NET-A-PORTER
Up to 8.4% Cashback
2.5%
Up to 8.6% Cashback
Upsized | ||
|---|---|---|
Other regular-priced Items - New Customers | 8.4% | 8.6% |
Other regular-priced Items - Existing Customers | 3% | 3.2% |
Beauty Items | 2.4% | 2.6% |
View 7 more
Cashback timeline
Purchase
Tracked in
14 days
Confirmed in
120 days
Terms and exclusions
Refunds, cancellations and no-shows
Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
- For partial returns or exchanges, we'll prorate the Cashback as an adjustment.
Tracking disclaimers
- Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.
Other terms and conditions
Never miss Cashback on NET-A-PORTER
Get instant alerts on Cashback when you shop online with the ShopBack extension.
Cashback tips
Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
Don't click on any third party links or extensions or use VPN or adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
For NET-A-PORTER, you need to clear your cart, close the NET-A-PORTER app, open this platform to visit the NET-A-PORTER app or website and complete your purchase there in order to earn Cashback. You need to do this for each purchase.
If you encounter payment errors during your purchase, you should restart your visit to the NET-A-PORTER from this platform to ensure that your Cashback continues to be tracked.
NET-A-PORTER can only confirm to us that a transaction is recorded if you accept all cookies that appear on their pages.
Shop and earn at similar stores
NET-A-PORTER Singapore on ShopBack
ShopBack Singapore is a cashback and rewards platform that returns a share of every eligible NET-A-PORTER purchase to members as cash. New members can join free at shopback.sg/signup. The current NET-A-PORTER Singapore cashback rate and exclusions are shown in the rate table at the top of this page. NET-A-PORTER is the reference luxury designer womenswear e-tailer, and Singapore is one of its priority markets in Asia-Pacific. This page is written for the buyer who already knows the brand and is choosing between ordering from NET-A-PORTER, flying to buy at a boutique, or waiting for a Singapore trunk show. Cashback is a modest layer on top of a category where the primary value drivers are stock exclusivity, delivery speed, and the EIP relationship. For a duty-free vs local luxury pricing check, see luxury Singapore vs duty-free.
What does NET-A-PORTER sell in Singapore?
NET-A-PORTER is a luxury designer womenswear e-tailer, stocking ready-to-wear, shoes, bags, fine jewellery, watches, and beauty across contemporary and heritage houses like The Row, Bottega Veneta, Loewe, Khaite, Chloé, Toteme, Jacquemus, and Saint Laurent. The edit skews editorial: buyers curate a narrower selection than a department store, which is why the site reads more like a magazine than a catalogue.
Is NET-A-PORTER authentic and are the pieces from the current season?
NET-A-PORTER buys directly from designer houses and carries current-season pieces plus curated exclusives. Stock ships from the retailer's own warehouses, so the sourcing model is different from marketplace resale. Exclusive capsules and NAP-only colourways are a recurring pattern from brands like Gabriela Hearst, Aquazzura, and Erdem.
Can I book a personal shopper as a Singapore customer?
Yes. Personal shopping is available to EIP members and by request to eligible customers. The service handles curated edits, size and fit guidance across designer size charts, and wardrobe styling. Booking runs through the customer's NET-A-PORTER account. For first-time buyers navigating the fit differences between, say, The Row and Toteme, a personal shopper conversation is genuinely time-saving.
What is the EIP loyalty programme?
EIP stands for Extremely Important Person and is NET-A-PORTER's tiered loyalty programme for the highest-spending customers. Benefits typically include a dedicated personal shopper, early access to new-in and sale, complimentary alterations, and premium delivery perks. Tiers usually correspond to annual spend thresholds; specific thresholds are communicated to the customer directly rather than published.
When does NET-A-PORTER run its main sales?
The two anchor sales are the mid-season sale in June and July (spring-summer stock) and the mid-season sale in December and January (autumn-winter stock). Further markdowns follow in the tail of each season, and pre-sale access is one of the standing EIP benefits. Buyers who want a specific piece at sale price often need to be in the pre-sale window, because the deeper the markdown the thinner the size availability.
Does NET-A-PORTER ship to Singapore?
Yes. NET-A-PORTER ships directly to Singapore addresses from its global distribution centres. Delivery is typically express and prices on the Singapore site are displayed in SGD with duties calculated at checkout. There is no need to work with a freight forwarder.
How long does delivery to Singapore take?
Standard express delivery to Singapore typically runs two to five working days depending on the shipping origin (regional distribution centre versus European stock for pieces held there). Same-day and next-day delivery is available in select cases. For any wedding-guest, party, or event purchase, buyers should not cut the delivery window fine on European-warehouse stock. Verify the current windows at checkout on net-a-porter.com/en-sg.
Are duties and taxes included in the Singapore price?
Prices on the Singapore site are typically shown DDP (Delivery Duty Paid), meaning duties and applicable GST are included in the final checkout price. No additional customs charge should appear on delivery for standard orders. This DDP handling is one of the reasons NET-A-PORTER is preferred over cross-shipping from a US or UK boutique for Singapore buyers.
What is the NET-A-PORTER return policy?
NET-A-PORTER accepts returns within a set window from delivery, typically 28 days, for unworn items in original condition with all tags and packaging. Fine jewellery and some intimate categories carry additional conditions. Refer to the policy page before ordering a piece intended as a gift, since the recipient's testing window is shorter than the buyer's.
How do returns work from Singapore?
Returns from Singapore are arranged through the NET-A-PORTER account portal, which generates a pre-paid courier label and schedules a pickup. Refunds are processed to the original payment method after items are inspected at the returns centre. The pickup usually happens the next working day after booking.
Which payment methods are accepted in Singapore?
NET-A-PORTER accepts major credit and debit cards, PayPal, Apple Pay, and Klarna instalments where eligible. Corporate cards and multi-currency wallets are widely used by Singapore buyers to manage FX on higher-value orders. Since prices are already displayed in SGD, FX exposure is minimal on the checkout itself.
How does ShopBack cashback work on NET-A-PORTER?
Click through from the NET-A-PORTER tile on shopback.sg, complete the order in the same browsing session, and cashback tracks on the eligible order value. Refer to the current published rate on shopback.sg/net-a-porter before ordering. On four-figure luxury orders, the effective saving is meaningful in absolute dollars even when the percentage rate looks small next to fast-fashion categories.
Are sale and gift-card items eligible for cashback?
Cashback on luxury e-tailers typically excludes gift cards and sometimes excludes deep-discount sale periods. The current exclusions block on shopback.sg/net-a-porter is the source of truth on which categories and events qualify. Buyers who plan to shop the mid-season sale should check the tile a day or two before the sale opens for any updated exclusion rules.
Cashback rates, brand exclusions, EIP tier structure and NET-A-PORTER sale windows are subject to change; verify the current rate table on this page and NET-A-PORTER terms on net-a-porter.com/en-sg before purchase. Content updated 2026-07-20.
