If you haven’t heard, Singles’ day is coming. Question; what is Singles’ Day? Well, it is China’s biggest sale day. Get discounts up to 50% off when you shop on that day (it’s on the 11th November!)!

There’s a plethora of information available to you on the website but for your convenience, here are 10 things you need to know about Singles’ Day with Taobao.

10 Things About Singles’ Day

1. Don’t Miss Voucher Codes!


The first thing you need to know is this; from the 1st to the 10th of November, you’ll stand many chances to win voucher codes for discounts!1

On 11/11 itself, the sale will last 24 hours, so don’t miss your chance to check it out!

2. Shipping Discounts

You get one Taobao Global Direct Shipping Discount and one Global Consolidate and Shipping discount.


For Singaporean online shoppers, the starting price for Taobao Global Direct Shipping is RMB 5 instead of over RMB30. If you use Global Consolidate and Shipping however, it’s 50% off!

3. Delivery Guarantee By Taobao

The third thing you need to know is that there is a delivery guarantee by Taobao. Your parcels will reach you from the warehouse in 10 working days. If it doesn’t, they’ve pledged to refund 50% of the shipping fee as compensation, capped at RMB50.

If that’s not enough, then perhaps the next stage of guarantee might impress you. If Taobao fails to deliver in 15 days, they will refund the full amount of purchased items and shipping fee capped at 2000 Yuan. Be fully assured that the item will reach you before Christmas!


4. Double Check Before You Buy

Fourthly, be careful of shipping items that are too large. Review the size of the items with the seller and then check it against the maximum size that each carrier can load in. Do not ship prohibited items such as chemicals; flammable or dangerous items.


5. Four Ways Of Payment

There are 4 ways to make your payment:

  1. Visa/Master/JCB Credit Card (3% Service Fee)
  2. Malaysia eBanking (1.5% Service Fee)
  3. eNets (SGD 1.00 service fee)
  4. Alipay Purchase Card (Available at AXS Machines for SG)

6. Get 20% Rebate With DBS

As a DBS user, spend RMB 500 with a POSB or DBS card to get $25 back, limited to the first 1000 POSB/DBS card members only. Act fast!


7. $5 to $25 with Maybank Singapore

If you’ve got a Maybank card, you are in luck! Maybank has got 2 promotions –  spend $50 with the card from now till December, to receive $5 cash rebate, up to $15.

Spend $100 with a Maybank card to receive $25 back, limited to the first 400 redemptions only.


8. $50 Rebates with Citibank Singapore


Alternatively, Citibank is offering a promotion too! Sign up for 2 Citibank cards and spend $50 within 30 days of approval, to receive $50 back!


9. 5% off with Alipay

If you prefer using Alipay purchase card, there is a 5% discount also! Simply visit an AXS station and top up your Alipay purchase card.


10. Get 10% Cashback with ShopBack!



The best part is, on top of all those discounts, you can get up to 10% cashback from your Taobao purchases, no matter what card you use! Just click through ShopBack’s portal!

So here’s a tip: Moments away from 11.11, Click through ShopBack and be redirected to Taobao. Shop as you normally do and add all your items into your cart. Once the clock hits 12 and 11.11 sale sets in, check out immediately to get your cashback and discount!

Ready to join thousands of others shop for Singles’ day?

*First Published 10 Nov 2015, Last Updated 15 Aug 2018

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