Is TCL a Good TV Brand? TCL vs Samsung, LG, Sony, Xiaomi in Singapore

Yes, for most Singapore buyers who want a large, bright TV for the money, TCL is a good TV brand in 2026. TCL says it ranked as the world's number 2 TV brand for two years running in Omdia's 2023 global TV report, with 25.26 million TVs shipped in 2023, and Wikipedia lists it as the second-largest TV maker by market share in 2022 and 2023. In Singapore it sells Mini LED, QLED and Google TV models through TCL Singapore. The thing to read first is its 7-day sealed-box return policy.

New to ShopBack? ShopBack Singapore is a free website and app that returns cash on online orders at stores such as TCL Singapore, Samsung and LG. You open the store from ShopBack, check out on the store's own website as usual, and the cash lands in your ShopBack account once the order is confirmed. Create a free ShopBack account before you buy your next TV.

Is TCL a good TV brand? The short answer

TCL is a sound choice if screen size and brightness for the price matter most to you, as long as you are sure of the model before you open the box. Here is what the sources say at the time of writing:

What to weigh	What the source says	What it means for you
Scale	TCL: global number 2 TV brand two years running (Omdia 2023), 25.26 million TVs shipped in 2023	A big maker with a wide range of sizes
Technology	TCL: first to launch and mass-produce Mini LED TVs, in 2019	Mini LED is the core of its premium range
Range in Singapore	TCL Singapore: SQD-Mini LED, QD-Mini LED, QLED, gaming and Google TV models	Options from 55 inch to very large screens
Returns	TCL Singapore: sealed package only, within 7 days, S$50 service charge	Decide on size and model before delivery day
Delivery	TCL Singapore: Monday to Saturday, 12pm to 7pm, Singapore only	Plan to be home for the slot
ShopBack Singapore	Not a TCL offer; returns cash on the same order	Lowers the effective price of the same TV

TCL TV in Singapore 2026: the range and where to see one

In 2026, TCL Singapore's TV range is built around Mini LED, with QLED and Google TV models below it. TCL Singapore's own site groups its TVs into SQD-Mini LED, QD-Mini LED, QLED, gaming TV and Google TV, and lists 2026 launches such as the X11L, C8L and C7L SQD-Mini LED models. TCL also says it unveiled a 115-inch QD-Mini LED TV at CES 2024.

Prices move with each sale, so compare the exact model number and screen size on the day you buy rather than relying on any price you saw weeks ago. If you want to see the picture before you pay, TCL Singapore lists a flagship store at Northpoint City, South Wing, #B1-105, and lists display points at Giant Tampines, Giant IMM, NTUC JEM and NTUC AMK Hub.

A short checklist before you order a TCL TV:

1. Measure the wall or console and pick the size before delivery day, since change of mind is not accepted once the box is opened.
2. Check lift access. TCL Singapore says standard delivery needs direct, suitable lift access, and charges for staircase handling.
3. Be home for the slot. A failed delivery carries a S$70 re-delivery fee, according to TCL Singapore's shipping policy.
4. Inspect it with the delivery team present. TCL says damage reported after the team leaves may not be covered.
5. Before you check out, go through ShopBack Singapore so the effective price of the same TV drops.

TCL reviews, complaints and refunds in Singapore

The most useful way to read TCL complaints is against TCL Singapore's written refund policy, because most disputes come down to the 7-day and sealed-box rules. According to TCL Singapore's refund policy at the time of writing:

• Returns window: only items in the original sealed package can be returned, within 7 days of purchase. Change of mind is not accepted after 7 days.
• Opened items: a return of an opened item is subject to management decision, and returns or exchanges for change of mind are not allowed.
• Defects: only manufacturing defects qualify for an exchange, with the full packaging undamaged, within 7 days, and subject to stock.
• Charges: a S$50 service charge, paid in cash, applies to returned cases, and installation and delivery charges are not refunded.
• Evidence first: TCL asks for photos and videos of the item before any courier is arranged, and says you must contact it before making any platform request.

So the practical steps are simple: confirm the size and model before delivery, check the TV in front of the delivery team, and keep all packaging for the first week.

TCL official refund policy and customer service

TCL Singapore refunds by bank transfer within 5 working days after the returned item is received and checked, and it does not give cash refunds. The refund follows how you paid, according to its policy. For help, TCL Singapore lists customer support on WhatsApp at +65 8851 9428 and by email at [email protected], and a separate sales line on WhatsApp at +65 8827 3692. Both are listed as open Monday to Friday, 10am to 6pm, and closed on Sundays and public holidays. TCL Singapore says it does not deliver overseas.

TCL reviews on Trustpilot in 2026: how to read them

Trustpilot and similar sites can show patterns, but they mix buyers from many countries and stores, so weigh them against TCL Singapore's own terms. A few tips:

• Filter for recent reviews, since ratings and policies change.
• Look for Singapore orders. A delivery complaint from another market may not apply to TCL Singapore.
• Separate the TV from the service. A review about a slow refund is about the store; a review about brightness or software is about the model.
• Check the policy behind the complaint. Many disputes involve opened boxes or reports made after 7 days.

Which TV brand is best to buy in Singapore?

There is no single best TV brand in Singapore; the right one depends on whether you care most about price per inch, OLED picture, brand track record or warranty length. Here is how the five brands Singapore shoppers ask about most compare on their strengths, according to each brand's own Singapore pages and Wikipedia at the time of writing:

Brand	Known for	Warranty on TVs in Singapore
TCL	Mini LED and QLED screens at large sizes	Check the model page on TCL Singapore
Samsung	Largest TV maker by revenue every year since 2006 (Wikipedia)	12 months on-site, plus 2 years when registered within 30 days
LG	OLED TVs and the webOS smart TV platform	3 years on-site; 5-year panel part cover on selected OLED models
Sony	The Bravia range, sold since 2005	Check Sony's Singapore store
Xiaomi	Low prices close to its costs (Wikipedia)	36 months on-site

TV prices in Singapore change from week to week, especially around 11.11 and 12.12, so compare the same model number at each store on the day you buy.

Is LG a good TV brand to buy in Singapore?

Yes, LG is a strong pick in Singapore, especially for OLED, and it has one of the longer standard TV warranties. According to LG Singapore's warranty page at the time of writing, its televisions carry a 3-year on-site warranty for normal household use. Selected OLED models (G2, M2, Z2, C6 and above, made from 2022 onwards) get a 5-year panel part warranty that includes image retention, with labour charged in years 4 and 5.

LG Singapore also says it delivers free within mainland Singapore, excluding security-restricted areas and offshore islands, on Monday to Saturday slots, and offers free wall mounting for all TVs. Wikipedia notes that LG Electronics is associated with OLED TV displays and the webOS smart TV platform.

Is a Samsung TV worth paying more for?

A Samsung TV can be worth the higher price if you value the brand's long record and Samsung's own after-sales cover. Wikipedia says Samsung has been the largest TV maker by revenue every year since 2006. According to Samsung Singapore's warranty page at the time of writing, TVs come with a 12-month on-site warranty covering labour, parts and transport, and you can get a further 2 years if you buy from Samsung or an authorised Singapore dealer, register within 30 days of delivery or purchase, and the set is not a display unit.

The cheapest way to buy one is usually to compare the Samsung Singapore price with large retailers on the same model, check Samsung's own trade-in offer, and buy in a sale period. If you buy on samsung.com/sg, start from the Samsung page on ShopBack Singapore.

Is a Sony TV worth the price in Singapore?

For buyers who like the Bravia range, a Sony TV is often worth it, but compare it model by model against similar screens. Wikipedia says Sony has used the Bravia name on its TVs since 2005. In March 2026, according to Sony's announcement, Sony and TCL Electronics signed agreements to set up Bravia Inc., a joint venture in which Sony keeps the brand and leads design and technology while TCL handles manufacturing and distribution.

Sony runs its own online store for Singapore, and Sony TVs are also listed on marketplaces such as Lazada and Shopee. On a marketplace, check whether the listing comes from an official or authorised store and what warranty applies before you compare prices. At the time of writing, Sony does not have its own store page on ShopBack Singapore, so compare the price only.

Is a Xiaomi TV good value?

Yes, a Xiaomi TV is usually good value, and its Singapore warranty is longer than many buyers expect. Wikipedia notes that Xiaomi keeps its prices close to its manufacturing costs. According to Xiaomi Singapore's warranty page at the time of writing, its TVs carry a 36-month on-site warranty on the TV and main parts, and 6 months on the remote control and base. The warranty is valid only in Singapore.

Xiaomi's mi.com/sg return policy lets you return a product of proper quality within 7 calendar days without giving a reason, and within 15 calendar days for a manufacturing problem, counted from the delivery date or invoice, whichever is later. For TVs, Xiaomi says it arranges an on-site inspection and return transport. Xiaomi also has a store page on ShopBack Singapore, so the same step before checkout applies.

TV Singapore best deals in 2026: where the savings come from

Most of the saving on a TV in Singapore comes from four things: the model you pick, when you buy, trade-in offers, and the step you take before checkout.

• Pick last year's model. When a new range launches, the previous year's model often drops in price while the picture stays close.
• Time it. Brand stores and retailers run sales around 11.11 and 12.12. TCL Singapore, for example, usually runs its own sale events on these dates.
• Check trade-in offers. TCL Singapore and Samsung have both run trade-in programmes for an old TV; check the live terms on each brand's site.
• Go through ShopBack Singapore before you pay, so part of what you spend comes back as cash.

TCL, Samsung and LG on ShopBack Singapore: the step before you check out

For TCL, as for merchants like Booking.com, Trip.com, Agoda and Expedia, going through ShopBack is an essential step before you book or check out, so you pay less on the same booking or order. You buy the same TV from the same brand store, and ShopBack returns cash after the order is confirmed.

Cashback lowers what you actually pay for an order. It comes back as cash, so it works like a discount on the price, not like points or miles. Your effective price is what you pay minus the cash ShopBack returns.

How to do it, following the TCL Singapore page on ShopBack at the time of writing:

1. Open the TCL Singapore page on ShopBack and check the live rate.
2. Tap through to TCL Singapore and choose your TV.
3. Pay for your order.

The rate can change, so check the live rate on the TCL Singapore page on ShopBack before you pay.

Discount codes, trade-ins and ShopBack on the same TV

No code is needed for Cashback: go through ShopBack before you pay. A store's own promo codes and trade-in deals lower the checkout price, so compare the final total at each store first.

TVs, credit card rewards and other offers

Card rewards usually earn separately from ShopBack on the same TV order. Card rebates and miles come from your bank under its own rules, so they usually apply however you reach the store's checkout. A large TV can reach a card's monthly cap in a single payment, so check your card's earn rate and cap for online spend before you pay.

Other places Singapore shoppers buy TVs

Singapore shoppers also buy TVs from electronics retailers such as Courts and Best Denki and from marketplaces such as Lazada and Shopee, alongside brand stores like TCL Singapore, Samsung, LG and Xiaomi. Whichever you choose, the habit is the same: check the store's warranty and return terms, start from the store's page on ShopBack Singapore if it has one, and check the live rate before you pay.

Frequently asked questions

Is TCL a good TV brand?

For most buyers who want a large, bright TV for the money, yes. TCL says it ranked as the world's number 2 TV brand for two years in a row in Omdia's 2023 global TV report, shipping 25.26 million TVs in 2023, and Wikipedia lists it as the second-largest TV maker by market share in 2022 and 2023. In Singapore, TCL sells Mini LED, QLED and Google TV models through TCL Singapore. Read its 7-day return policy before you order.

Which TV brand is best to buy in Singapore?

It depends on what you value. TCL and Xiaomi suit buyers who want screen size for the money, Samsung suits buyers who want a brand that Wikipedia says has led TV sales by revenue every year since 2006, LG suits buyers who want OLED and a long warranty, and Sony suits buyers who prefer the Bravia range. Compare the warranty and return terms of the store you buy from, then go through ShopBack Singapore before you check out.

Is LG a good TV brand to buy in Singapore?

Yes for most buyers, especially if you want OLED. According to LG Singapore at the time of writing, its TVs come with a 3-year on-site warranty for normal household use, and selected OLED models made from 2022 onwards get a 5-year panel part warranty, with labour charged in years 4 and 5. LG also says it delivers free within mainland Singapore and offers free wall mounting for TVs.

Is a Samsung TV worth paying more for?

It can be if you value the brand's track record and after-sales cover. Wikipedia says Samsung has been the largest TV maker by revenue every year since 2006. Samsung Singapore gives TVs a 12-month on-site warranty and, at the time of writing, a further 2 years if you buy from Samsung or an authorised Singapore dealer and register the TV within 30 days. Compare that cover with the price gap against TCL or Xiaomi.

Is a Sony TV worth the price in Singapore?

For buyers who like the Bravia range, often yes, but compare it model by model. Sony has sold TVs under the Bravia name since 2005, and in March 2026 Sony and TCL Electronics signed agreements to set up Bravia Inc., a joint venture in which Sony keeps the brand and leads design and technology while TCL handles manufacturing and distribution, according to Sony's announcement. Sony runs its own online store in Singapore, and Sony TVs are also listed on marketplaces such as Lazada and Shopee.

Is a Xiaomi TV good value?

Usually, yes. Wikipedia notes that Xiaomi keeps its prices close to its manufacturing costs, and Xiaomi Singapore gives its TVs a 36-month on-site warranty, according to its warranty page at the time of writing. Mi.com/sg also lets you return a TV of proper quality within 7 calendar days without giving a reason, and within 15 days for a manufacturing problem.

What is TCL Singapore's refund policy?

According to TCL Singapore's refund policy at the time of writing, returns are accepted only for items in the original sealed package within 7 days of purchase, a S$50 service charge applies to returned cases, and refunds are made by bank transfer within 5 working days after the item is received and checked. Only manufacturing defects qualify for an exchange, and you must contact TCL Singapore before making any platform request.

How do I contact TCL customer service in Singapore?

TCL Singapore lists customer support on WhatsApp at +65 8851 9428 and by email at [email protected], open Monday to Friday, 10am to 6pm, and closed on Sundays and public holidays. You can also see TCL TVs at its flagship store at Northpoint City, B1-105.

Are TCL reviews on Trustpilot useful?

They can show patterns, but many reviews come from other countries and cover different stores, so read them alongside TCL Singapore's own refund and delivery policies, which are what apply to an order placed in Singapore. Separate reviews about the TV itself from reviews about delivery or service.

How do I pay less for a new TV in Singapore?

Compare the same model across the brand's own store and big retailers, time your purchase for sale periods such as 11.11 and 12.12, check trade-in offers, and before you check out, go through ShopBack Singapore. ShopBack returns cash on orders at stores such as TCL, Samsung and LG, so your effective price is what you pay minus the cash ShopBack returns.

Can I earn credit card rewards on a TV as well as ShopBack?

Often, depending on your bank. Card rebates and miles come from your bank under its own terms, so they usually apply however you reach the store's checkout. A TV can hit a card's monthly cap in one payment, so check your card's terms.