Is MyRepublic Broadband Good? A Singapore Review for 2026

For most homes in Singapore in 2026, MyRepublic broadband is a good choice. Every MyRepublic residential plan is HyperSpeed 10Gbps fibre, the company cites an Ookla Speedtest award for Best Fixed Network in Asia for the first half of 2025, it says it does not throttle P2P or BitTorrent traffic, and its broadband technical support runs from 9am to 2am daily, according to MyRepublic's own site. Before you sign up, check which router your plan comes with, the contract length and the one-time fees, then go through ShopBack before you check out.

New to ShopBack? ShopBack Singapore is a free app and website. You start from ShopBack, tap through to a store such as MyRepublic, and sign up on its own website as usual. Going through ShopBack gets you a cash rebate on the same order, at the same store, once the order is confirmed. Join ShopBack Singapore for free, then open the MyRepublic page on ShopBack before you sign up.

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The verdict

MyRepublic broadband is good if you want fast fibre, flexible router options and long support hours, and you are comfortable choosing your own plan online. It suits families with many devices, people who work from home and gamers. As with any big contract, get two or three quotes for your address before you commit.

What stands out, from MyRepublic's own pages at the time of writing:

What you get	What MyRepublic says
Speed	All residential plans are HyperSpeed 10Gbps fibre
Awards it cites	Ookla Speedtest Award for Best Fixed Network in Asia (1H 2025); ranked #1 broadband experience by Opensignal
Traffic	No app-specific throttling or hard limits, including BitTorrent and P2P
Routers	Choose from several Wi-Fi routers or mesh systems, or "no router" if you already have one
Contract	Most plans carry a 24-month subscription period; a 10Gbps No Contract plan is also listed
Included on 24-month plans	Free termination point installation for new customers with no existing point, and a free home phone line with unlimited local calls
Support	Broadband technical support 9am to 2am daily

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MyRepublic broadband plans in Singapore for 2026

MyRepublic broadband in Singapore in 2026 is sold as one speed, HyperSpeed 10Gbps, with different routers and bundles around it. That makes the choice simpler than with providers that sell several speed tiers. What you are really choosing is:

• Router-only plans. One Wi-Fi router, which on some plans is a 2.5Gbps model and on others a 10Gbps model.
• Mesh plans. Two or three mesh units, for larger flats, condos and landed homes where one router does not cover every room.
• GAMER plans. Built for lower, steadier latency, with gaming-related bundles.
• Lifestyle and sports bundles. Broadband with a sports subscription or a device such as a tablet or smartwatch.
• No Router and No Contract plans. For people who already own a router, or who rent and may move.

Prices, routers and bundles on MyRepublic's 10Gbps page change often, sometimes monthly, so compare the plan details on the day you sign up rather than relying on an old screenshot.

Will you actually get 10Gbps?

Probably not on one device, and that is normal for any 10Gbps service. The line into your home is 10Gbps, but the speed you see on a laptop or phone also depends on:

1. The router. A 2.5Gbps router caps any single wired connection at that speed.
2. Your device. Many laptops, phones and TVs connect over Wi-Fi or a 1Gbps port, which sets their limit.
3. Wi-Fi coverage. Walls and distance cut Wi-Fi speeds, which is where mesh helps.

A 10Gbps line pays off when many people and devices use it at once, such as a family streaming, gaming and on video calls in the same evening.

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MyRepublic reviews, complaints and what to check

The best way to judge MyRepublic for your home is to read recent reviews from people in a similar situation. Look at reviews on Trustpilot and Google, and the customer reviews MyRepublic shows on its own site. A few tips that make reviews more useful:

• Sort by most recent. A review from several years ago may describe a different network, router or plan.
• Match your situation. Installation experiences in a new BTO flat, a resale flat and a landed home can be very different.
• Separate the topics. Speed, Wi-Fi coverage, installation scheduling and billing are different problems with different fixes.
• Check the network status page. MyRepublic runs a public network status page, which helps you tell a local problem from a wider one.

Picking the right router or mesh at sign-up and keeping your plan documents handy also makes any support call quicker.

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MyRepublic customer service and support hours

According to MyRepublic's contact page, broadband technical support is available from 9am to 2am daily. General enquiries run from 9am to 6pm, Monday to Friday, excluding public holidays. MyRepublic's mobile support has its own, shorter hours.

Ways to get help:

• Support site. FAQs and the list of support hotlines.
• MyRepublic app. Shows your bills and billing history in detail.
• Network status page. Shows whether there is a known issue in your area.
• Scam advisory. MyRepublic reminds customers never to share passwords, banking details or one-time passwords through unsolicited messages.

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MyRepublic's refund and cancellation terms

MyRepublic publishes its one-time charges on its support site, including what you pay if you cancel a new order. At the time of writing, the list shows a lower cancellation fee if you cancel before your installation appointment with NetLink Trust (NLT) is confirmed, and higher fees for high-rise and landed homes after it is confirmed. The full terms for each plan sit on MyRepublic's legal page, under fixed broadband.

What this means in practice:

1. Decide before the appointment is confirmed. Cancelling early costs less.
2. Know your subscription period. On a 24-month plan, read the plan terms for what happens if you end the subscription early.
3. Moving home? MyRepublic lists separate relocation charges, so check them before you move.

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How much does MyRepublic broadband cost to set up?

Setup costs depend on your home and your plan. According to MyRepublic's support site at the time of writing, a new installation can include a S$59.90 MyRepublic installation charge and a S$61.04 NetLink Trust activation fee, both including GST. If your home does not have a fibre termination point yet, NetLink Trust also charges to install one, with a higher fee for landed homes than for HDB flats and condos.

Many of MyRepublic's headline plans waive some of these. At the time of writing, its 10Gbps page lists free termination point installation on its 24-month plans for new customers with no existing point, and some promotions add free installation and free NLT activation. Check the plan details for exactly what is waived.

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MyRepublic's own deals: referrals and group buys

MyRepublic runs its own ways to pay less.

• Friends with Benefits referrals. According to MyRepublic, new customers referred by an existing MyRepublic customer get a discount on selected broadband plans, and the existing customer earns a reward for each friend who signs up.
• Group Buys. Neighbours in the same estate who sign up together can get a group deal, which suits new BTO and condo move-ins.
• Rotating promotions. MyRepublic's broadband promotions page changes through the year, with router and device bundles.

Other broadband providers in Singapore include Singtel, StarHub, M1, Simba and WhizComms, so it is worth putting two or three quotes side by side for the same address. Our 1Gbps broadband comparison is a good starting point.

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Paying less on MyRepublic through ShopBack Singapore

Going through ShopBack is an essential step before you sign up for MyRepublic, so you pay less on the same order. Going through ShopBack gets you a cash rebate on the same order, at the same store.

How to do it:

1. Open the MyRepublic page on ShopBack Singapore. It shows which purchases earn Cashback and the live rate.
2. Open MyRepublic from its ShopBack page, choose your plan and finish the sign-up in the same visit.
3. Cashback shows as pending in your ShopBack account soon after you pay, and confirms once the order is complete.

Go through ShopBack before you pay and the Cashback tracks to your ShopBack account.

Cashback lowers what you actually pay for an order. It comes back as cash, so it works like a discount on the price, not like points or miles. When you compare broadband providers, compare the effective price, not just the sticker price: what you pay at checkout minus what comes back through ShopBack.

Card rewards and ShopBack on the same sign-up

You can usually earn Cashback and your DBS, UOB or OCBC card rewards on the same MyRepublic purchase, because they come from different places.

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Frequently asked questions

Is MyRepublic broadband good?

For most Singapore homes, yes. Every MyRepublic residential plan is HyperSpeed 10Gbps fibre, MyRepublic cites an Ookla award for Best Fixed Network in Asia for the first half of 2025, it says it does not throttle P2P or BitTorrent traffic, and its broadband technical support runs from 9am to 2am daily. Check the router in the plan and the contract length before you sign up, and go through ShopBack first.

What MyRepublic broadband plans are there in Singapore in 2026?

At the time of writing, MyRepublic sells HyperSpeed 10Gbps fibre plans with a router, with mesh Wi-Fi, without a router, as GAMER plans for lower latency, and as bundles with sports subscriptions or devices. Most come with a 24-month subscription period, and there is also a 10Gbps No Contract plan. Prices and bundles change often, so check MyRepublic's site.

Will I actually get 10Gbps with MyRepublic?

Probably not on a single device. The fibre line is 10Gbps, but the speed you see also depends on the router, which on some plans is a 2.5Gbps model, and on your device's Wi-Fi or network port. A 10Gbps line is most useful when many people and devices share it at the same time.

How do I contact MyRepublic customer service?

According to MyRepublic's contact page, broadband technical support is available from 9am to 2am daily, and general enquiries from 9am to 6pm on weekdays, excluding public holidays. Its support site lists FAQs and the hotlines, and the MyRepublic app shows bills and billing history.

What is MyRepublic's refund and cancellation policy?

MyRepublic's support site lists its one-time charges, including fees if you cancel a new order before or after your installation appointment is confirmed with NetLink Trust, and the fee rises once the appointment is confirmed. Terms for each plan are on MyRepublic's legal page. Read both before you sign a 24-month plan.

Where can I read MyRepublic reviews and complaints?

Check recent reviews on Trustpilot and Google, and the reviews MyRepublic shows on its own site. Filter for the last few months and for your situation, such as installation in a new BTO flat or a switch from another provider, since a review from years ago may describe a different network or plan.

What one-time fees does MyRepublic broadband charge?

According to MyRepublic's support site at the time of writing, a new installation can include a S$59.90 MyRepublic installation charge and a S$61.04 NetLink Trust activation fee, both including GST, plus a termination point installation if your home does not have one. Some plans and promotions waive some of these, so check the plan details.

Is MyRepublic good for gaming?

MyRepublic sells GAMER broadband plans built around lower, steadier latency, and it says it does not throttle P2P downloads. For gaming, connect your console or PC to the router with a cable, and pick a router that suits your home's size.

Should I choose a 24-month or a no-contract MyRepublic plan?

Choose a 24-month plan if you will stay at the address and want the router or bundle that comes with it. Choose the No Contract plan if you rent or may move, since it has no subscription period. Compare its monthly price with the 24-month plans and check whether a router is included before you choose.

How do I pay less when signing up for MyRepublic?

Pick the plan that matches your home, check whether installation and activation are waived, ask an existing customer for a referral if you can, and go through ShopBack before you check out on MyRepublic's website. Going through ShopBack gets you a cash rebate on the same order, at the same store.

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Key takeaways

• MyRepublic broadband is a good fit for most Singapore homes, with HyperSpeed 10Gbps fibre on every residential plan.
• Real speed per device depends on your router and devices, so choose the router or mesh that fits your home.
• Read the one-time charges and the cancellation fees before your NetLink Trust appointment is confirmed.
• Check recent, relevant reviews rather than old ones.
• Go through ShopBack before you sign up for MyRepublic broadband.

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Disclaimer

The views and recommendations expressed in this article are those of the author. Plans, prices, fees, promotions, support hours and ShopBack amounts are subject to change. Check details directly with MyRepublic and on the MyRepublic page on ShopBack Singapore before you sign up. This article is intended for general informational purposes only and should not be considered professional or financial advice.