Frequently Asked Questions
1. What is this event about? How do I participate?
Airport ShopBack is our exclusive offline travel event happening from 18-24 Sep, at VivoCity Level 1 (North Wing)
2. What can I expect from this event?
Come on down for a series of exciting travel deals with up to 20% Cashback and giveaways!
3. How can I win the hotel giveaways?
Head down to VivoCity Level 1 (North Wing) and complete a check-in at our travel booth with Agoda/Pelago plus check-in at another booth (Krispy Kreme/Hong Kong Egglet/Standard Chartered) to be eligbile for our hotel giveaway. We'll be giving out a different hotel stay every day, check out our schedule on top for more details
4. How long will this event run for?
The event will run daily from 18-24 Sep, 10am - 10pm
5. How are the winners determined?
Winners are selected at random from eligible participations made during the giveaway day.
6. When will the winners of the hotel giveaway be announced?
Stick around each day to find out if you've won as hotel giveaway winners will be announced each day at 8pm at the event booth!
7. How will I know if I have won the hotel giveaway?
The ShopBack team will notify you through the contact information provided / email address associated with your ShopBack account. Additionally, stay tuned to our campaign page here for updates on winner announcements.
8. How do I get 20% bonus Cashback?
Shop with Agoda or Pelago on ShopBack to get up to 10% Cashback + link and pay with Standard Chartered credit cards for an additional 10% Cashback (Capped at $50, min. spend $350)
For further assistance or inquiries, feel free to reach out to ShopBack's customer support.