- In the event of a missing Cashback claim, kindly submit the invoice as proof of stay at the hotel booked via https://www.shopback.sg/account/missingcashback
- For more details: www.shopback.sg/terms-and-conditions
Feel Welcome Wherever You Go With AccorHotels.com
AccorHotels is one of world’s top international hotel holding company and market leader in Europe. With almost 3,700 hotels and 440,000 rooms, it is actively available in 92 countries and continues to grow steadily. With more than 20 brands, AccorHotels is known to provide both, luxurious and economical stays. Their luxury and upscale brands include Raffles, Banyan Tree, Sofitel, Fairmont, The Sebel and Pullman. Their midscale and economical brands include Novotel, Adagio, Mama Shelter and ibis. Accor Plus Hotels is a subsidiary of AccorHotels.
AccorHotels Singapore ensures that their guests enjoy a holiday to remember lifelong by offering excellent hotels that include luxurious as well as economical brands such as, Hotel Sofitel Singapore Sentosa Resort & Spa, Hotel Grand Mercure Singapore Roxy, Hotel Swissôtel Merchant Court, Hotel Fairmont Singapore and Hotel ibis Styles Singapore on Macpherson.
Customers who book hotels through the AccorHotels.com website can enjoy certain perks like guaranteed best price, online check-in, exclusive offers, private sales and more. Avail of exclusive deals, AccorHotels offers, special web rates and private sales by booking your accommodation in AccorHotels Bangkok, AccorHotels Hong Kong and AccorHotels Bali.
History of AccorHotels
Started by Paul Dubrule and Gérard Pélisson, AccorHotels was originally a group known as Société d'investissement et d'exploitation hôteliers (SIEH). It was established in 1967, the same year they opened the Novotel hotel in Lille, France. In 1974, they launched the famous ibis brand of hotels. In the following years, SIEH acquired Mercure, Courtepaille, and the Sofitel hotel brands. In 1982, SIEH bought Jacques Borel International, a world-famous brand at that time, known for their restaurant vouchers. In 1983, the group was officially known as the Accor Group. After some years, the group entered the North American market. In 1990s, the company expanded to include Accor Casinos. In June 2010, the Accor Group separated its hotel and voucher businesses. Over the years, after re-evaluating some business strategies and business expansion, in June 2015, Accor was renamed as AccorHotels.
For 4 consecutive years, the AccorHotels Group’s loyalty programme, Le Club AccorHotels is a Freddie Awards winner in the following categories:
- "Best Hotel Programme of the Year" in Europe and Africa
- "Best Promotion" in Europe and Africa
- "Best Customer Service" in the Middle East, Asia, Oceania, Europe and Africa
- "Best Redemption Ability" in the Middle East, Asia, Oceania, Europe and Africa
Hotel Brands Offered by AccorHotels
AccorHotels.com offers a plethora of hotels at reasonable rates. Spread over 92 countries, guests can choose from a whooping 3,700 hotels, worldwide. Luxurious, economical, thalasso, aparthotels and a lot more type of hotels are included in the company’s list. Some of the top brands offered by AccorHotels are Raffles, Banyan Tree, Fairmont, Sofitel, onefinestay, Mercure, ibis, ibis styles and Thalassa sea & spa.
The website categorises all its hotels based on themes, resorts, aparthotels and luxury home rentals. You can also find hotels based on top destinations of AccorHotels.
A short preview of the brands offered by AccorHotels.com is given below.
Raffles – For a luxurious holiday, customers can choose from a chain of plush hotels run by Raffles Hotels and Resorts, owned by AccorHotels. One of their top hotels is the world-renowned Raffles Hotel in Singapore, a colonial-style luxury hotel, one of the few 19th century hotels that never fail to mesmerize one and all. Raffles has been an all time favourite for travellers with a taste for luxury.
Banyan Tree – If you wish to take a break from the hustle-bustle of life and relax in a mesmerizing location to rejuvenate your mind, body and soul, book a hotel offered by the international hospitality brand, Banyan Tree, via AccorHotels.com. This brand offers villa-like accommodation, often with pools in some of the most beautiful destinations in the world.
Fairmont – Owned by AccorHotels since 2016, Fairmont Hotels and Resorts operates about 75 luxurious properties in 24 countries. Fairmont chain of hotels is known for their excellent architecture, marvellous structure, impressive decor and brilliant service.
Ibis – Owned by AccorHotels, ibis offers a perfect package for those who are looking for a comfortable hotel stay at reasonable rates. Their rooms are well-equipped and modern with 24-hour reception service. Their hotels are usually located in proximity to airports, railway stations, beaches and other popular landmarks of the region. There are more than 1000 ibis hotels on 6 continents and in 64 countries.
How to Book Hotels at Accorhotels.com?
Booking a hotel on Accohotels.com is a very easy process. The homepage contains the Menu option along with other information such as special offers, all destinations of AccorHotels, all services and partners.
Click on the “Menu” option to browse the categories and sub-categories. You can book a hotel of your choice by clicking on the options available in the sub-categories. Click on the “Accommodation” category to select a hotel based on theme, resort, luxury home rentals, destinations worldwide, or top destinations of AccorHotels. You can also click on the “Our Brands” option to select a hotel based on brands of AccorHotels.
Click on the sub-category displayed on the page. You will see the “Find Your Hotel” section. Select the hotel, check-in and checkout dates. Click the “Additional Criteria” option to enter optional information such as loyalty card number, client code and contract number for business travellers with a contract. Click the “Search” button. You are redirected to a page with information and price of the different rooms available in the selected hotel.
Click the “Select” button to view the room details and make your bookings.
Click the “View details and book” button. Go through the pricing conditions and click the “Book” button. In the next page, you can upgrade the selected room and avail more benefits by clicking the “Add” button. This step is optional and you can skip it.
In the next page, enter your contact details and click the “Confirm” button.
In the next page, enter your bank details to confirm your stay and click the “Confirm” button.
Your booking is now confirmed. You will receive an order confirmation email.
Keep your reservation number safe as you will have to provide it in case you need any information regarding your reservation. Customers can find great AccorHotels deals on hotels during the AccorHotels promotion.
Payment Options on AccorHotels.com
Payment methods for hotel bookings on AccorHotels.com vary depending on the hotel, country and the rates reserved. To find out whether your payment method is accepted by the hotel, you will have to contact the hotel directly. Contact details of the hotel are available on its description page in the AccorHotels.com website.
Different Coupon Codes and Discounts of AccorHotels
One of the perks of booking hotels online is the attractive deals and discounts. Members of Le Club AccorHotels Loyalty Program can avail of AccorHotels special deals and AccorHotels cashback. Customers can save a lot of money by booking at least 30 days in advance. You can use AccorHotels promo code, AccorHotels voucher code or any other AccorHotels code during the booking process and save money.
Currently, customers can earn 2% cashback on Shopback by booking in luxurious hotels like Swissôtel Hotels and Resorts, Raffles Hotel and Fairmont Hotels and 4% cashback on standard hotels, via a registered account in Shopback.
How to Redeem Coupons and Vouchers at AccorHotels.com?
A large number of customers book hotels during AccorHotels sale period. Customers can use AccorHotels voucher, AccorHotels coupon and AccorHotels discount to make a booking and at the same time, save some money.
Here is a step-by-step tutorial on how to redeem coupons and vouchers at AccorHotels.com:
Step 1: Find the required hotel on AccorHotels.com.
Step 2: Click the “Book” button and proceed to the Checkout page.
Step 3: On this form, enter your loyalty card number. Enter your AccorHotels coupon code, AccorHotels promo code or AccorHotels discount code in the “preferential code” box for availing discounts.
Step 4: Continue to confirm your booking.
How to Book Hotels on AccorHotels.com using ShopBack
ShopBack offers 2% cashback on booking in luxurious hotels like Swissôtel Hotels and Resorts, Raffles Hotel and Fairmont Hotels and 10% cashback on booking in standard hotels. Perform the steps given below to earn cashback from ShopBack:
Step 1: Visit the ShopBack website and select AccorHotels.com from the list of merchants and brands on the homepage. You can also use the search box to find the link to Accorhotels.com store.
Step 2: Go through some important information given on the webpage, such as terms and conditions, cashback details and tips to ensure cashback.
Step 3: Click on the "Activate Cashback" button on the top left corner of the page.
Step 4: If you are willing to find more attractive deals and coupons, check out the 'AccorHotels.com Coupons, Discount Codes, Promo Codes & Offers' section.
Step 5: You will be redirected to the AccorHotels.com website to browse and select the hotels of your choice.
Step 6: You can earn your cashback from ShopBack after booking the hotel. To make sure that your cashback is successful, you must use AccorHotels promo codes provided on Shopback only.
Cashback is not valid for bookings done through AccorHotels.com mobile app.
AccorHotel.com’s Rules for Hotel Stay
Here is what you should know about the AccorHotels.com rules regarding hotel stay.
In certain countries, after arrival, customers may be asked to fill a police registration card. In this case, customers have to provide identification so that a check can be made to decide if they have to complete the registration card or not.
Some hotels permit their customers to bring pets along, provided they are kept on a leash or in a cage while visiting public places of the hotel. For reasons related to hygiene, customers cannot take their pets to the dining rooms. In order to check if a particular hotel allows pets or not, check the hotel fact sheet available on the website or mobile services.
Customers must agree to use their room responsibly. The hotelier holds the right to ask a customer to leave the hotel without compensation and/or refund (in case the payment is made) if the customer misbehaves. In case the payment is not done, the customer has to make payments for the nights already spent in the hotel.
Certain Accor hotels have internal regulations for customers. Customers must accept and undertake to respect these regulations. However, if a customer fails to do so, the hotelier has the right to ask the customer to leave the hotel without any compensation and/or refund in case the payment is done.
NOTE: To read all the terms and conditions for the AccorHotels.com website, click here.