Terms & Conditions

Online Travel Fair Giveaway: Adventure Cove Tickets

To be eligible for 1 out of 20 pairs of Adventure Cove Waterpark tickets,

  • Participant must have a valid ShopBack account.
  • Participant must make at least 1 travel-related booking from 14 May 2018, 0:00 - 31 May 2018, 23:59. Travel-related bookings are defined as purchases made via any of the stores listed on https://www.shopback.sg/travel-deals page.
  • Participation is automatic once user fulfilled both criteria above.
  • There are 20 pair of Adventure Cove Waterpark tickets for giveaway. One ShopBack account is only eligible to win maximum one pair from this giveaway. 
  • Winners will be announced by 11 June 2018. 
  • ShopBack reserves the right to suspend the user if suspected of any fraudulent or foul-play.
  • ShopBack reserves the right to change and/or withdraw the giveaway at any point in time without prior notice. 
  • ShopBack reserves the right to change the terms and conditions of the giveaway without prior notice. 
  • ShopBack may request photo-taking of the winner(s) to be used on ShopBack's social media platforms.

Lazada Birthday Sale $2 Extension

  • Valid from 16 Apr 2018, 0:00 - 23 Apr 2018, 23:59 as advertised here.
  • Valid for new and existing Lazada Customers.
  • Valid for new and existing ShopBack Customers. 
  • Eligible only on first-time Lazada order via Extension. If ShopBack member has made a purchase on Lazada via ShopBack Desktop but not via ShopBack Extension, member is still eligible for the $2 Extension promotion.
  • One-time redemption only.
  • Bonus Cashback has been credited to eligible customers.

Payday Sale $5 Grab voucher (March)

  • Valid from 24 March 2018, 0:00 - 31 March 2018, 23:59 as advertised here.
  • Valid only on orders made via this page from 2 or more selected merchants.
  • Valid on desktop, mobile and ShopBack app. 
  • One-time redemption only. No min. spend is required.
  • Grab voucher will be sent to your email by 30 April 2018.

I.T Show March 2018

  • Valid only for purchases made via this page from 15-31 Mar 2018 as advertised here.
  • Customers must clickthrough this page to make a purchase at any featured store within 1 window to qualify for a chance to win the fitbit.
  • Winner will be announced and contacted via email by 30 April 2018.

International Women's Day Charles & Keith Bag Giveaway

  • Valid only from 4 Mar 2018, 0:00 - 9 Mar 2018, 23:59 as advertised here.
  • Valid only for orders made via this page within 1 window.
  • 3 lucky winners will be notified by 30 Mar 2018.
  • Winner has been contacted.

$2 Cashback on Taobao via Extension

  • Valid only from 8 Mar 2018, 0:00 - 11 Mar 2018, 23:59 as advertised here on this page.
  • Valid for new and existing Taobao Customers.
  • Valid only on first Taobao's desktop orders via the ShopBack's Browser Extension. 
  • Limited to 1 redemption per customer only. 
  • $2 Cashback will be on top of existing Taobao up to 10% Cash Rewards.
  • Customers must ensure that they copy and paste the Taobao item into the Extension and click on the "activate" button before payment and shop within 1 window to qualify.
  • $2 Cashback will be credited into your ShopBack account by 30 April 2018.
  • Bonus Cashback has been credited to eligible customers.

Payday Sale $5 Grab voucher (Feb)

  • Valid from 24 February 2018, 0:00 - 3 March 2018, 23:59 as advertised here.
  • Valid only on orders made via this page from 2 or more selected merchants.
  • Valid on desktop, mobile and ShopBack app. 
  • Limited to 1 redemption per ShopBack account only.
  • $5 Grab voucher sent via email to successfully qualified customers by 31 March 2018.

App Rides $5 Bonus 

  • Valid for first 5 rides via ShopBack taken between 5 February 2018, 0:00 - 19 February 2018, 23:59 as advertised here.
  • Not valid on Grabhitch and Grabtaxi rides.
  • Valid only for New-to-Rides users defined as ShopBack users who have not taken a Grab/Uber/Ryde ride via ShopBack before. 
  • Valid for selected new and existing ShopBack users.
  • Valid for all rides taken on the Rides Comparison feature on the ShopBack App, including those without Cashback.
  • Valid for one-time redemption throughout the whole campaign period only. 
  • Limited to first 5,000 customers who successfully qualified only. 
  • A successful ride will be defined as a user who has installed the ShopBack App and clicks through the Rides Comparison feature on the App's homepage to book a ride and successfully completes a ride from Grab, Uber or Ryde. By making 5 completed rides, the ShopBack user will be qualified for the Extra $5 Bonus Cashback. 
  • $5 Bonus Cashback will be credited into the user's ShopBack account by 28 February 2018.
  • $5 Bonus Cashback is valid on top of existing $0.20 Cashback for selected rides only.

Lazada $2 Cashback via Browser Extension

  • Valid only from 30 January 2018, 0:00 - 30 January 2018, 23:59 as advertised here.
  • Valid only on Lazada's desktop orders via the ShopBack's Browser Extension. 
  • Limited to 1 redemption per customer only. 
  • $2 Cashback is on top of existing up to 11% Cashback.
  • Valid for cart orders with a minimum spend of $5. 
  • Customers must ensure that they click on the "activate" button before payment and shop within 1 desktop window to qualify.
  • $2 Bonus Cashback will be credited by 28 February 2018.

General Terms & Conditions

  • ShopBack must be the last link you clicked in order to get cashback. If other website links are clicked after clicking through ShopBack, cashback will not be tracked (E.g. coupon websites and deal websites)
  • Accounts that engage in fraudulent orders/activities to game/cheat the cashback system will be banned and cashback forfeited
  • Transactions may be tracked at a slightly different rate but will be uplifted on a monthly basis once confirmed by the merchant
  • Users are required to click through ShopBack's "Shop Now" button and complete purchase wholly within the same redirected tab/window to qualify for cashback
  • Whilst the vast majority of transactions from merchants track successfully, occasionally a transaction may not get reported. If you believe this to be the case, please submit a 'Missing Cashback' query within 90 days of the transaction, as we will be unable to chase up older claims
  • Please note that some merchants may not be forthcoming with untracked cashback. We endeavour to chase untracked cashback but reserve the right to halt enquiries at any time. 
  • ShopBack's ability to pay cashback on an order is dependent on the Affiliate Store paying ShopBack first. Unfortunately, at times for various reasons, the Affiliate Store does not recognise an order as valid and as such would not pay ShopBack for it. While we typically seek to make a case before the Affiliate Store for payment, unfortunately, we are unable to credit Cashback unless and until such payment is received.
  • ShopBack reserves the right to change/amend/withdraw the terms and conditions of each promotion.