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Terms & Conditions

  • This promotion is valid from 20 May – 17 July 2022 (both dates inclusive), and available only on the ShopBack mobile app.
  • This promotion is not applicable for Dairy Farm Group In-Store deals (For Guardian, Cold Storage, 7-Eleven, Giant, Jasons Marketplace) and In-Store transactions (For Cold Storage, 7-Eleven, Giant, Jasons Marketplace).
  • Users will be eligible to receive a sure-win scratch card for accumulating $250 spend at participating retailers situated in CapitaStar Participating Malls.
  • Capped at 1 per user.
  • All bonus Cashback will be awarded in the form of a scratch card redemption.
  • Users will be eligible to receive additional sure-win scratch cards for each qualifying transaction made and each In-Store deal purchased and redeemed at participating retailers situated in CapitaStar Participating Malls over the weekend (Friday to Sunday).
  • No cap on scratch cards per user.
  • All bonus Cashback will be awarded in the form of a scratch card redemption.
  • Qualifying transactions for In-Store payment (ie. payments made using a credit/debit card linked to the user’s ShopBack account or with ShopBack Pay) will only include ShopBack In-Store retailers that offer In-Store Cashback/loyalty rewards during the promotion period. For example, if the ShopBack In-Store retailer is not offering any In-Store Cashback/loyalty reward, any In-Store transactions at that partner will not count towards an In-Store qualifying transaction. Please ensure to make the correct payment method based on each merchant. For example, if the merchant only accepts ShopBack Pay, any payment made by Credit Card/DBS PayLah! will not be counted for the campaign progress.
  • Qualifying transactions refer to any retail transactions which do not arise from refunds, disputes, unauthorised or fraudulent purchases.
  • Qualifying transactions for In-Store deals refers to an In-Store deal purchased and redeemed at participating retailers situated in CapitaStar Participating Malls.
  • Splitting of bills is strictly not allowed.
  • The scratch card must be used within 48 hours of receiving it. No extensions will be allowed, and no reminders will be sent prior to expiry of scratch cards.
  • To be notified when the reward is earned, notifications must be enabled in the ShopBack app/device settings.
  • Earned rewards can also be accessed via the Rewards page, in the Profile section of the ShopBack app.
  • Please ensure you are using the latest version of the ShopBack app.
  • Users will still earn the standard Cashback amount / rewards (as the case may be) at any of the outlets listed on ShopBack when paying with their payment methods. The Cashback will be tracked on the ShopBack mobile app within 14 working days.
  • Cashback will be tracked on the ShopBack mobile app within 14 working days.
  • All bonuses and Cashback earned can be either withdrawn into a bank account / DBS PayLah! account or use to purchase deals on ShopBack.
  • All bonuses earned can only be withdrawn into your bank account / DBS PayLah! when you accumulate S$10 worth of redeemable Cashback on ShopBack.
  • The sale of eCapitaVouchers is limited to the first 500 eCapitaVouchers and limited to one per user.
  • Top 10 spenders for the campaign will be determined at the end of the campaign period. Winners will be announced by 31 July 2022 on the campaign page.
  • ShopBack’s and CapitaLand’s decision on all matters relating to the promotion will be determined at its reasonable discretion and is final and binding on all participants.
  • ShopBack and CapitaLand shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services provided by third parties, and ShopBack and CapitaLand shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the products and/or services provided by third parties. All disputes about the quality or performance of the product and/or services shall be resolved directly with the merchant partner.
  • ShopBack & CapitaLand reserves the right to amend or withdraw the terms and conditions without prior notice.
  • ShopBack & CapitaLand reserves the right to invalidate any order that does not comply with the terms and conditions.
  • “CapitaStar Participating Malls” refers to the following malls:
  • Bedok Mall
  • Bugis+
  • Bugis Junction
  • Bukit Panjang Plaza
  • Clarke Quay
  • Funan
  • IMM Building
  • JCube
  • Junction 8
  • Lot One Shoppers’ Mall
  • Plaza Singapura
  • Raffles City Singapore
  • Tampines Mall
  • Westgate
  • Apple is not a sponsor or involved in the activity in any manner.