods. Review the cancellation rule on the listing before you confirm, since terms vary by rate.

Does Trip.com offer free cancellation?

Free-cancellation cut-offs vary per listing and per rate. The same hotel can have refundable and non-refundable rates side by side, and flight refundability depends on the airline's fare class. Always check the specific rule on the listing before paying; non-refundable bookings can sometimes be modified for a fee, subject to fare or rate rules.

How does Trip.com customer support work?

Help is available 24/7 in multiple languages via chat, phone, and in-app messaging. That coverage is useful for time-sensitive changes across Asian timezones, when local hotel front desks or airline counters may be closed. Keep your booking reference handy to speed things up.

How do Trip.com Trip Coins and Rewards work?

Trip Coins are an in-app reward currency earned on eligible bookings and redeemed at checkout to take money off the total. Rewards has multiple tiers (Bronze through Diamond) that can unlock bigger member discounts, bonus Trip Coins, room upgrades, and late checkout on participating hotels. You move up based on bookings completed within a qualification period; exact thresholds, earn and burn rates, and perks vary. See merchant for current terms.

What are Trip.com member-only rates?

Some lower hotel rates only show up when you're signed in to a Trip.com account. They often stack with Trip Coins, promo codes, and flash sales, subject to terms. Signing in before you search is the simplest way to surface them.

When are Trip.com's main sale periods?

Member Day, Super Brand Day, Travel Sale, and big regional events (6.6, 9.9, 11.11, 12.12, Black Friday, CNY, Mid-Autumn). Flight and hotel discounts on Asian routes, rates vary.

How do Trip.com promo codes work?

Site-wide and category-specific codes appear during sales, usually with their own minimum spend or product limits. Most listings accept only one code per booking, so pick the deepest discount for your cart. Codes typically apply before Trip Coins at checkout.

How do I earn ShopBack cashback on Trip.com?

Activate cashback on ShopBack Singapore before heading to Trip.com, and complete the booking in the same session. Avoid unsupported voucher codes or external referral links. They can void tracking. Live cashback rates vary. See the ShopBack Singapore rate.

How can I stack savings on a Trip.com booking?

Tier perks, Trip Coins, an active promo code, a seasonal sale, and ShopBack cashback may be stackable, subject to current terms. Confirm at checkout.