Cashback is temporarily unavailable for this merchant. Alternatively, check out other fashion merchants for Cashback.
- From 28 Dec 2017 00:00 onwards, Cashback is temporarily unavailable for Reebonz.
- If for some reason your payment made on merchant page has failed, do click through ShopBack again and re-do your purchases to ensure tracking is still active
- For more details: www.shopback.sg/terms-and-conditions
Who doesn’t like to be at the comfort of your own couch, shopping the latest fashion trend on one hand and a cup of espresso on another? Unlike the traditional retail business where customers would have to physically shop in a store, Reebonz brings to you the upscaled fashion all at your fingertips. E-commerce has made a revolution in how people shop. Everything happens online – you choose few products, add to your virtual shopping cart and make an order. A few clicks later, the new garment that you have selected virtually is now on the way to your doorstep. Reebonz is undoubtedly, one of the bigger players in the market when it comes to online shopping.
Reebonz –An Introduction To Luxury Made Readily Available
Reebonz is a trusted online platform for buying and selling a wide range of luxury products. Members of Reebonz can shop via the web or mobile an exciting variety of luxury new and pre-owned merchandise. It is one of the most established online luxury sales companies in South-East Asia and the targeted customers for Reebonz are in the Asia Pacific region. The company has business operations in eight countries – Singapore, Indonesia, Malaysia, Taiwan, Hong Kong, Australia, Thailand and South Korea.
The Items to Look Out For Through Reebonz's Website
The fashion catalogue offers a huge range of items as well as products – all exclusive and luxurious, yet made affordable with Reebonz discount codes. The list goes like this:
- Small leather goods
How to use Reebonz
The website has all the highly sought-after designer brands, personalized services, and both buying and selling options. It brings luxury at your fingertips from the world of luxury itself. The seamless shopping experience ensures absolute comfort and savings when you buy or sell with Reebonz.
The brand offers an extensive range of designer luxury bags, watches, accessories, jewelry and shoes from designer labels and finest merchants, both new and pre-owned. In an exclusive sale, event members can also access and shop from a laptop, iPhone or Android devices.
Reebonz has a feature known as ‘Closets App’ which connects a community of fashion lovers who are focused on buying and selling their pre-owned goods which are luxury designer fashion items. Score great and discounted deals on pre-owned luxury items by downloading the Reebonz closets app from the iPhone app store or Google Play. Use this app in three simple steps:
- Snap a photo of your preloved garment
- Upload the picture
- List all the items in the mobile platform
Payment and Shipping Methods for Convenient Shopping
Payment procedure varies for each region’s participating banks. Reebonz accepts Visa, MasterCard and American Express for the selected countries. However, Reebonz will not be able to reimburse you for any fees charged by your card-issuing bank.
- Reebonz accepts all major credit/debit cards
- Instalment payment plan
- Bank transfers through selected banks
- PayPal option is also available
Shipping fee is applicable for Reebonz items if the total purchase value is less than a certain amount. Periodically, you can expect Reebonz discount codes that might offset the delivery fee of your order Enjoy free shipping when you spend more on the website. For Reebonz boutique items a fee for shipping will be applied to the item, according to and boutiques location and the destination of delivery. For Singapore, the minimum spend order value, as well as the shipping fee is nil.
Reebonz tries to deliver an item as soon as possible from the delivery date, but you can find the time period of the delivery in the respective item page. Delivery to Singapore takes normally between 1-3 days. You can also opt for express checkout which saves your credit/debit card details onto your account and use it during your purchase.
Return Policy of the Items You Purchase
Reebonz has a great reputation to provide excellent quality and value to its customers. All the countries including Singapore take seven business days from the date of purchase to solve the return issue. The return policy is subjected to their terms and conditions:
- Items must be in original purchase condition with all the original documents, including the tag
- No returns for intimates, earrings, and undergarments due to hygiene reason
- Reebonz monitors the number of returns and continuous returns may not be acceptable
- Refund or credits will be decided by the company
How to Return an Item After Purchasing From Reebonz.com
Follow the guidelines to return an item, which is easy to do via the online website:
- Click on ‘My Account’ followed by ‘Order’
- Click on the ‘Return Item’ button under your order number
- Select your reason for the return and collection time and date
- A free pick-up service will be arranged to collect the return item form the specific address provided
Through an Email Notification You Will be Informed About the Return Process
- The company has received your request
- The company received your item(s) at its facility and have processed your request
- Your refund has been successfully credited to your personal account
Follow the Steps to Make an Easy Return Arrangement
- Log in to your account on Reebonz
- Locate the tab ‘My Account’ and click ‘Orders’ then click ‘Return Item’
- Fill in the return form with all the details. Keep in mind you need to do it before printing the return invoice and airway bill
- Book a pickup time and date to collect your return item
The time frame for return process is different for different locations. For Singapore, it is 14-21 days via original payment mode.
The Time Frames For Various Payment Methods of Returns
- Credits/Debit cards: 5 business days
- PayPal: 3 business days
- Instalment Plans: 14-21 business days
- Globe Bill: 14-21 business days
Except for the countries like Australia and Indonesia, all items are eligible for free returns, means you will not be liable for payment of any shipping charges of the taxes. All charges will be taken care of by the company itself.
Credits and Coupons For Great Savings With Purchase
A list of some of the discount codes, promo codes and coupons when your purchase through ShopBack and Reebonz. Promo codes and promotions are subjected to change in time to come:
- 20% off must-have carriers – use Reebonz discount code ‘LOVE20’
- 18% off $800 plus order – use ‘18LOVE’
- 10% off on the website – use ‘10LOVE’
- 65% off on the sale items
- 24% credit rebate – 12x24 credits
- 16% off for members – use ‘NORM16XO’
- Reebonz discount code 15% off for Amex members – use the code ‘AMEXRB’
- Exclusive promo code for the master's card of 6% - use ‘MCSG6’
- Reebonz promo code 12% off for the Citi cardholders – use code ‘CITIRB12’
- 15% off with 2+ items purchased, exclusively with Master Card – use ‘MC2GETMORE’
- Enjoy flat 5% off on the outlet of Reebonz
- Special offer with the newsletter sign up
- Enjoy extra 15% with Reebonz code – ‘TREAT15RBZ’
- Reebonz discount code –get 20% credit rebate on your purchase –use ‘TREAT20RBZ’
- Get 18% off on Prada items – use ‘ RBZ18PRADA’
- Get 14% off in the website – use code ‘LOVE14ANZ’
- Enjoy 15% on the pre-loved items – ‘LOVE15’
- Enjoy 20% off on selected bags 20XMAS
- Enjoy $250 off when you spend $1200 on your order – use LOVE250
- Valentine’s Day discount – Enjoy $100 off when you spend $800 or more – use LOVE100
- Up to 60% off on accessible luxury
Enjoy Reebonz Vouchers and Discount on Your Purchase via ShopBack
ShopBack Singapore offers great savings while you shop online through it. Discounts guaranteed as you get cashback along side with the plentiful of Reebonz coupons and promotions. You will get coupons on many items even on luxury designer bags, which are rare to get on other platforms. Most of the Reebonz handbags are priced over SGD 100, therefore, with 1.5% cashback from ShopBack, you can always enjoy a large cash pay-out. You will be overwhelmed to get substantial cut at the time of checkout every time you shop. This experience of the rebate sweetens any deal. Enjoy the deals through ShopBack and have a huge price cut when you shop from Reebonz. The deals are subject to change according to their specific dates.
Reebonz Singapore Provides You the Best Service on Every Service
Other than providing some of the most affordable prices, less or no freight cost during shipping, Reebonz Shop brings to you the service which is easy, accessible, friendly and of course, helpful. You can expect the response from customer care in just one business day when there is an issue with the purchase, sell or buy/back trade guarantees. Now you don’t have to get stuck with a regretful purchase or return/refund issue.
Contact Information of Reebonz.com Singapore
The helplines is well-organized and there are plenty of ways you can get help for any particular queries. The information for Singapore shops are given below:
- Email: firstname.lastname@example.org
- Customer Care Hotline: you can reach Reebonz at 1800-7332669
- WhatsApp: 8499 3919 (Available for text and voice messages only. All call requests will be diverted to the Reebonz Customer Care hotline)
- WeChat ID: Reebonz_mr
- Customer Service Operating Hours: Monday - Friday, 9.30am - 6.30pm GMT +8
Staying in Touch
Be the first to be informed about the various special deals and coupons when you’re connected with Reebonz on all social media platforms. Just log on to Facebook, Twitter or Instagram to get to know about the fresh offers and new arrivals. You can also sign up for the newsletter through the email as an reminder.