Ensure cart is empty before clicking through ShopBack. Add items to your cart only after clicking through ShopBack. Click through ShopBack again if there's any error.
If for some reason your payment made on merchant page has failed, do click through ShopBack again and re-do your purchases to ensure tracking is still active
Return to ShopBack and click through to the merchant every time you are making a new transaction.
Qoo10 users are encouraged to confirm their orders when it is delivered. If not, the system will automatically confirm the order within 7 - 14 days.
Complete Qoo10 purchase within mobile-website in ShopBack app
Qoo10 Mobile App purchases
Returns, exchanges & cancellations
Purchases made with other coupon/affiliate code
Purchase of Qdelivery services, Qcoins for use on Qoo10, QuuBe, ,Qoo10 giftcard, Qcoins purchases and redemptions
Mobile top-ups and reloads
When will I get my Cashback?
- As of 2 June 2022, Qoo10 Cashback is capped at $5 per order - Purchases made with other coupon/affiliate code will not be eligible for cashback - Excludes taxes, fees, service charges, gift cards, cart coupons, store credits, & voucher codes
Terms & Conditions
Purchases from Qoo10 app is not eligible for cashback For more details: www.shopback.sg/terms-and-conditions
Home & Living Categories (Capped at $3)2.50%
Baby & Kids Categories (Capped at $3)2.50%
Digital & Mobile Category (Capped at $5)2.00%
Fashion Categories (Capped at $3)15.00%
Beauty & Health Categories (Capped at $3)1.50%
Food & Dining Categories (Capped at $3)1.50%
Sports & Leisure Categories (Capped at $3)1.50%
Hotel Booking, Qoo10 Event, Education, Top-Up & Gift Cards, Qpay, Live Plaza, Services, Travel & Transportation, Home Service, Hotel, Others0.00%