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Terms & Conditions

  • This promotion is valid from 29 April – 29 May 2022 (both dates inclusive), and available only on the ShopBack mobile app.
  • This promotion is not applicable for Dairy Farm Group Vouchers (For Guardian, Cold Storage, 7-Eleven, Giant, Jasons Marketplace) and in-store transactions (For Cold Storage, 7-Eleven, Giant, Jasons Marketplace)
  • Users will be eligible to receive a $5 Bonus Cashback for every $50 spend accumulated at participating Jem retailers.
  • Limited to the first 5,000 redemptions throughout the campaign period on a first-come-first-served basis.
  • There is no cap to the number of transactions accumulated for $50 spend but only qualifying transactions made at participating Jem retailers will be included.
  • Up to 5 cashbacks of $5 will be awarded per ShopBack user throughout the promotion period.
  • All bonus cashback will be awarded in the form of a scratch card redemption.
  • Qualifying transactions for in-store payment will only include ShopBack In-Store retailers that offer in-store cashback/loyalty rewards during the promotion period. For example, if the ShopBack In-Store retailer is not offering any in-store cashback/loyalty reward, any in-store transactions at that partner will not count towards an in-store qualifying transaction.
  • Qualifying transactions refer to any retail transactions which do not arise from refunds, disputes, unauthorised or fraudulent purchases.
  • Splitting of bills is strictly not allowed.
  • The scratch card must be used within 48 hours of receiving it. No extensions will be allowed, and no reminders will be sent prior to expiry of scratch cards.
  • To be notified when the reward is earned, notifications must be enabled in the ShopBack app/device settings.
  • Earned rewards can also be accessed via the Rewards page, in the Profile section of the ShopBack app.
  • Please ensure you are using the latest version of the ShopBack app.
  • Customers will still earn the standard Cashback amount / rewards (as the case may be) at any of the outlets listed on ShopBack when paying with their payment methods. The Cashback will be tracked on the ShopBack mobile app within 14 working days.
  • Cashback will be tracked on the ShopBack mobile app within 14 working days.
  • All bonuses and Cashback earned can be either withdrawn into a bank account / DBS PayLah! account or use to purchase deals on ShopBack.
  • All bonuses earned can only be withdrawn into your bank account / DBS PayLah! when you accumulate S$10 worth of redeemable Cashback on ShopBack.
  • ShopBack & Jem reserves the right to amend or withdraw the terms and conditions without prior notice.
  • ShopBack & Jem reserves the right to invalidate any order that does not comply with the terms and conditions.
  • Apple is not a sponsor or involved in the activity in any manner.