Pelago by Singapore Airlines

Pick your dated Universal Studios Singapore ticket, then book through ShopBack before you pay: ShopBack Cashback works like a discount, only easier than a promo code. For Singapore residents, the cheapest Universal Studios Singapore route is usually the Resorts World Sentosa direct site or the SG resident rate at the RWS counter, but Pelago and other online travel platforms (Klook, Trip.com) frequently undercut the walk-up price with dated tickets, combo passes (park plus meal, park plus Adventure Cove, park plus S.E.A. Aquarium) and off-peak weekday deals. Compare the same dated ticket across Pelago, Klook and RWS on the day of purchase, then activate ShopBack Singapore on the Pelago page above and click through fresh to earn Cashback on the winning price.

It depends on the booking, and both are ShopBack Singapore stores: Pelago, a Singapore Airlines company, suits you if you want KrisFlyer miles on eligible bookings or are flying Singapore Airlines or Scoot, and its Pelago Pass Singapore bundles a pick of attractions, with or without Universal Studios Singapore, with instant confirmation and free-cancellation options. Klook sells Singapore attraction tickets too, so compare the same attractions, date and cancellation terms on both.

Pelago bookings are usually cheapest for Singapore travellers when an offer you qualify for lines up with your dates: the sign-up discount on your first bookings, the passenger perks for Singapore Airlines and Scoot passengers, or one of the ongoing deals on Pelago's homepage. Many options carry instant confirmation and free cancellation, so you can book once your dates are set and still change plans within that option's terms, but a no-show is not refundable under Pelago's terms. Before you pay on the Pelago website, go through ShopBack Singapore so part of what you spend comes back as Cashback.

Pick your Pelago booking, then book through ShopBack before you pay: ShopBack Cashback works like a discount, only easier than a promo code. Pelago typically issues its own promo codes around new-user signup, app bookings, major regional sale windows (9.9, 11.11, 12.12, Black Friday) and category-specific campaigns. Start from ShopBack Singapore before you pay on the Pelago website.

Pelago is a Singapore Airlines company, so eligible Pelago bookings earn KrisFlyer Miles when the KrisFlyer number is linked at booking. KrisFlyer members can also redeem miles towards Pelago purchases at checkout. Singapore Airlines passengers get up to S$150 off Pelago bookings and Scoot passengers get up to S$15 off, subject to eligibility (as listed on Pelago's site in October 2026). An eligible booking can earn KrisFlyer Miles and Cashback when you go through ShopBack before you pay.

For Singapore travellers, the cheapest Bali attraction bookings are typically the day tours and multi-attraction combos on online travel platforms (Pelago, Klook, GetYourGuide, Viator) rather than the on-the-ground counter price, since the platforms bundle transfer, guide and entry into one voucher. Popular Bali picks include Ubud full-day tours (Tegalalang, Tegenungan, Kintamani), Uluwatu sunset plus Kecak dance, Waterbom Bali day pass, ATV rides, white-water rafting, and Nusa Penida boat day trips. Compare the same tour operator across platforms before booking; savings vary by operator and departure date.

Pelago's Bangkok catalogue leans on the standard day-trip circuit (Grand Palace and temple tours, Damnoen Saduak floating market, Ayutthaya day trip, Chao Phraya dinner cruise), plus Bangkok attractions (SEA LIFE Ocean World, Madame Tussauds), day-spa vouchers, and cross-border Pattaya day trips. Cheapest same-tour bookings are usually the earliest departures on weekdays. Compare the same operator on Pelago and Klook before locking in, and activate ShopBack Singapore on the Pelago page above to earn Cashback on the sale price.

All three sit in the SG attractions-and-tours booking category with heavy overlap on operators. Pelago leans stronger on Singapore Airlines route destinations, KrisFlyer earn, and Southeast Asia plus Japan curation. Klook has the deepest theme-park and eSIM catalogue across Asia. GetYourGuide is typically deeper on Europe and North America. For any given SG trip, the more useful comparison is the same-operator price on the same date across the three platforms plus the current ShopBack Cashback rate on each, rather than picking a platform once.

Regional travel-sale windows Pelago typically participates in include 9.9, 10.10, 11.11, 12.12, Black Friday, Cyber Monday and year-end travel campaigns, with sitewide promo codes, category discounts on attractions and tours, and app-exclusive rates. Sale participation and depth vary year to year. Open Pelago from ShopBack Singapore before you pay so part of the booking comes back as Cashback.

For Southeast Asia arrivals (Bali DPS, Bangkok BKK/DMK, Kuala Lumpur KUL, Ho Chi Minh SGN, Phuket HKT), Pelago and other online travel platforms typically undercut the airport-counter taxi rate on pre-booked private transfers, with a fixed price, English-speaking driver and named-sign meet at arrivals. Cheapest routes are usually shared shuttles for solo travellers and pre-booked private cars for groups of 3 or more. Compare the same route across Pelago and Klook before booking, and activate ShopBack Singapore on the Pelago page above to earn Cashback.

Pelago is a travel experiences platform for booking tours, attractions, activities, transfers, wellness and events across Asia Pacific. It is a Singapore Airlines company operated by Encounters Pte. Ltd. (Singapore travel agent license TA03351), with strong coverage on Southeast Asia and Japan and a growing catalogue in Australia and New Zealand. Going through ShopBack Singapore before you pay earns Cashback on eligible bookings.

Cancellation and refund policy varies by activity, and the product page is the source of truth. Many attraction tickets and eSIMs allow free cancellation within a set window before the activity date, while dated tours, transfers, classes and time-bound experiences are often stricter or non-refundable. Refunds route through Pelago rather than the on-the-ground operator.

Pelago's core coverage sits in Southeast Asia (Singapore, Bangkok, Kuala Lumpur, Pattaya, Bali, Ho Chi Minh, Sa Pa, Phuket), Japan (Tokyo, Osaka, Kyoto), Hong Kong, and Australia plus New Zealand (Cairns, Queenstown, Auckland). Singapore Airlines route destinations tend to have the deepest catalogues. Bookable categories include tours, attraction tickets, transfers, eSIMs, wellness, cruises, theme parks, zoos, rail passes, food tours, water sports, classes and events.

Pelago offers new-user signup promotions and app-exclusive codes from time to time. Cashback does not depend on a code: book on the Pelago website after going through ShopBack Singapore.

Singapore Airlines passengers get up to S$150 off Pelago bookings and Scoot passengers get up to S$15 off, subject to booking eligibility, cabin class and route (as listed on Pelago's site in October 2026). Discounts route through the SIA / Scoot booking or KrisFlyer account link. The current Cashback is shown on the Pelago page on ShopBack Singapore.

For Singapore travellers heading to Japan, Pelago's Japan catalogue covers the standard demand (Tokyo Disneyland and DisneySea tickets, Universal Studios Japan Express Passes, Shinkansen and JR Pass, teamLab Planets, Mount Fuji day tours from Tokyo, Kyoto walking tours, Osaka food tours) and Japan eSIMs. Cheapest same-ticket bookings are usually earliest departures on weekdays and combo passes over single-attraction tickets. Compare the same product across Pelago and Klook before booking, and activate ShopBack Singapore before clicking through.

Most Pelago attraction tickets, eSIMs and popular tour departures confirm instantly on payment, with the e-voucher and QR code delivered by email and in the Pelago account. Small-group tours, private guides, wellness bookings and some transfers may require operator confirmation, with timing varying by activity. Show the QR at the gate, meeting point or pick-up.

Cashback on ShopBack Singapore covers Pelago bookings made on the Pelago website.

Sign in to ShopBack Singapore, open the Pelago page and click through to Pelago. Go through ShopBack Singapore before you pay and the Cashback tracks to your ShopBack account. The Cashback rate for each booking category is shown on this page.

Click through to Pelago from ShopBack Singapore before you pay and the current Cashback is shown on the Pelago page on ShopBack before you pay.

Go through ShopBack Singapore before you book on Pelago and the current Cashback is shown on the Pelago page on ShopBack before you pay.

Pelago issues its own promo codes, including new-user, app and seasonal codes. ShopBack Cashback works like a discount, only easier than a promo code: go through ShopBack Singapore before you pay.

Yes. Pelago is a Singapore Airlines company operated by Encounters Pte. Ltd., a Singapore-registered entity holding travel agent license TA03351. Bookings are transacted directly on Pelago and confirmed via e-voucher with QR code for redemption at the tour operator or attraction. Customer support and refund flows run through Pelago rather than third-party operators.

Pelago is the travel experiences platform of Singapore Airlines, operated by Encounters Pte. Ltd. (Singapore travel agent licence TA03351), selling tours, attraction tickets, day trips, airport transfers, eSIMs, wellness, cruises and events across Asia Pacific. From Singapore the biggest sellers are Universal Studios Singapore and Sentosa tickets, Bintan and Batam ferry and day-pass trips, Bali and Bangkok day tours, Tokyo Disney and teamLab tickets, and Japan or Korea eSIMs. The ShopBack Pelago page splits Cashback into category lines, from travel essentials such as SIMs and wifi to attractions, tours, transport and experiences, with the rate for each shown on this page.

Start from the Pelago page on ShopBack Singapore, in the ShopBack app, on shopback.sg or via the Cashback Buddy browser extension, click through and complete the booking on the Pelago website.

The ShopBack offer on Pelago has three parts. Cashback: paid at the rate shown on this page for each booking type, after confirmation. Gift card: check this page for any discounted Pelago gift card. Upsize: when an upsize runs, the higher rate shows on this page; upsizes are time-limited, so treat the label on the page on the day you book as the truth.

Multiply the booking amount by the rate shown for that category on the Pelago page on ShopBack Singapore and subtract the result from the S$300 (say two dated Universal Studios Singapore tickets plus a Singapore Oceanarium ticket): that is your effective price, with the Cashback paid to your bank account or PayNow after confirmation, within the confirmation times shown on this page. Fees, taxes and service charges are outside the Cashback amount under the Terms, so on a S$300 total that includes S$20 of booking fees, the rate applies to S$280. Each category line has its own rate, so a basket mixing an eSIM (Travel Essentials line) with a tour (Tours and Cruises line) earns at two different rates.

Pelago Cashback on ShopBack Singapore tracks and confirms within the tracking and confirmation times shown on this page, with confirmation counted from after your trip. The confirmation count starts from the activity or travel date, not the booking date, so a day trip booked months ahead confirms after the trip plus the confirmation time shown on this page. Once confirmed, withdraw to a Singapore bank account or PayNow from the ShopBack app.

Go through ShopBack Singapore before you pay: start from the Pelago page on ShopBack Singapore in a normal browser window, click through to the Pelago website and complete the booking there.

Yes for earning: linking your KrisFlyer number at Pelago checkout works on a standard booking, so it can earn KrisFlyer miles and ShopBack Singapore Cashback together. The Singapore Airlines passenger discount (up to S$150) and Scoot passenger discount (up to S$15), as listed on Pelago's site in October 2026, are separate Pelago offers.

Pelago issues its own codes, including a new-user offer, in-app codes and seasonal codes around 10.10 and 11.11, and past codes expire. Cashback needs no code: start from ShopBack Singapore before you pay on the Pelago website. Linking your KrisFlyer account also earns KrisFlyer miles on the booking.

Pick Pelago when you are flying Singapore Airlines or Scoot (passenger discounts of up to S$150 and S$15, as listed on Pelago's site in October 2026), when you want KrisFlyer miles on the booking, or when an upsize runs on the ShopBack Pelago page; its catalogue is strongest on Singapore, Southeast Asia, Japan and Australia. Pick Klook for the deepest Asia-wide catalogue, especially theme parks, JR Pass and rail, and eSIMs, with its own ShopBack page at /klook-promo-code. Pick KKday for Taiwan, Japan and Korea local-operator tours, with its ShopBack page at /kkday. All three resell many of the same operators, so the decision is the same operator on the same date: compare the three prices, then take off the Cashback at the rate shown on each ShopBack page, and let the final figure settle it. For the 2026 Japan and Korea comparison see /blog/travel/klook-kkday-japan.

Buy on Pelago when you want a dated e-ticket with a QR code before you reach Sentosa, a combo with Singapore Oceanarium or Adventure Cove Waterpark, and ShopBack Singapore Cashback at the Attractions rate shown; buy direct from Resorts World Sentosa when it is running a Singapore-resident or annual-pass promotion that Pelago cannot match. Compare the same dated ticket on rwsentosa.com and Pelago on the day, because the walk-up counter price is usually the highest of the three. For Halloween Horror Nights (September to November) and Christmas event tickets, check whether Pelago lists the dated event ticket. Klook at /klook-promo-code is the other main reseller to price against.

Pelago lists dated Universal Studios Singapore one-day tickets, Singapore Oceanarium, Adventure Cove Waterpark, Skyline Luge, the Singapore Cable Car, Wings of Time and multi-attraction Sentosa bundles. Prices are lowest on weekdays outside the Singapore school holidays (the June break and the mid-November to end-December break) and outside public holiday weekends; Universal Studios Singapore also prices up during Halloween Horror Nights in September to November. A bundle of two Sentosa attractions bought together is where Pelago most often undercuts two separate counter prices. All of these fall under the Attractions or Signature Attractions and Tours lines on the ShopBack Pelago page, so check which line your ticket is in before estimating Cashback.

Pelago sells ferry tickets and day passes for Bintan and Batam, the two Indonesian islands reachable in about an hour from Singapore: Bintan Resorts via the Tanah Merah Ferry Terminal to Bandar Bentan Telani (roughly 60 minutes), and Batam via HarbourFront Centre to Batam Centre or Harbour Bay (roughly 50 to 60 minutes). Typical bookings are resort day passes with pool and beach access, mangrove kayaking, ATV and golf, and return ferry tickets. Weekday departures are cheaper than Friday evening and Saturday morning sailings, and ferry tickets fall under the Transport line on the ShopBack Pelago page while day passes and tours fall under the Tours and Cruises or Attractions lines. Book the ferry and the day pass in one Pelago session from ShopBack so both track.

Book the Denpasar airport transfer first, because a pre-booked private car with a named sign is fixed-price and falls under the Transport line on the ShopBack Pelago page. Then pick one or two day tours: Ubud (Tegallalang rice terraces, Monkey Forest, Tirta Empul), Uluwatu temple with the Kecak sunset dance, a Nusa Penida boat trip, or a Waterbom Bali day pass, all of which Pelago sells as dated e-vouchers under the Tours and Cruises or Attractions lines. Bali is about a 2 hour 40 minute flight from Changi, and tours booked two to three weeks ahead have the widest choice of pickup slots.

Book dated Tokyo Disneyland or Tokyo DisneySea tickets and teamLab Planets tickets first, because both sell out on peak dates and both are dated e-tickets on Pelago under the Attractions line. Add a Japan eSIM, which earns Cashback at the rate shown on this page, and a Mount Fuji day tour or Shibuya Sky timed entry if they are on your list. Tokyo is about a 7 hour flight from Changi and the cheapest ticket dates are weekdays outside Japanese Golden Week (late April to early May), Obon (mid August) and the year-end holidays. Klook at /klook-promo-code carries a broader Japan catalogue including JR Pass products, so price the same ticket there too.

Pelago lists the standard Seoul set: Nami Island and Petite France day trips, Everland and Lotte World tickets, N Seoul Tower, hanbok rental near Gyeongbokgung, DMZ tours and Korea eSIMs. Seoul Incheon is about a 6 hour 30 minute flight from Changi and Singapore Airlines flies the route, so Pelago is worth checking if you want KrisFlyer miles on the booking or are using the SIA passenger discount. Klook at /klook-promo-code has historically carried the deeper Korea catalogue and more local operators, so for anything beyond the standard set compare there first. Verdict: same product at the same price, Pelago via ShopBack for the miles and the Cashback at the rate shown; a product Pelago does not list, Klook.

Pick Pelago when you are flying Singapore Airlines or Scoot and can use the passenger discount, when you want KrisFlyer miles and ShopBack Cashback on the same booking, when an upsize runs on the ShopBack Pelago page, or when you want Singapore-based customer support for a Southeast Asia or Japan trip. Skip it when Klook at /klook-promo-code or KKday at /kkday has the same operator cheaper by more than the Cashback is worth. For Europe or North America experiences, GetYourGuide or Klook will usually have the listing Pelago does not.

The website. Start from the Pelago page on ShopBack Singapore, in the ShopBack app (which opens the Pelago website inside ShopBack) or via the Cashback Buddy extension, and finish payment on the Pelago website. Cashback then tracks and confirms within the tracking and confirmation times shown on this page.

If Pelago processes a reschedule as a new booking, open Pelago from ShopBack Singapore again before you pay so the new booking tracks, which starts its own 2-day tracking and 90-day confirmation clock. Pelago's cancellation terms vary by activity and the product page is the source of truth; many attraction tickets and eSIMs allow free cancellation within a set window while dated tours and transfers are stricter.

Yes. Japan, Korea, Thailand, Indonesia and regional eSIMs, pocket wifi and airport services such as lounge access fall under the Travel Essentials (SIMs, Wifi and Airport Service) line, with the rate shown on this page. Private and shared airport transfers for Denpasar, Bangkok Suvarnabhumi and Don Mueang, Kuala Lumpur, Phuket and Ho Chi Minh City fall under the Transport line. For a pure eSIM purchase, also compare ShopBack's own eSIM at /shopback-esim and Klook's eSIM range at /klook-promo-code, then buy the Pelago one from ShopBack when its price after Cashback at the rate shown is lower. A transfer and an eSIM in the same Pelago order earn at two different lines.

Pick your Pelago booking, then book through ShopBack before you pay: ShopBack Cashback works like a discount, only easier than a promo code. Pelago's own offers include a sign-up discount on a new account, an app-only code for bookings in the Pelago app, personalised offers in the Rewards section of your account, referral rewards, KrisFlyer Exclusive Deals for logged-in KrisFlyer members, and a discount for KrisFlyer members with an upcoming Singapore Airlines or Scoot flight, applied with the flight booking reference. Log in with your KrisFlyer account too, since eligible bookings earn KrisFlyer miles on the final amount after discounts.

For many Singapore travellers the cheapest moment is right after booking a Singapore Airlines or Scoot flight, because KrisFlyer members with an upcoming flight on either airline can apply a flight-linked discount on Pelago, and each Singapore Airlines booking reference can be used up to three times. If you are new to Pelago, your first bookings after creating an account also carry a sign-up discount, and Pelago runs seasonal campaigns through the year. Promo codes expire and are not reissued, so use one before the expiry date shown in your Rewards section. For peak dates, book dated tickets early and favour options marked free cancellation if your plans may change. Go through ShopBack Singapore before you pay so the price you actually pay drops, at the live rate on this page.

Pelago's loyalty rewards run through KrisFlyer, the Singapore Airlines Group programme, and linking it costs nothing, so it is worth doing if you collect KrisFlyer miles. Log in with your KrisFlyer account, or link it under Profile, and eligible bookings earn KrisFlyer miles, and since 1 September 2025 also Elite Miles and PPS Value, at a rate per S$1 that Pelago publishes on its KrisFlyer page. Miles are counted on the final amount after discounts, credited within a week after the activity, and removed if the booking is cancelled. You can also pay with miles at 100 miles per S$1, so compare that with what the same miles get you on a flight before spending them. Pelago also has a referral programme and personalised offers in the Rewards section of your account. Earning miles does not replace going through ShopBack Singapore before you pay, which lowers what you pay on the same booking, at the live rate on this page.

Yes, but only to KrisFlyer members with an upcoming Singapore Airlines or Scoot flight linked to their KrisFlyer account: they can redeem a free 2GB Global eSIM plan, valid for 3 days and usable across 118 countries, through Pelago's KrisFlyer Exclusive listing. It is worth claiming if you fly with either airline, since it costs nothing, but install it only after you land, because the 3 days start as soon as the eSIM connects, even in your home country, and the plan cannot be cancelled. For a longer trip or heavier data use, a paid country or regional eSIM on Pelago fits better, and further data plans can be added to the same eSIM later. For a paid eSIM, go through ShopBack before you pay, at the live rate on this page.

Plan the trip, then book through ShopBack: going through ShopBack Singapore is an essential step before you pay on Pelago, so you pay less on the same booking. Open this page in the ShopBack app or on shopback.sg, click through to Pelago and complete the booking on the Pelago website. Part of what you pay comes back to your ShopBack account as cash once the booking is confirmed after your activity, so it works like a discount on the price, not like points or miles. Check the live rate on this page before you book.

ShopBack's guides on Pelago cover a weekend city break plan, whether a themed indoor attraction is worth it and where tickets cost less and booking tours cheaper in a busy Asian capital: What Are the Best Things to Do in KL for a Weekend in 2026?, Is Dopamine Land Singapore Worth It? Cheaper Tickets in 2026 and Best Things to Do in Bangkok in 2026: Where Can I Book Tours Cheaper?.