Ensure cart is empty before clicking through ShopBack. Add items to your cart only after clicking through ShopBack. Click through ShopBack again if there's any error.
If for some reason your payment made on merchant page has failed, do click through ShopBack again and re-do your purchases to ensure tracking is still active
Return to ShopBack and click through to the merchant every time you are making a new transaction.
Qoo10 users are encouraged to confirm their orders when it is delivered. If not, the system will automatically confirm the order within 7 - 14 days.
DON'Ts
Returns, exchanges & cancellations
Qoo10 giftcard and Q*coins purchases and redemptions
Qdelivery services
QuuBe Purchase of Q*coins for use on Qoo10, QuuBe and all affiliate websites
Mobile top-ups and reloads
When will I get my Cashback?
Purchase
Tracked In
Claim In
Today
2 DAYS
75 DAYS
Notes
- Cashback will be tracked based on initial value before coupon discount. Cashback will be re-calculated later based on discounted value - Excludes taxes, fees, service charges, gift cards, cart coupons, store credits, & voucher codes - Payment made via Samsung Pay are ineligible for Cashback - As of 26 Aug 2019, Qoo10 Cashback is capped at $3 (excluding upsized cashback period, unless otherwise stated) - Digital sub-categories includes Mobile Devices, Mobile Accessories, Smart Tech , Cameras & Recorders, Computer & Game, TV & Entertainment, Major Appliances, Small Appliances
...
Terms & Conditions
For more details: www.shopback.sg/terms-and-conditions Purchases from Qoo10 app is currently not eligible for cashback via ShopBack
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