- Luxury hotels consist of: Swissôtel Hotels and Resorts, Raffles Hotel and Fairmont Hotels. Luxury hotels qualify for 2% Cashback only.
- For more details: www.shopback.sg/terms-and-conditions
Feel welcomed wherever you go with AccorHotels.com
The AccorHotels Group is a global leader and a network of 250,000 hospitality experts who share the same passion – making people feel welcome. The entire team invests all their energy into making people all over the globe “Feel Welcome” and fulfil the most powerful promise in the hospitality profession.
With a rich brand portfolio, from luxury to economy, the brands are committed to meet every traveller’s desires. Their vision is to open up new ways towards positive hospitality by inviting the world along while making them feel welcome.
History of AccorHotels
Accor Hotels is the story of two friends, Paul Dubrule and Gérard Pélisson, who opened their first Novotel in 1967 at a time when no one in France yet believed in this new hotel business model. Through their creativity and boldness, they pushed the boundaries of what is possible even further. Today their dream of hospitality has become Accor Hotels.
In 2007, the Group celebrated its 40th anniversary. Their dynamic brands are established in 100 countries and are continuing their steady growth. A new le Accor Hotels address opens every two days.
How to search and book a hotel on Accor Hotels
To search for a hotel
If you know the exact name of your destination city, you can enter it in "Find your hotel". This will take you quickly to the selection of the hotels available for your destination and the dates that you have specified. You can look at the full range of hotels without specifying your dates of stay. When you have chosen a hotel, you will then be given the option to book.
You can locate a hotel on a city map, near an address, or near a tourist location. You can also browse using the map search tool. Note that all hotels are shown whether or not they have availability, but only the available rooms are displayed.
The best rate of the day is always offered for the hotel selected.
To book a hotel
The reservation process is as follows:
Step 1: Search for a hotel in your destination such as Accor Hotels Singapore or Accor Hotels Bali or pick one from the options given on the main page and which fits your chosen criteria.
Step 2: From the list of suggested hotels, select one to view the rates.
Step 3: From the various rates suggested, choose the one that meets your needs, taking into account the specific Accor Hotels sale conditions.
Step 4: Add any supplementary services you require and check the details of your reservation, the total price and the applicable sales conditions.
Step 5: Fill in your contact information and create an account for faster access to the online reservation service.
Step 6: Enter your bank details in order to guarantee your reservation. Note that your credit/debit card number is used to guarantee the reservation of your room for the night. You will not be charged and you will pay for your stay at the hotel, except if stated otherwise in the rate description and sales conditions. Some rates that cannot be cancelled or changed are subject to prepayment with immediate charge.
Step 7: Read and accept the terms and conditions of sale.
Step 8: Confirm your reservation. You will receive an instant acknowledgement of receipt of the reservation in an email summarizing the contract offer, services reserved, pricing, sales conditions for the selected rate, reservation date and location of the stay.
Enjoy savings on Accor Hotels deals with best price guarantee
You can book a hotel in The AccorHotels Group on one of the websites such as Accor Hotels Bangkok or Accor Hotels Hong Kong, taking advantage of the best rates available, and get a reservation confirmation number.
In case, after booking a hotel on one of the Accor Hotels websites, you find an equivalent offer on another website (same hotel, same dates of stay, same room type, same conditions of sale, etc.) at a lower price within 24 hours of making your reservation, the company promises to offer you this rate with an additional 10% discount.
Rate reserved on AccorHotels.com: EUR 200
Rate found on another site: EUR 180
Final rate applied by AccorHotels: EUR 162 (EUR 180 - 10%)
You simply need to complete the online form on the Accor Hotels website and attach the required supporting documents to request application of the best price guarantee.
What payment methods are accepted by Accor Hotels?
Accepted payment methods differ depending on the country, the hotel and the rates reserved. To find out if your payment method will be accepted by the hotel where you want to stay, please contact the hotel directly. You will find contact details on the description page of the hotel.
Accor Hotels coupon codes, deals and discounts
Finding a comfortable stay when you travel no longer requires you to empty your bank account with Accor Hotels special deals and Accor Hotels promotion offers for customers through the year. Some of the previous Accor Hotels offers such as a Accor Hotels promo code 2018 or Accor Hotels discount code 2018 obtained during the Accor Hotels sale 2018 may still be valid for discounts.
Click on the Promotion and offers tab on the website to get access to the best deals and coupons to save your money. Along with an Accor Hotels promo code, you can also find offers on specific hotels and services and a lot more.
Accor Hotels offers members additional benefits through the Only On offer
The "Only On" or "Member rate" offer is a rate that is offered to members of the loyalty programme exclusively via AccorHotels websites and mobile sites. The "Only On" or "Member rate" enables members to access the best rates, with an additional discount of up to 10%, depending on the country in which the hotel is located and on the brand of hotel booked.
To take advantage of the "Only On" or "Member rate" offer, you must be a member of the Le Club Accor Hotels membership programme.
If you are already a member, log in to your Le Club AccorHotels account to make your booking. You will see the "Only On" or "Member rate" rate appear, if available. You can save your preferences, get the best price and take advantage of the Only On offer when you next make a booking.
Accor Hotels discount codes and cashback with ShopBack
Along with an extensive access to hotels, customers in Singapore can also enjoy amazing offers such as an Accor Hotels voucher code and additional cashback when they shop via ShopBack. Some of the best deals for Accor Hotels on ShopBack have been detailed below.
|Accorhotels Cashback||AccorHotels Cashback Amount||Terms and Conditions|
|Luxury (Swissotel Hotels, Resorts, Raffles Hotel and Fairmont Hotels||2.00%||Luxury hotels consist of: Swissôtel Hotels and Resorts, Raffles Hotel and Fairmont Hotels. Luxury hotels qualify for 2% Cashback only. Cashback will initially be tracked as $0. Redeemable 60 days after stay|
|Standard||4.00%||Cashback will initially be tracked as $0. Redeemable 60 days after stay|
How to book on Accor Hotels using ShopBack Singapore
ShopBack offers up to 4% cashback on various items if you book via Accor Hotels in Singapore. Here are the steps you need to follow to earn Accor Hotels cashback from ShopBack:
Step 1: Visit the ShopBack website and click on the Accor Hotels store at the bottom of the homepage. You can also use the search box to find the link to the merchant store.
Step 2: Click on “Activate Cashback” button on the top left corner of the page.
Step 3: If you are interested in finding the latest Accor Hotels discount code, check out the Accor Hotels promo codes, coupon codes, vouchers and discount codes section.
Step 4: You will be redirected to the Accor Hotels website to browse and book your hotel.
Step 5: When you book your room, you will be eligible to earn cashback from ShopBack. The cashback rates differ based on product categories and based on whether you are a new or an existing customer.
View, change or cancel a reservation on Accor Hotels
To change or cancel a reservation, you must first read the sales conditions for the reserved rate because some rates have specific conditions for changes or cancellations. In case you made your reservation directly with a hotel: please contact the hotel directly for all change or cancellation requests. You can find contact details on the hotel's description page.
If you made a reservation with The Accor Hotels reservation office or on their website, log in to view your reservation in the "Manage my bookings" section.
To change your reservation, please check availability at your chosen hotel and then change your booking. Through the website, you will need to cancel your original reservation before making a new one. You can also make changes through a reservation office. Here you will need the confirmation number that was sent to you when you made your reservation, as well as the arrival date of your stay.
To cancel your reservation, log in to view your reservation in the "My bookings" section. Note that if your plans change, you can cancel your reservation if the sale and cancellation conditions allow you to do so. Otherwise, any non-cancelled reservation will be charged for all or part of your stay depending on the sales conditions for the rate reserved.
For some rates, cancellation of a reservation may be subject to conditions. Please consult the sales conditions associated with the rate in the "Cancellation deadline" clause. Remember that prepaid reservations cannot be refunded.
Become a member of Accor Hotels
As soon as you enter the AccorHotels loyalty programme, you will receive exclusive services and special attention during your entire stay. Whether on holiday or travelling for business, the brand will do everything they can to meet your needs and make your trips as pleasant as possible. In addition this membership allows you to enjoy exclusive pre-sale access as well as a sneak peak at the latest Accor Hotels coupon code and exclusive rates 48 hours before everyone else, twice a year.
Benefits of membership
Earn and burn points
You can start collecting points right away by booking your stays directly on accorhotels.com or on the brand’s websites. From 2,000 Rewards points, you get €40 to use on your next booking. You can also enjoy many members-only offers and invitations.
Your information is accessible from your account
• Your bookings history
• Manage your preferences
• Your points balance in real time
Your points do not expire
Just one stay a year at any of the 3,400 participating hotels will ensure you hold onto your well-earned Rewards points. Book your stay via any AccorHotels website to protect your balance.
How to earn points with Accor Hotels
Book Directly: Earn points by booking at one of the hotels participating in the programme
Stay: From the economical to the most luxurious, Accor hotels welcome you worldwide. The number of points you earn is based on your stay: brand, participating hotel, number of nights. The higher your status, the more your loyalty is rewarded.
Accumulate: You earn two types of points - Rewards points that you can use to treat yourself and Status points that define your status and allow you to move up a level.
Your points are credited no more than 7 days after you check out, based on your invoice (excluding tax). Please note that, if your points are not credited after this period, you have six months to send Accor Hotels your paid invoice.
Members can enjoy a different status based on their points and loyalty. The different status classes include:
Connect with customer care
For any concerns or queries regarding your stay, bookings or an Accor Hotels code, customers in Singapore can easily connect with the customer support team. You can either contact them via email by filling the form given on the website or call their hotline number. For Singapore, a toll-free number - 800 6161 367 is available for all queries by phone.
In addition, you can also follow the brand on social media for latest offers and updates.