Income Insurance

Income Insurance is a Singapore home-grown insurer, so start your quote through ShopBack before you pay, where ShopBack Cashback works like a discount, only easier than a promo code. It was corporatised in 2022 from the former NTUC Income. The product portfolio covers travel insurance, motor insurance (car and motorcycle), health insurance (Integrated Shield plans, Enhanced PreX), home insurance, life insurance, endowment plans, and personal accident cover. Income also runs commercial insurance for SME segments. Distribution is via direct online quote on income.com.sg, financial adviser channels, NTUC branch network, and aggregator platforms. All quotes shown online are indicative subject to underwriting and policy terms.

Income travel insurance covers single-trip and annual multi-trip policies across Standard, Classic, Deluxe, and Preferred tiers with different coverage limits on medical expenses overseas, trip cancellation, baggage delay, and emergency evacuation. Rolling promotions typically discount the Standard tier at higher percentages during specific campaign windows, with Yearly Classic, Deluxe, and Preferred tiers running a lower discount. Get an indicative quote on the Income travel promotion page. Coverage terms, exclusions, and claims conditions are set out in the policy documents (Product Summary and Policy Wording) available on income.com.sg. Read the Product Summary and Policy Wording before purchasing.

Income motor insurance covers private cars, motorcycles, and commercial vehicles under Comprehensive, Third Party Fire and Theft, and Third Party Only cover levels. Income runs motor and motorcycle promotions from time to time, some tied to CapitaLand STAR$. Get an indicative quote via the Income online quotation tool. Actual premium depends on driver age, NCD (No Claim Discount), vehicle model, coverage level, and underwriting. Check current promotions on the Income latest promotions page before buying, and read the Product Summary and Policy Wording.

Enhanced PreX is Income's per-trip travel insurance with cover for eligible pre-existing medical conditions, offered in partnership with Parkway Shenton. Standard travel insurance policies typically exclude cover for pre-existing conditions; PreX opens cover for a defined list of conditions with medical underwriting. Income runs Enhanced PreX promotions on its own site from time to time. Eligibility, condition list, and coverage limits are set out in the policy documents. Read the Product Summary and Policy Wording, and consider consulting a financial adviser if the pre-existing condition profile is complex.

Selected Income insurance policies (motor, motorcycle, and periodic promotion tie-ins on other lines) earn CapitaLand STAR$. 1,000 STAR$ redeems for a S$1 eCapitaVoucher on the CapitaLand ecosystem (as listed on CapitaLand's CapitaStar site in October 2026). Policy-purchase STAR$ typically post to the CapitaStar member account within a defined window after policy issuance. Verify current STAR$ campaign eligibility on the specific policy promotion page. STAR$ earning is separate from ShopBack Cashback and is subject to CapitaStar programme terms.

Singapore's major insurers include Income, AIA, Great Eastern, Prudential, MSIG, AIG, HSBC Life, Manulife, Etiqa, and Tokio Marine. Product breadth and claims service vary by insurer. Income has a strong Singapore heritage as a home-grown insurer and covers a broad portfolio from travel and motor through health, home, life, and endowment. For a first-time buyer, compare on the specific product you need (single-trip travel, motor comprehensive, Integrated Shield rider) rather than picking an insurer sitewide. Use aggregator quote tools like MoneySmart or SingSaver for a like-for-like premium view before deciding.

Income runs promo codes tied to specific product lines from time to time, such as Enhanced PreX, motorcycle and travel insurance campaigns. Codes are entered at quote or checkout, typically one per policy purchase. Aggregator platforms (MoneySmart, SingSaver) occasionally offer exclusive codes on select Income products. ShopBack Cashback works like a discount, only easier than a promo code: go through ShopBack Singapore before you pay. Read the Product Summary and Policy Wording before finalising the policy.

Income offers online claims submission via the me@income policy portal for most product lines. Common claims flows include travel medical expenses (with hospital receipts and boarding passes), trip cancellation, motor accident, and home content claims. Submission timelines and required documents vary by product. Refer to the Product Summary and Policy Wording for the claims process and lodgement window on each product. For complex claims, contact Income customer service or your assigned adviser directly.

Start from the Income Insurance ShopBack merchant page, click through to Income and complete the quote and policy purchase there. Cashback is a fixed amount per policy category (travel, motor, health and others) and can change with promotional periods; the ShopBack Income Insurance page shows the current amounts. Read the Product Summary and Policy Wording before locking a policy.

Income runs its own promo codes on selected product lines, and some campaign codes are marked for specific channels. Cashback through ShopBack Singapore does not depend on a code: start from the Income page on ShopBack and complete the purchase in that visit.

For Income Insurance policies bought through ShopBack Singapore, Cashback appears as pending in your ShopBack account within the tracking time shown on this page, once Income confirms the purchase back to ShopBack. Confirmed Cashback posts within the confirmation time shown on this page, after the insurer's free-look and cooling-off period. Track status inside the ShopBack Singapore app under Cashback History.

Income Insurance is the Singapore insurer formerly known as NTUC Income, selling travel, car, motorcycle, home, personal accident, domestic helper and Integrated Shield health policies online at income.com.sg. Go through ShopBack Singapore before you pay and the Cashback tracks to your ShopBack account: start from the ShopBack Income Insurance page in the app, on the site or via the browser extension, then complete the quote and policy purchase on income.com.sg. The purchase tracks and confirms within the tracking and confirmation times shown on this page, after which the Cashback can be withdrawn to a Singapore bank account or PayNow.

The Income Insurance products that earn Cashback, and the amount for each, are shown in the rate table on this page. These are the products you can quote and buy directly on income.com.sg.

Three parts, all shown on the ShopBack Income Insurance page. First, Cashback at the rate shown on this page for each policy type, paid to your bank or PayNow after confirmation. Second, no discounted gift card or ShopBack swap card exists for Income Insurance, since insurance premiums are paid directly to the insurer. Third, when an upsize runs, the higher rate shows on this page, so compare it with the sibling FWD Travel Insurance page if you are still choosing an insurer.

Income Cashback on ShopBack Singapore is set per policy type, so the effective price is the premium you pay minus the Annual Trip Travel Cashback shown in the rate table on this page: on a S$300 annual travel policy, subtract that figure from S$300. The Cashback is paid to your bank or PayNow after the 180-day confirmation window, so treat it as a later rebate rather than a discount at checkout.

It is a fixed amount for each policy type, rather than a percentage of the premium, and the amounts are shown in the rate table on the ShopBack Income Insurance page. You do not need a code to earn Cashback.

A policy purchase is tracked and confirmed within the tracking and confirmation times shown on this page. The long confirmation window exists because insurers reconcile free-look and cooling-off cancellations, mid-term cancellations and underwriting rejections before releasing the amount. While Pending, the Cashback sits in your ShopBack Singapore account but cannot be withdrawn; once Confirmed, you can withdraw it to a Singapore bank account or via PayNow.

Start from the Income page on ShopBack Singapore, click through to income.com.sg and complete the policy purchase in that visit, signing in to ShopBack first. The current Cashback is shown on the Income Insurance page on ShopBack before you buy.

If you are unsure about a policy, compare quotes before buying, since cancelling also resets any no-claim or continuity benefits on the Income side.

Renewals earn Cashback when completed as a fresh online purchase after going through ShopBack Singapore from the Income Insurance page. For car insurance in particular, requote on income.com.sg via ShopBack before the renewal date and check the Car rate shown on this page.

Income's own site runs travel and motor promotions through its quote flow from time to time; the live list is on Income's latest promotions page. You do not need a code to earn Cashback: go through ShopBack Singapore before you pay, and the Cashback is a fixed amount per category shown on this page.

Paying with any Singapore credit or debit card is fine with ShopBack Singapore. Aggregators such as MoneySmart or SingSaver sometimes offer exclusive codes on select Income products, and Income runs its own site promotions. Going through ShopBack before you pay is what earns the Cashback, at the amount shown on this page.

Pick Income if anyone travelling has a pre-existing medical condition, because Income's Enhanced PreX Travel Insurance covers pre-existing conditions while its Standard plan excludes them, per income.com.sg; also pick Income for very long trips, since its Classic, Deluxe and Preferred per-trip plans run up to 180 consecutive days. For a straightforward 5-day Japan trip with healthy travellers, get all three quotes through their ShopBack Singapore pages (Income Insurance, FWD Insurance and MSIG Travel Insurance) and pick the lowest premium after each insurer's campaign discount, then subtract the fixed ShopBack Cashback amount for each. When an upsize runs on FWD's ShopBack page, the higher rate can tip a close call its way.

Neither is cheaper by default; car premiums depend on your NCD, age, car model and cover level, so quote both online. Income's car product is Drivo Car Insurance with Comprehensive, Third Party Fire and Theft and Third Party Only levels; the Car Cashback is shown in the rate table on this page, and eligible Income motor policies may also earn CapitaLand STAR$ under Income's own campaigns. FWD sells car insurance direct online and has its own ShopBack Singapore page at shopback.sg/fwd-insurance-promo-code with its own rate table. Verdict: subtract the Car Cashback shown on this page and any STAR$ you would earn from the Income quote, compare it with the FWD quote, and take whichever is cheaper.

Buy the yearly plan if you expect 3 or more overseas trips in the next 12 months; Income's Standard Yearly Travel Insurance covers trips of up to 90 days each and was advertised at 25% off on income.com.sg in early October 2026. Buy per-trip for 1 or 2 trips, where Income's Standard per-trip plan was advertised at up to 70% off and the Classic, Deluxe and Preferred per-trip plans allow up to 180 consecutive days away. On ShopBack Singapore these are separate categories, Single Trip Travel and Annual Trip Travel, each with its own Cashback shown in the rate table on this page.

Income's travel insurance pays for medical expenses while overseas, trip cancellation and postponement, travel delays, damage to or loss of personal belongings and personal accident, and it covers adventurous activities such as skiing and bungee jumping, according to income.com.sg; the policy period also extends automatically by up to 14 days if your transport home is delayed. The Standard plan excludes pre-existing medical conditions, which is what Enhanced PreX is for. Per-trip cover can be bought up to one day after departing Singapore. On ShopBack Singapore the policy tracks under Single Trip Travel or Annual Trip Travel within the tracking and confirmation times shown on this page.

Enhanced PreX is Income's travel insurance for travellers with pre-existing medical conditions, offered with Parkway Shenton, and income.com.sg recommends it whenever the Standard plan's pre-existing condition exclusion would apply to you. Coverage limits and the condition list are in the Product Summary and Policy Wording. As a travel policy bought online through the ShopBack Income Insurance page it falls within the travel categories in the rate table; check the rate shown on this page on the day you buy, and allow for the tracking and confirmation times shown on this page.

Drivo Car Insurance is Income's private car policy, sold in Comprehensive, Third Party Fire and Theft and Third Party Only levels, with the premium set at quote by your NCD, driving history, vehicle and cover level. Comprehensive covers damage to your own car as well as third-party liability; the two third-party levels cover others' losses and, for TPFT, fire and theft of your car. On ShopBack Singapore the purchase tracks under the Car category within the tracking and confirmation times shown on this page; eligible policies may also earn CapitaLand STAR$ under Income's own campaigns.

Enhanced Home Insurance protects the contents and renovations of your HDB flat, condominium or landed home against insured events such as fire and water damage, with Home Ultimate Protect as Income's higher tier; exact limits are in the Product Summary on income.com.sg. It matters because the HDB fire insurance that comes with a mortgage covers only the building structure, not your renovations or belongings. On ShopBack Singapore, Enhanced Home Insurance earns Cashback at the rate shown on this page, within the tracking and confirmation times shown on this page.

Personal Accident Assurance pays out for accidental death, permanent disability and accident-related medical expenses, which standard travel and health policies only partly cover; limits are in the Product Summary on income.com.sg. It earns Cashback at the rate shown on this page when bought online through ShopBack, within the tracking and confirmation times shown on this page.

Enhanced IncomeShield is Income's Integrated Shield Plan, a private hospitalisation plan that builds on MediShield Life and can be paid partly with MediSave within the government's withdrawal limits. An online purchase of Enhanced IncomeShield through ShopBack Singapore earns Cashback at the rate shown on this page, confirmed after the 180-day window that covers the free-look period. Consult a financial adviser if you are unsure which ward class or rider suits you.

Yes. Foreign Domestic Helper insurance earns Cashback at the rate shown on this page, covering the medical and personal accident insurance that the Ministry of Manpower requires employers to hold for a helper. Buy it online at income.com.sg after clicking through from ShopBack Singapore, and the Cashback tracks and confirms within the tracking and confirmation times shown on this page. Renewals completed as a fresh online purchase via ShopBack track the same way.

Income is the right pick when someone travelling has a pre-existing condition (Enhanced PreX), when a single trip runs longer than most insurers allow (up to 180 days on Classic, Deluxe and Preferred), when you want one insurer for car, home, helper and personal accident policies with ShopBack Cashback on each, and when an Income travel promotion is running. Skip Income when FWD or MSIG quotes lower by more than the fixed Cashback amount after their own discounts, and when you need cover bought more than one day after you have already left Singapore.

Once the policy moves from Pending to Confirmed, within the confirmation times shown on this page, the Cashback joins your withdrawable balance in the ShopBack Singapore app. Withdraw it in S$ to a linked Singapore bank account or via PayNow. There is no minimum policy premium required for the amount to pay out.

Buy through ShopBack Singapore to earn Cashback: start from the ShopBack app or website, open the Income Insurance page, click through to income.com.sg and complete the quote and payment there; on desktop the ShopBack browser extension can remind you to activate when you land on income.com.sg. Use the My Income app afterwards for policy documents and claims, which has no effect on Cashback.

Income runs travel insurance promotions through the year rather than in one annual sale, and each one is listed on the Latest Promotions page at income.com.sg with a fixed start and end time, sometimes lasting only a few days. The discount usually differs by plan, so the Standard per-trip plans, the Yearly plans and Enhanced PreX can each be on a different offer at the same time. Check that page a week or two before you travel rather than waiting for a set date, since per-trip cover has to be bought by the day after you leave Singapore. Whichever window you buy in, go through ShopBack before you pay and check the live rate on this page.

Income's online promotions are usually tied to a product and a new policy purchase rather than to being a new Income customer. On its Latest Promotions page, motor offers apply only to a new policy bought on Income's website with the stated promo code, and the travel promotion terms exclude anyone who cancels an existing Income travel policy to rebuy it for the same trip. So the discount shown on income.com.sg is generally open to anyone buying that policy online during the promotion window. Go through ShopBack Singapore before you pay and check the live rate on this page.

Buy the policy online at income.com.sg during one of Income's own promotions, pick the plan type that fits how you travel or drive, and go through ShopBack before you pay. For travel, a Yearly plan usually works out cheaper if you expect 3 or more trips in 12 months, while per-trip cover suits one or two. For car, motorcycle and home cover, Income's promotions run through promo codes entered at checkout, and some motor offers also come with CapitaLand STAR$. Check the live rate on this page before you pay.

Income Insurance is a Singapore home-grown insurer, set up in 1970 and formerly NTUC Income, and today it offers life, health and general insurance as a composite insurer, per income.com.sg. On travel, Income says it is the only insurer in Singapore that lets you cancel, postpone or shorten your trip for any reason on its Standard Preferred plan, and its Enhanced PreX plan covers eligible pre-existing medical conditions. Value depends on the policy, so compare like-for-like quotes for the cover you need and read the Product Summary and Policy Wording before you buy. Go through ShopBack before you pay and check the live rate on this page. read more

Yes, it is an essential step before you pay: plan the trip or choose the cover first, then open Income from this page and complete the quote and payment on income.com.sg. What comes back after the policy is confirmed is cash, so it works like a post-purchase discount on the premium, not like points or miles, and the effective price of the policy drops. Check the live rate on this page before you pay.

ShopBack's guides on Income Insurance cover whether a cruise needs special insurance, what a trip insurance plan includes and leaves out and judging insurers by how they handle claims: Do I Need Special Cruise Travel Insurance in Singapore in 2026?, What Does Travel Insurance Cover in Singapore 2026, and What Isn't? and Which Singapore Travel Insurer Is Most Reliable for Claims in 2026?.