To ensure Trip.com Cashback and promo code eligibility.
DOs
Use only promo codes featured on ShopBack
Click through ShopBack again if there's any error
DON'Ts
Cancellations, no shows and changes to bookings.
Gift card purchases, promo/voucher codes not approved by ShopBack are not eligible for cashback unless otherwise stated
Car rentals bookings, Activities
Add-ons purchases
Orders made via http://ctrip.com/
When will I get my Cashback?
Purchase
Tracked In
Claim In
Today
2 DAYS
120 DAYS AFTER STAY
Notes
Cashback is calculated based on the final price paid online upon booking checkout, excluding taxes, fees and service charges, as well as the amount to be paid at the hotel. Cashback excludes store credits and voucher codes. Cashback amount may change due to conversion rates
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Terms & Conditions
ShopBack must be the last link you clicked in order to get Cashback. If other website links are clicked after clicking through ShopBack, Cashback will not be tracked (eg coupon and deal websites). If for some reason your payment made on merchant page has failed, do click through ShopBack again and re-do your purchases to ensure tracking is still active. Return to ShopBack and click through to the merchant every time you are making a new transaction. If you are making 3 separate transactions on the merchant, you should click through ShopBack 3 times, each time before making a new purchase. Accounts that engage in fraudulent orders or activities to game or cheat the Cashback system, will be banned, with Cashback removed.
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